NEOTECH
Hikvision DS-2CD3187G3-LISU(Y) 8 MP Dual Illumination Fixed Mini Dome Network Camera
Hikvision DS-2CD3187G3-LISU(Y) 8 MP Dual Illumination Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security setup with Hikvision's new 8MP Mini Dome Camera, featuring advanced dual illumination technology for pristine image quality in diverse lighting conditions, ideal for detailed area surveillance.
Overview
The Hikvision DS-2CD3187G3-LISU(Y) is a newly released 8 MP fixed mini dome network camera that integrates advanced dual illumination technology, ensuring optimal image clarity under various lighting scenarios. This camera is specifically designed for users seeking high-resolution surveillance in a compact form factor, suitable for both indoor and outdoor environments.
Product Description
This state-of-the-art mini dome camera from Hikvision delivers high-resolution 8 MP images, providing detailed and sharp footage essential for effective surveillance. The dual illumination feature adjusts to varying light levels throughout the day, ensuring consistent performance and visibility. Its compact design makes it ideal for discreet installation while maintaining a wide field of view with its fixed lens. Rated IP67 for water and dust resistance, the camera is built to withstand adverse weather conditions, making it a versatile choice for a variety of settings.
Key Features
- 8 Megapixel High-Resolution: Captures extremely detailed images, ideal for critical surveillance needs.
- Dual Illumination: Enhances image quality in both high-light and low-light conditions.
- IP67 Weatherproof: Suitable for outdoor use, ensuring durability against environmental elements.
- Compact Design: Allows for unobtrusive installation without sacrificing coverage.
- Fixed Lens: Provides consistent and broad coverage without the need for adjustment.
Performance, Quality, Durability, and Reliability
The DS-2CD3187G3-LISU(Y) is engineered for reliability and durability. Its high-quality imaging combined with robust construction ensures long-lasting performance under challenging conditions, making it an excellent choice for demanding surveillance applications.
Specifications
- Resolution: 8 MP (3840 × 2160)
- Lens: Fixed, with multiple focal length options
- IR Range: Effective night vision, ensuring visibility in low-light up to 30 meters
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
This camera is ideal for securing areas where high-detail footage is crucial, such as retail spaces, office buildings, and residential areas. Its dual illumination technology makes it particularly effective for locations with changing light conditions.
How to Use
Install the camera in strategic locations to maximize area coverage. Utilize network settings to optimize image quality based on environmental lighting conditions, ensuring clear and detailed surveillance footage at all times.
Supported OS/Application/Industries
The DS-2CD3187G3-LISU(Y) is compatible with various network video recorders (NVRs) and security systems that support ONVIF standards, making it adaptable for use across multiple industries including retail, education, and public sector surveillance.
Benefits & Compatibility
The dual illumination capability ensures excellent image quality in all lighting conditions, providing a reliable surveillance solution that adapts to environmental changes. Its compatibility with a range of installation options enhances its applicability in diverse settings.
Warranty and FAQs
Includes a standard one-year manufacturer's warranty, with extended support options available through Hikvision for troubleshooting and technical assistance.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 0.8 kg
- Dimensions: Compact and discreet, facilitating easy and flexible installation.
Shop Today & Receive Your Delivery Across the UAE!
Order your new Hikvision 8MP Mini Dome Camera today to benefit from our reliable and quick delivery services, ensuring a swift setup for your security needs.
Best Price Guarantee
We monitor our prices regularly to ensure you receive the best possible deal. If you find this camera at a lower price elsewhere, we'll match it.
After Sales Support
Our dedicated customer service team is ready to assist with any post-purchase inquiries, ensuring your surveillance system operates flawlessly.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the Hikvision mini dome camera to help others make informed decisions and to aid our ongoing improvement efforts.
Stock Availability
Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.
Get in Touch
For further information or assistance with our products, please contact our expert team. We're here to provide customized security solutions tailored to meet your specific needs.
Disclaimer
All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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