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NEOTECH

Hikvision DS-2CD3366G2H-LIS(U) 6 MP Smart hybrid light with Darkfighter S Fixed Turret Network Camera

Hikvision DS-2CD3366G2H-LIS(U) 6 MP Smart hybrid light with Darkfighter S Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your security system with Hikvision's 6MP Turret Camera, equipped with Smart Hybrid Light and Darkfighter S technology for superior clarity in the lowest light conditions, ensuring detailed and reliable surveillance.


Overview

The Hikvision DS-2CD3366G2H-LIS(U) is a 6 MP fixed turret network camera that features advanced imaging technologies including Smart Hybrid Light and Darkfighter S, making it ideal for capturing high-quality video in environments with poor lighting.

Product Description

This camera offers a 6 MP resolution (3072 × 2048), providing clear and detailed images that can significantly enhance security operations. The Darkfighter S technology allows the camera to produce colorful and bright footage in very low light conditions, while the Smart Hybrid Light adjusts the intensity of both white light and infrared illumination as needed, ensuring optimal exposure at all times. It also includes H.265+ compression, which minimizes storage and bandwidth use without sacrificing video quality. The camera is equipped with robust detection capabilities such as line crossing and intrusion detection, and is housed in a weather-resistant IP67-rated casing for reliable outdoor use.

Key Features

  • 6 Megapixel High-Resolution: Delivers sharp, detailed images for accurate monitoring and identification.
  • Darkfighter S Technology: Ensures exceptional performance in extremely low-light environments.
  • Smart Hybrid Light: Dynamically adjusts lighting to provide the best possible image in any lighting condition.
  • H.265+ Compression: Reduces bandwidth and storage needs while maintaining high-quality video.
  • IP67 Weatherproof: Suitable for outdoor installation with robust protection against weather elements.
  • Advanced Detection Capabilities: Enhances security with smart detection features like line crossing and intrusion detection.

Performance, Quality, Durability, and Reliability

The DS-2CD3366G2H-LIS(U) is designed to operate effectively in a variety of challenging environments, ensuring consistent performance and reliability. Its advanced lighting technology makes it particularly valuable in scenarios where low light has previously hindered surveillance efforts.

Specifications

  • Resolution: 6 MP (3072 × 2048)
  • Lens: Fixed lens
  • IR Range: Enhanced night vision capabilities with Smart Hybrid Light technology
  • Video Compression: H.265+, H.265, H.264+, H.264
  • Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)

Purpose of Use

This camera is particularly suitable for areas requiring clear and detailed surveillance under varied lighting conditions, such as parking lots, public squares, and outdoor commercial areas where low-light performance is critical.

How to Use

Install the camera in strategic locations where low-light performance is essential. Configure settings to maximize the benefits of Smart Hybrid Light and Darkfighter S technologies, ensuring optimal visibility and security effectiveness.

Supported OS/Application/Industries

The DS-2CD3366G2H-LIS(U) is ideal for a range of applications, particularly in sectors like law enforcement, traffic monitoring, and property management, where reliable night-time surveillance is crucial.

Benefits & Compatibility

This camera provides superior image quality in challenging lighting conditions, enhanced by smart detection features that contribute to more effective surveillance and security management.

Warranty and FAQs

Comes with a standard one-year manufacturer's warranty, with extended support options available through Hikvision to ensure comprehensive coverage and peace of mind.

Packaging/Weight/Dimension

  • Package Contents: Camera, mounting hardware, installation guide.
  • Weight: Approximately 0.8 kg
  • Dimensions: Compact design for unobtrusive installation.

Shop Today & Receive Your Delivery Across the UAE!

Secure your premises with advanced low-light capabilities by choosing the Hikvision 6MP Darkfighter Turret Camera. Our reliable delivery services ensure a quick and secure installation.

Best Price Guarantee

We continuously monitor our prices to ensure you get the best deal. If you find this model at a lower price elsewhere, we will match it.

After Sales Support

Our dedicated support team is ready to assist with any post-purchase inquiries or issues, ensuring your surveillance system remains highly functional and effective.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the Hikvision turret camera to help others make informed decisions and to enhance our service and product offerings.

Stock Availability

Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.

Get in Touch

For more information or assistance with our products, please contact our expert team. We're here to provide personalized security solutions tailored to meet your specific needs.

Disclaimer

All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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