NEOTECH
MAKEN Restaurant Cost-effective tablet POS Cash Machine POS Solution Equiment
MAKEN Restaurant Cost-effective tablet POS Cash Machine POS Solution Equiment
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the MAKEN Tablet POS Cash Machine, a cost-effective POS solution designed specifically for restaurants looking to streamline operations without compromising quality or functionality.
Overview:
The MAKEN Tablet POS Cash Machine is a budget-friendly yet highly efficient point of sale solution tailored for the restaurant industry. This system combines the versatility of a tablet with the functionality of a traditional POS system, including an integrated cash management setup, making it an ideal choice for restaurants seeking to improve their service efficiency and transaction processing.
Product Description:
This all-in-one POS solution features a user-friendly tablet interface and an integrated cash drawer, providing a compact, efficient, and economical choice for small to medium-sized restaurants. The MAKEN Tablet POS Cash Machine supports essential POS functionalities such as order management, inventory tracking, and customer data storage, all optimized for quick access and ease of use.
Key Features:
- Integrated Tablet Interface: Offers a modern, easy-to-navigate user interface for quick order entry and processing.
- Built-In Cash Drawer: Enhances cash handling security with a sturdy, lockable drawer.
- Cost-Effective: Provides a comprehensive POS solution at an affordable price point, ideal for budget-conscious businesses.
- Compact Design: Saves valuable counter space with its streamlined, all-in-one configuration.
- Versatile Connectivity: Includes options for Wi-Fi, Bluetooth, and USB connections to seamlessly integrate with other devices and peripherals.
Product Quality and Performance:
Designed with reliability in mind, the MAKEN Tablet POS Cash Machine is built to withstand the daily demands of a busy restaurant environment. The system is equipped with robust software that ensures fast and accurate order processing, helping to reduce wait times and enhance customer satisfaction.
Specifications:
- Display: Touchscreen tablet for intuitive operation
- Cash Drawer: Secure, integrated drawer with compartments for bills and coins
- Connectivity: Wi-Fi, Bluetooth, USB
- Dimensions: Optimally sized for restaurant POS stations
- Software: Includes features for sales reporting, inventory management, and customer management
Purpose of Use:
Ideal for small to medium-sized restaurants, cafes, and bistros that require a reliable, straightforward, and cost-effective POS solution to manage daily transactions and streamline operations.
How to Use:
Set up the device at a central point in your restaurant for easy access by staff. Configure the tablet with your menu and prices, connect it to your network, and train your staff on its use. Manage sales, monitor inventory, and maintain customer relations all through the user-friendly interface.
Supported Industries:
Perfectly suited for the hospitality industry, including restaurants, cafes, food trucks, and small eateries that need an efficient and affordable POS system.
Benefits & Compatibility:
- Cost Savings: Reduces the need for multiple devices and systems, lowering initial setup costs and maintenance.
- Improved Operational Efficiency: Streamlines order taking and payment processes, allowing staff to serve customers more effectively.
- Enhanced Customer Experience: Speeds up service delivery, improving overall customer satisfaction.
- Easy Integration: Compatible with existing business software and hardware, facilitating a smooth transition and setup.
Warranty and FAQs:
Comes with a standard manufacturer's warranty covering hardware defects and software issues. An extensive FAQ section is available online to help with setup, daily operation, and troubleshooting.
Packaging/Weight/Dimension:
Includes the tablet POS system, integrated cash drawer, power adapter, and user manual. Packaging is designed to protect the product during shipping and ensure it arrives in excellent condition.
Shop Today & Receive Your Delivery:
Order the MAKEN Tablet POS Cash Machine today to take advantage of our efficient delivery services and start transforming your restaurant operations quickly and effectively.
Best Price Guarantee:
We offer competitive pricing and a price match guarantee, ensuring you get the best deal for your new POS system.
After Sales Support:
Our customer service team is available to assist with any installation or operational questions, ensuring you can fully utilize all features of your new system.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the MAKEN Tablet POS Cash Machine to help us continue to improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the MAKEN Tablet POS Cash Machine before placing your order, to ensure prompt delivery.
Get in Touch:
For more information or to arrange a product demonstration, please contact our sales team. We are dedicated to providing tailored solutions to meet your business needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes only and may not fully represent the actual product. Verify all details, including specifications and pricing, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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