Skip to product information
1 of 3

NEOTECH

Hikvision DS-2CD3163G2-I(S)U 6 MP Vandal WDR Fixed Dome Network Camera

Hikvision DS-2CD3163G2-I(S)U 6 MP Vandal WDR Fixed Dome Network Camera

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Ensure robust surveillance with Hikvision's 6MP Dome Camera, designed to withstand vandalism with IK10 rating, featuring Wide Dynamic Range for clear imaging in varied light, and IR illumination for effective night vision.


Overview

The Hikvision DS-2CD3163G2-I(S)U is a high-performance 6 MP dome network camera engineered with Vandal Resistance and Wide Dynamic Range (WDR), making it ideal for areas requiring durable and high-quality surveillance under diverse lighting conditions.

Product Description

This camera delivers high-resolution images (3072 × 2048) to ensure detailed surveillance coverage. It is equipped with WDR technology that helps capture balanced footage in environments with stark lighting contrasts, such as brightly lit exteriors and dark interiors. The camera's vandal-resistant (IK10 rated) casing makes it suitable for high-risk environments prone to physical impact. Additionally, it features IR illumination capable of covering up to 30 meters, ensuring clear night vision and continuous security. The camera also supports H.265+ compression, which helps in reducing storage and bandwidth use without compromising video quality.

Key Features

  • 6 Megapixel High-Resolution: Captures detailed images, aiding in clearer identification and monitoring.
  • Wide Dynamic Range (WDR): Enhances image quality under varied lighting conditions.
  • Vandal Resistance (IK10): Offers robust protection against physical impacts.
  • IR Night Vision: Provides clear visibility in complete darkness up to 30 meters.
  • H.265+ Compression: Maximizes storage efficiency while maintaining high video quality.
  • Built-in Microphone: Allows for audio recording, adding another layer of security detail.

Performance, Quality, Durability, and Reliability

The DS-2CD3163G2-I(S)U is built to offer reliable performance in challenging environments. Its sturdy construction and advanced imaging capabilities ensure consistent operation and effective surveillance across various applications.

Specifications

  • Resolution: 6 MP (3072 × 2048)
  • Lens: Fixed lens
  • IR Range: Up to 30 meters
  • Video Compression: H.265+, H.265, H.264+, H.264
  • Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)

Purpose of Use

Perfect for areas that require high-security surveillance like financial institutions, government buildings, and retail environments where potential vandalism or physical tampering is a concern. Its WDR and IR capabilities make it highly effective for both indoor and outdoor settings.

How to Use

Install the camera in areas prone to vandalism or where high-quality surveillance is critical. Configure the WDR settings to optimize footage quality across different lighting conditions. Utilize the built-in microphone feature for comprehensive security that includes audio monitoring.

Supported OS/Application/Industries

This camera is highly versatile and can be integrated into existing security systems, supporting ONVIF standards for easy setup. It is suitable for demanding security applications in both the public and private sectors.

Benefits & Compatibility

The combination of high-resolution video, environmental resilience, and advanced security features makes the DS-2CD3163G2-I(S)U a comprehensive surveillance solution, enhancing security operations and monitoring effectiveness.

Warranty and FAQs

Includes a standard one-year manufacturer's warranty, with extended support options available through Hikvision for comprehensive assistance and maintenance.

Packaging/Weight/Dimension

  • Package Contents: Camera, mounting hardware, installation guide.
  • Weight: Approximately 0.8 kg
  • Dimensions: Designed for easy installation and durable performance.

Shop Today & Receive Your Delivery Across the UAE!

Upgrade your security arrangements with the Hikvision 6MP Vandal-Resistant Dome Camera. Our reliable delivery services ensure quick and secure setup.

Best Price Guarantee

We continually monitor our prices to ensure that you receive the best possible deal. If you find this model at a lower price elsewhere, we will match it.

After Sales Support

Our dedicated support team is ready to assist with any post-purchase inquiries or issues, ensuring your surveillance system operates effectively and efficiently.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the Hikvision dome camera to help others make informed decisions and to support our continuous improvement efforts.

Stock Availability

Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.

Get in Touch

For more information or assistance with our products, please contact our expert team. We're here to provide personalized security solutions tailored to meet your specific needs.

Disclaimer

All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4