NEOTECH
Panasonic Toughbook FZ-40 MK2, Intel Core Ultra 5 135H vPro, 14" FHD, Windows 11 Pro.
Panasonic Toughbook FZ-40 MK2, Intel Core Ultra 5 135H vPro, 14" FHD, Windows 11 Pro.
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Designed for ultimate field durability, the Panasonic Toughbook FZ-40 MK2 features a 14-inch FHD display, Intel Core Ultra 5 135H vPro processor, and Windows 11 Pro. This rugged laptop is engineered for professionals who require top-tier performance in extreme conditions.
Overview
The Panasonic Toughbook FZ-40 MK2 is a fully rugged laptop built to provide robust performance in any environment. Equipped with the latest Intel Core Ultra 5 135H vPro processor, this 14-inch laptop is ideal for demanding applications in industries like law enforcement, field service, and defense, where reliability under stress is crucial.
Product Description
The Toughbook FZ-40 MK2 is crafted to handle the toughest tasks with ease thanks to its advanced Intel Core Ultra 5 135H vPro processor, ensuring high efficiency and powerful computing capabilities. The 14-inch Full HD display offers excellent clarity and brightness, suitable for both indoor and outdoor use. With Windows 11 Pro, users gain access to the latest productivity and security features, enhancing the device's suitability for enterprise-level tasks and data-sensitive operations. This laptop is built to withstand drops, dust, water, and extreme temperatures, meeting MIL-STD-810H and IP65 standards for ruggedness. Its ergonomic design includes a comfortable keyboard and a variety of connectivity options, including 4G LTE, ensuring professionals can work effectively from anywhere.
Key Features
- Intel Core Ultra 5 135H vPro Processor: Delivers top-level processing power for complex computations and multitasking.
- 14-inch FHD Display: High-resolution screen provides superior visibility in various lighting conditions.
- Windows 11 Pro: Offers the latest in security, productivity, and management capabilities.
- Rugged Certification: MIL-STD-810H and IP65 rated, ensuring durability in harsh environmental conditions.
- Connectivity Options: Includes Wi-Fi 6, Bluetooth, and optional 4G LTE for seamless communication.
- Ergonomic Features: Optimized for comfort and usability even during long hours of operation.
Product Quality and Performance
The Toughbook FZ-40 MK2's robust build quality ensures it can perform reliably in extreme settings, from freezing temperatures to tropical heat, without faltering. The device's advanced thermal management system keeps it running at optimal temperatures, ensuring stability and longevity.
Specifications
- Processor: Intel Core Ultra 5 135H vPro
- Display: 14" Full HD (1920x1080) anti-reflective high brightness screen
- Operating System: Windows 11 Pro
- Memory: Options available (typically 16GB or 32GB)
- Storage: SSD options available (typically starting at 512GB)
- Connectivity: Wi-Fi 6, Bluetooth, optional 4G LTE
- Battery Life: Extended operation capabilities with enhanced battery options
- Weight: Durable yet manageable for field use
Purpose of Use
This laptop is perfect for users who need a reliable and powerful computing solution that can withstand the physical demands of field work in sectors such as public safety, military operations, and outdoor scientific research.
How to Use
Deploy the Toughbook FZ-40 MK2 in environments where traditional laptops fail – for applications that require mobility, durability, and access to secure and robust computing resources. Its performance and connectivity features make it ideal for running complex applications on the go.
Supported OS/Application/Industries
The FZ-40 MK2 is particularly well-suited for software that demands high processing power and data security, making it ideal for critical applications in emergency services, environmental studies, and infrastructure management.
Benefits & Compatibility
- Reliable Performance: Ensures consistent operation under pressure with high-speed processing and multitasking capabilities.
- Built for Durability: Withstands physical impacts and adverse weather, ensuring a longer life cycle and fewer repairs.
- Advanced Connectivity: Keeps you connected to essential systems and data for real-time reporting and communication.
Warranty and FAQs
Comes with a comprehensive manufacturer’s warranty covering material and workmanship defects. For more information on maintenance and troubleshooting, please refer to our FAQ section or get in touch with customer support.
Stock Availability
Please contact our sales team to verify the availability of the Panasonic Toughbook FZ-40 MK2 before placing your order. We strive to maintain accurate stock information and ensure prompt delivery.
Get in Touch
For more details on the Panasonic Toughbook FZ-40 MK2 or for assistance with your specific requirements, please contact our customer service team. We are committed to providing high-quality solutions tailored to the rigorous demands of professional use in challenging environments.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all specifications with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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