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NEOTECH

Hikvision HM-TD5567T-25/W Bi-spectrum Thermography Mini Positioning system

Hikvision HM-TD5567T-25/W Bi-spectrum Thermography Mini Positioning system

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Leverage cutting-edge bi-spectrum thermography with the Hikvision HM-TD5567T-25/W Mini Positioning System. Ideal for critical monitoring in security-sensitive areas. Ensure comprehensive surveillance with precision.


Overview:

The Hikvision HM-TD5567T-25/W Bi-spectrum Thermography Mini Positioning System is a sophisticated surveillance tool that combines high-resolution thermal imaging with detailed optical video capture. This system is designed for environments where precision monitoring and security are paramount, such as industrial complexes, critical infrastructure, and high-security zones.

Product Description:

This mini positioning system features a powerful bi-spectrum camera capable of delivering both thermal and optical video streams, enabling operators to monitor and react to changes in environmental conditions and security threats with enhanced accuracy. The 25mm thermal lens offers extended range thermal imaging, making it suitable for perimeter surveillance and long-range security applications.

Key Features:

  • Dual-Spectrum Capabilities: Provides detailed optical imaging and sensitive thermal detection in one device.
  • Extended Range Thermal Lens: Equipped with a 25mm lens for superior thermal imaging over longer distances.
  • High Precision Monitoring: Allows for detailed temperature measurements and anomaly detection.
  • Compact and Robust Design: Engineered for challenging environments while maintaining a small footprint for easier installation.

Product Quality and Performance:

The HM-TD5567T-25/W is built to Hikvision's high standards of durability and performance, ensuring it operates reliably under various environmental conditions. The system's advanced sensors and imaging capabilities provide critical data for security and safety operations, making it an invaluable tool for comprehensive surveillance needs.

Specifications:

  • Thermal Resolution: 160 x 120 pixels
  • Optical Resolution: Capable of recording in Full HD
  • Field of View: 25° x 18.7° for thermal imaging
  • Pan/Tilt Features: Full range of motion for pan and tilt, enhancing coverage areas
  • Connectivity: Integrated with Ethernet for robust network integration

Purpose of Use:

Essential for security operations requiring extensive area coverage and precise thermal monitoring, such as in government facilities, airports, and border security areas. The system’s capabilities are particularly beneficial for early detection of thermal anomalies and unauthorized access.

How to Use:

Install the system strategically in high-risk or sensitive areas. Configure thermal and optical settings via a connected network interface to optimize surveillance and recording based on specific security needs.

Supported Industries:

  • Security and Surveillance: Ideal for areas requiring high-level security monitoring, including military bases, border control, and critical infrastructure.
  • Industrial Safety: Useful in monitoring industrial sites for safety hazards, such as overheating equipment or fire detection.
  • Commercial Properties: Applicable for large commercial properties needing comprehensive security and safety monitoring solutions.

Benefits & Compatibility:

  • Enhanced Security Measures: Combines visual and thermal surveillance for a thorough security approach.
  • Early Detection Capabilities: Thermal imaging allows for early detection of potential security breaches or safety issues.
  • Versatile Deployment: Suitable for a wide range of industrial and security applications due to its robust design and advanced technology.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. Extensive support documentation and FAQs are available to maximize the system's use and troubleshoot common issues.

Packaging/Weight/Dimension:

Ships with all necessary components for installation, including mounting hardware and software for device management.

Shop Today & Receive Your Delivery Across the UAE!

Purchase the Hikvision HM-TD5567T-25/W today to secure your premises with the latest in surveillance technology. Fast, reliable delivery ensures your operations are quickly enhanced with advanced monitoring capabilities.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you receive the best possible deal on your security investments.

After Sales Support:

Our expert support team is available to assist with any operational queries or technical issues, providing peace of mind and ensuring continued performance excellence.

Request for Customer Reviews and Testimonials:

We value customer feedback and encourage users to share their experiences with the HM-TD5567T-25/W to help us improve our service and product offerings.

Stock Availability:

Please contact us to confirm stock availability and delivery times, ensuring timely installation and setup.

Get in Touch:

For more information or additional queries, our knowledgeable staff is ready to assist. Contact us today for personalized support and expert advice!

Disclaimer:

All information is provided for general reference and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes and may not accurately reflect the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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