NEOTECH
Hikvision DS-K1T808EFWX-B Pro Fingerprint Terminals
Hikvision DS-K1T808EFWX-B Pro Fingerprint Terminals
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Harness the power of advanced biometrics with the Hikvision DS-K1T808EFWX-B Pro Series Fingerprint Terminal, offering unparalleled security features for critical access control.
Overview
The Hikvision DS-K1T808EFWX-B Pro Series Fingerprint Terminal embodies cutting-edge biometric technology, designed to provide a comprehensive security solution with multiple authentication methods. This device is ideal for environments requiring the highest level of security, such as government facilities, corporate offices, and high-security commercial buildings.
Product Description
The DS-K1T808EFWX-B Pro Series Terminal from Hikvision integrates fingerprint scanning, facial recognition, and card-based entry controls, all in one robust unit. This terminal not only offers flexibility through multiple authentication options but also ensures security with anti-spoofing technology that detects fake fingerprints and faces. Its advanced features make it a top choice for securing sensitive areas where security cannot be compromised.
Key Features
- Multi-Modal Authentication: Combines fingerprint, facial recognition, and card access for enhanced security.
- High-Capacity Storage: Capable of storing up to 10,000 fingerprints, 5,000 face templates, and 50,000 card templates.
- Enhanced Security Protocols: Features anti-spoofing technology to counteract attempts using fake biometric data.
- Extensive Log Capacity: Maintains an event log for up to 200,000 entries, perfect for tracking access in detail.
- Durable Design: Crafted to withstand harsh environments with an IP65 rating for dust and water resistance.
- Connectivity and Integration: Supports TCP/IP, Wi-Fi, and Wiegand interfaces for seamless integration with existing network infrastructures.
Product Quality and Performance
Built to meet rigorous standards, the Hikvision DS-K1T808EFWX-B ensures reliability and durability in challenging conditions. Its quick processing capability enables efficient operation, crucial for areas with high traffic, while maintaining stringent security checks.
Specifications
- Dimensions: 218 mm × 142 mm × 25 mm
- Fingerprint Capacity: 10,000 fingerprints
- Facial Recognition Capacity: 5,000 faces
- Card Capacity: 50,000 cards
- Event Log Capacity: 200,000 events
- Communication Interfaces: TCP/IP, Wi-Fi, Wiegand
- Environmental Rating: IP65, suitable for outdoor installations
- Display: Equipped with a large, user-friendly touchscreen
Purpose of Use
- High-Security Areas: Ideal for government and military installations requiring fortified access controls.
- Corporate Environments: Enhances security protocols within corporate headquarters and sensitive business areas.
- Educational Institutions: Secures access to restricted areas, protecting both resources and personnel.
- Healthcare Facilities: Manages access to restricted zones, ensuring patient safety and data privacy.
Installation Guide
- Site Preparation: Choose an installation site that accommodates easy user access and optimal device functionality.
- Mounting the Device: Install the terminal securely, considering ergonomic height for users.
- Connecting Utilities: Connect the device to power sources and integrate it with the network via Ethernet or Wi-Fi.
- Configuration: Configure device settings, enroll users, and set up access parameters through the software interface.
- Testing: Conduct thorough testing to ensure the device functions correctly across all authentication modes.
Benefits & Compatibility
- Versatile Security Solutions: Offers multiple layers of security to address various threats.
- Scalable System: Easily adapts to growing security needs with extensive template and log capacities.
- User Accessibility: Provides a user-friendly interface that simplifies the operation for all users.
- Reliable Operation: Ensures consistent performance in diverse conditions, thanks to its rugged build.
Warranty and Support
Includes a comprehensive warranty and full support from Hikvision, which covers technical assistance, setup, and maintenance.
Where to Buy
Available through NEOTECH specialized security system providers. Ensure purchases are made through reputable vendors to guarantee authenticity and full product support.
Get in Touch
For further details or assistance with the Hikvision DS-K1T808EFWX-B Pro Series Fingerprint Terminal or to explore additional security solutions, please contact our expert support team. We are dedicated to providing high-quality service and ensuring your security requirements are met effectively.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Specifications and availability can vary depending on your region. Please confirm all details with authorized sources before making a purchasing decision.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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