NEOTECH
MAKEN Android Self-Checkout Kiosk | Touchscreen Payment Machine
MAKEN Android Self-Checkout Kiosk | Touchscreen Payment Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your supermarket with the MAKEN Android Self-Checkout Kiosk. Fast, secure, and easy-to-use touch screen payment system. Order now!
Overview:
Revolutionize supermarket checkouts with the MAKEN Android Self-Checkout Kiosk. Featuring an intuitive touchscreen interface and seamless payment processing, this advanced kiosk empowers customers to complete purchases independently, reducing queues and enhancing efficiency. Designed for high-traffic retail environments, it ensures a smooth, fast, and secure transaction process while improving customer experience.
Product Description:
The MAKEN Android Self-Checkout Kiosk simplifies shopping by offering a fast, interactive, and contactless payment solution. With its high-resolution touchscreen, integrated barcode scanner, and multi-payment compatibility, it minimizes checkout times while maximizing convenience. The modern Android interface provides an engaging, user-friendly experience, ensuring effortless navigation for all customers. Perfect for supermarkets, department stores, and convenience retailers, this self-service kiosk enhances operational efficiency while optimizing staff allocation.
Key Features:
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Android-Powered Interface: Smooth, user-friendly navigation with high responsiveness.
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Interactive Touchscreen: Large, clear display for effortless transactions.
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Multi-Payment Support: Accepts credit/debit cards, NFC, and mobile payments.
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Advanced Barcode Scanner: Quick, accurate scanning for seamless checkout.
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Secure Transaction Processing: Ensures data safety with encrypted payment handling.
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Customizable UI: Adaptable interface for branding and promotional displays.
Specifications:
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Operating System: Android
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Display: High-resolution touchscreen
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Payment Integration: NFC, EMV chip & PIN, magstripe
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Barcode Scanner: Integrated high-speed scanner
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Connectivity: Wi-Fi, Ethernet
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Dimensions: 700mm x 500mm x 1600mm
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Weight: 80 kg
Supported OS/Application/Industries:
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Industries: Retail, supermarkets, department stores, grocery stores
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Applications: Self-checkout, order processing, digital payments
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OS Compatibility: Android-based software, adaptable for third-party POS systems
Benefits & Compatibility:
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Faster Transactions: Reduces checkout lines and improves efficiency.
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Labor Cost Savings: Minimizes reliance on manual checkout staff.
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Enhanced Customer Experience: Provides a smooth, interactive, and modern checkout process.
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Customizable Branding: Supports tailored store promotions and advertisements.
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Universal Compatibility: Works seamlessly with multiple payment providers.
Purpose of Use:
Designed to optimize checkout efficiency, reduce human interaction for faster transactions, and provide customers with a convenient, self-service payment option. Ideal for retail businesses aiming to streamline operations while enhancing customer satisfaction.
How to Use:
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Approach the kiosk and follow on-screen prompts.
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Scan items using the integrated barcode scanner.
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Bag purchased items and confirm selections.
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Choose a preferred payment method (card, NFC, or mobile payment).
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Complete the transaction and collect the digital receipt.
Packaging/Weight/Dimension:
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Packaging: Securely packed to prevent transit damage.
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Weight: Approximately 80 kg.
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Dimensions: 700mm x 500mm x 1600mm.
Warranty and FAQs:
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Warranty: 1-year coverage on parts and labor.
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Support: Visit our website for FAQs or contact our service team.
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Returns: If issues persist after remote support, initiate the RMA process.
Performance, Quality, Durability, and Reliability:
Built with high-quality, durable materials, the MAKEN Self-Checkout Kiosk is optimized for long-term performance. Designed for busy retail environments, it delivers consistent speed, accuracy, and security, making it a dependable solution for modern supermarkets.
Best Price Guarantee:
Find a lower price elsewhere? We’ll match it! Enjoy premium self-checkout technology at the best market price, ensuring top value for your investment.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your store with the MAKEN Self-Checkout Kiosk and benefit from fast, secure, and hassle-free transactions. Available for delivery across the UAE with reliable shipping options.
Request for Customer Reviews and Testimonials:
Tried our MAKEN Self-Checkout Kiosk? Share your feedback! Your insights help us enhance our products and guide other businesses in making informed purchases.
After Sales Support:
Our dedicated support team ensures smooth integration and long-term reliability. Contact us for setup assistance, troubleshooting, and maintenance guidance.
Get in Touch:
Need expert advice? Reach out to our team for product inquiries, pricing, and bulk order assistance. We're here to help optimize your checkout experience.
Stock Availability:
Availability may vary. For real-time stock updates and bulk order inquiries, contact our sales team before placing an order.
Disclaimer:
Product details, specifications, and pricing are subject to change without notice. Images are for illustration purposes only. Verify all information with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52





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