NEOTECH
Hikvision DS-K1T201AEF Pro Series Fingerprint Terminal
Hikvision DS-K1T201AEF Pro Series Fingerprint Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate building security with the Hikvision DS-K1T201AEF Pro Series Fingerprint Terminal, featuring robust biometric technology for efficient access control.
Overview
The Hikvision DS-K1T201AEF Pro Series Fingerprint Terminal is an advanced security solution designed to provide secure and efficient access control through biometric authentication. This terminal is perfect for businesses and organizations looking to enhance security measures and streamline entry processes.
Product Description
The DS-K1T201AEF Pro Series Terminal integrates high-precision fingerprint recognition with additional security features to offer reliable access control. It is equipped to handle large user databases, making it ideal for medium to large-sized installations in corporate environments, educational institutions, and commercial properties.
Key Features
- High-precision Fingerprint Recognition: Ensures secure and quick user authentication to prevent unauthorized access.
- Large Capacity: Can store up to 3,000 fingerprint templates and 100,000 access records, suitable for handling high volume traffic.
- Communication Protocols: Includes support for TCP/IP, RS-485, and Wi-Fi connectivity for versatile network integration.
- Durable Design: Features a robust construction and is IP65 rated for dust and water resistance, making it suitable for both indoor and outdoor use.
- Integrated Controller: Comes with built-in access control interfaces for lock, alarm, exit button, and door sensor.
- Enhanced Security Features: Supports multiple authentication methods including fingerprint, card, and password for comprehensive security.
Product Quality and Performance
The DS-K1T201AEF is built to industrial standards, offering reliable performance and durability. It is designed to provide fast and accurate authentication, which is essential for maintaining secure access in areas with high user traffic.
Specifications
- Dimensions: 140 mm x 155 mm x 35 mm
- Fingerprint Capacity: 3,000 templates
- Records Capacity: 100,000 events
- Communication: TCP/IP, RS-485, Wi-Fi
- Operating Conditions: IP65 rated, suitable for adverse weather conditions
- Device Interface: Equipped with interfaces for locks, alarms, exit buttons, and door sensors
Purpose of Use
- Corporate Buildings: Manages access control efficiently, enhancing security while handling large numbers of employees.
- Educational Facilities: Secures entry points to protect students and staff, while managing access to restricted areas.
- Healthcare Institutions: Ensures that sensitive areas such as laboratories and records rooms are accessible only to authorized personnel.
- Government Facilities: Provides a high level of security for sensitive areas, controlling access based on advanced authentication techniques.
Installation Guide
- Site Selection: Choose an appropriate installation site that covers the main access point or critical entry area.
- Mounting: Securely mount the terminal on a wall or turnstile at an optimal height for easy user access.
- Connecting to Networks: Establish connections using TCP/IP or Wi-Fi for network integration and RS-485 for connecting peripheral devices.
- Configuration: Configure device settings, enroll users, and set up access parameters using the administrative interface.
- Testing: Perform thorough testing to ensure the terminal operates correctly under different scenarios and access conditions.
Benefits & Compatibility
- Enhanced Security: Provides a higher level of security through biometric authentication, reducing the risk of unauthorized access.
- Scalability: Easily scales to support more users and additional entry points as organizational needs grow.
- Reliability: Delivers consistent performance, crucial for maintaining access integrity in high-traffic environments.
- Flexibility: Offers multiple connectivity options and supports various authentication methods to meet diverse security requirements.
Warranty and Support
Comes with a comprehensive warranty from Hikvision, which includes technical support and servicing to ensure the device meets operational expectations and maintains high performance.
Where to Buy
Available through NEOTECH and other authorized Hikvision distributors. Purchasing from reputable vendors ensures you receive genuine products along with professional installation and support services.
Get in Touch
For further information or assistance with the Hikvision DS-K1T201AEF Pro Series Fingerprint Terminal, please contact our customer service team. We are committed to providing expert advice and support to ensure your security infrastructure meets your specific needs.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Please verify all specifications and compatibility before making a purchase to ensure the product suits your requirements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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