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NEOTECH

Hikvision DS-K1A802AF-B Pro Series Fingerprint Time Attendance Terminal

Hikvision DS-K1A802AF-B Pro Series Fingerprint Time Attendance Terminal

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Deploy the Hikvision DS-K1A802AF-B Pro Series Fingerprint Time Attendance Terminal in your organization to ensure accurate and secure employee time tracking.


Overview

The Hikvision DS-K1A802AF-B Pro Series Fingerprint Time Attendance Terminal is designed to provide an efficient, reliable, and secure method of tracking employee attendance. With its advanced fingerprint technology, this terminal offers a practical solution for improving payroll management and enhancing security protocols within any business environment.

Product Description

The DS-K1A802AF-B Terminal utilizes precise biometric technology to verify employee identities, reducing the potential for time theft and ensuring accurate record-keeping. This model is equipped with features that facilitate easy integration with existing human resource management systems, making it an ideal choice for businesses looking to upgrade their workforce management systems.

Key Features

  • Biometric Fingerprint Authentication: Ensures accurate and reliable employee identification, minimizing fraud.
  • High Capacity: Stores up to 3,000 fingerprint templates and 100,000 transaction records, accommodating the needs of small to medium-sized enterprises.
  • Communication Flexibility: Supports TCP/IP and USB-host for versatile connectivity and data transfer.
  • Robust Design: Engineered for durability and long-term use in various working environments.
  • Energy Efficient: Features an energy-saving design with low power consumption and automatic sleep mode.
  • User Interface: Includes an intuitive LCD display and keypad for easy operation and configuration.

Product Quality and Performance

The Hikvision DS-K1A802AF-B is crafted with high-quality materials and is designed to perform reliably in demanding settings. It offers fast processing and recognition speeds, ensuring that employee check-ins and check-outs are recorded efficiently without delays.

Specifications

  • Dimensions: 185 mm × 136 mm × 38 mm
  • Fingerprint Capacity: 3,000 templates
  • Log Capacity: 100,000 events
  • Communication: TCP/IP, USB-host
  • Display: LCD for clear feedback and configuration
  • Power Supply: 12V DC
  • Operating Environment: Suitable for indoor use with a wide operational temperature range

Purpose of Use

  • Corporate Offices: Automates time and attendance recording, facilitating efficient payroll processing.
  • Manufacturing Units: Tracks employee attendance accurately, crucial for operational efficiency and safety compliance.
  • Retail Stores: Manages shifts and schedules across multiple locations, ensuring staffing levels match business needs.
  • Educational Facilities: Monitors staff attendance, supporting administrative efficiency and security.

Installation Guide

  1. Installation Location: Identify a strategic position, typically at the main entrance, for terminal installation.
  2. Mounting: Secure the terminal on the wall using the mounting kit provided, ensuring it is accessible to all employees.
  3. Power Connection: Connect the terminal to a suitable power source and ensure it is properly grounded.
  4. Network Setup: Configure the terminal to connect to the existing network through TCP/IP or directly to a computer via USB.
  5. Enrollment: Enroll employees by registering their fingerprints into the system.
  6. System Configuration: Customize settings according to your organizational needs, including access times and restrictions.
  7. Testing: Perform thorough tests to ensure the system is recording and storing information accurately.

Benefits & Compatibility

  • Improved Payroll Accuracy: Directly influences payroll accuracy by reducing discrepancies in time reporting.
  • Enhanced Security: Biometric authentication enhances building security by restricting access based on verified entries.
  • Cost-Effective: Reduces administrative costs associated with manual timekeeping and attendance management.
  • Scalability: Adapts easily to growing business needs with expandable user and record capacity.

Warranty and Support

Comes with a comprehensive warranty from Hikvision, covering support for installation, troubleshooting, and maintenance to ensure optimal performance and durability.

Where to Buy

Available through NEOTECH specialized security system providers. Make sure your purchases are from reputable vendors to ensure authenticity and complete product support.

Get in Touch

For more information or assistance with your Hikvision DS-K1A802AF-B Pro Series Fingerprint Time Attendance Terminal, please contact our customer service team. We are committed to providing you with expert guidance and support to maximize the benefits of your new attendance system.

Disclaimer

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Specifications and availability may vary based on your location. Please confirm all details with your provider before making a purchasing decision.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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