Skip to product information
1 of 3

NEOTECH

BOSCH 60cm Combination Cooker HXQ38AE50M

BOSCH 60cm Combination Cooker HXQ38AE50M

Regular price Dhs. 2,720.00 AED
Regular price Dhs. 2,770.00 AED Sale price Dhs. 2,720.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The BOSCH 60cm Combination Cooker HXQ38AE50M is a multifunctional kitchen appliance designed to cater to a variety of cooking methods, combining the precision of gas burners on the hob and the even distribution of an electric oven. This cooker is ideal for those who appreciate flexibility and performance in their cooking appliances, making it a perfect addition to any modern kitchen.

Key Features

  • Dual Fuel Functionality: Features four gas burners and an electric oven, providing versatility in cooking techniques.
  • Large Capacity Oven: 66 liters of cooking space, ideal for large meals and entertaining.
  • EcoClean Direct: A self-cleaning feature that uses a ceramic coating to absorb and break down grime and fat splatters.
  • Cast Iron Pan Supports: Offers durability and stability for pots and pans.
  • Safety Features: Includes a flame failure safety device that automatically cuts the gas if the flame goes out.

Product Quality and Performance

Crafted with Bosch's engineering expertise, the HXQ38AE50M ensures reliability and efficiency. The gas hob provides instant heat control, while the electric oven offers consistent temperature and even cooking results. The combination of these features in one appliance makes it highly desirable for those who enjoy both quick sautéing on the hob and baking or roasting in the oven.

Specifications

  • Dimensions: 600 mm (width) x 850 mm (height) x 600 mm (depth)
  • Weight: Approximately 50 kg
  • Energy Efficiency: A-rated oven for energy-saving performance
  • Oven Capacity: 66 liters
  • Hob Type: Gas burners with electric ignition
  • Oven Type: Multifunction electric oven with various heating methods

Purpose of Use

This combination cooker is perfect for:

  • Home chefs and culinary enthusiasts who demand flexibility and precision in their cooking.
  • Families or individuals who often prepare varied and complex meals.
  • Anyone upgrading their kitchen with appliances that offer professional-grade cooking capabilities.

How to Use

  1. Setup: Installation should be conducted by a professional to ensure proper gas and electric connections.
  2. Operation: Use the gas burners for instant heat adjustments and the electric oven for baking, roasting, or broiling with precise temperature control.
  3. Maintenance: Regularly clean the hob and use the EcoClean Direct function to keep the oven interior spotless.
  4. Troubleshooting: Check user manual for common issues like igniter problems on the hob or uneven cooking in the oven.

Supported Applications

  • Daily Cooking: Quick and efficient with gas burners for everyday meals.
  • Baking and Roasting: Use the electric oven for consistent and flavorful results.
  • Large Gatherings: Spacious oven and multiple burners make it easy to cook for a crowd.

Benefits & Compatibility

  • Versatility: Combines the best of both gas and electric cooking in one appliance.
  • Energy Efficiency: A-rated oven helps keep energy costs down.
  • Durability and Safety: Built to last with high-quality materials and equipped with essential safety features.

Warranty and FAQs

Comes with a standard manufacturer warranty. NEO Digital’s FAQ section provides additional support for usage, care, and maintenance tips.

Delivery Services (UAE)

NEO Digital offers fast, reliable delivery and optional installation services across the UAE, ensuring your new cooker is set up for immediate use.

After Sales Support

Our customer service team is ready to assist with any setup questions or operational guidance, helping you make the most out of your BOSCH 60cm Combination Cooker.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4