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NEOTECH

Hikvision DS-2CD3347G3-LISU(Y) 4 MP Dual Illumination Fixed Turret Network Camera

Hikvision DS-2CD3347G3-LISU(Y) 4 MP Dual Illumination Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your surveillance capabilities with the Hikvision 4MP Dual Illumination Turret Camera, designed for superior image quality in diverse lighting conditions, ideal for both indoor and outdoor security.


Overview

The new Hikvision DS-2CD3347G3-LISU(Y) is a sophisticated 4 MP fixed turret network camera featuring dual illumination technology, ensuring consistent and clear imaging across varying light environments. This camera is perfect for users seeking advanced surveillance solutions that provide high-definition clarity and versatility.

Product Description

The Hikvision DS-2CD3347G3-LISU(Y) camera leverages its 4 MP resolution to deliver high-quality, detailed images, making it suitable for areas where identification and detail are crucial. Dual illumination enhances the camera’s ability to adapt to changing light conditions, offering exceptional performance from day to night. Its robust design is complemented by an IP67 rating, ensuring it withstands adverse weather conditions, making it ideal for both indoor and outdoor settings. The fixed lens provides a broad field of view, covering extensive areas without the need for manual adjustment.

Key Features

  • 4 Megapixel High-Resolution: Ensures detailed and crisp images, enabling effective surveillance and monitoring.
  • Dual Illumination: Optimizes image quality in various lighting conditions, from bright sunlight to low-light scenarios.
  • IP67 Weatherproof: Built to withstand environmental elements, ensuring durability and continuous operation.
  • Fixed Lens: Offers a wide viewing angle, ideal for monitoring large areas.
  • Compact Design: Sleek and unobtrusive, fitting seamlessly into any installation environment.

Performance, Quality, Durability, and Reliability

The DS-2CD3347G3-LISU(Y) is engineered for performance and reliability, built to deliver continuous high-quality video in a variety of settings. Its durability is assured with an IP67 weatherproof rating, which protects against harsh weather, and its advanced imaging capabilities are suited for critical security applications.

Specifications

  • Resolution: 4 MP (2560 × 1440)
  • Lens: Fixed focal lengths available to best fit the surveillance needs
  • IR Range: Effective night vision ensures clarity in low-light up to 30 meters
  • Video Compression: Supports H.265+, H.265, H.264+, H.264 to reduce storage and bandwidth use
  • Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)

Purpose of Use

Ideal for a wide range of applications including commercial properties, residential areas, and public spaces where high-resolution video and reliable night-time surveillance are essential. It is particularly useful for areas requiring robust surveillance capable of adjusting to different lighting conditions throughout the day.

How to Use

To maximize the effectiveness of the DS-2CD3347G3-LISU(Y), install the camera at strategic locations with significant coverage needs. Utilize the camera settings to adjust the image quality according to environmental lighting, ensuring optimal surveillance coverage at all times.

Supported OS/Application/Industries

This camera is highly adaptable, supporting ONVIF standards for easy integration with existing video surveillance systems, making it suitable for various sectors such as retail, education, and public safety.

Benefits & Compatibility

The dual illumination feature ensures superior image clarity under varying lighting conditions, making this camera a versatile choice for different surveillance needs. It is compatible with various accessories and mounting options, offering flexible installation solutions.

Warranty and FAQs

Comes with a standard one-year manufacturer's warranty, with extended support options available through Hikvision to assist with installation and troubleshooting.

Packaging/Weight/Dimension

  • Package Contents: Camera, mounting hardware, installation guide.
  • Weight: Approximately 1 kg
  • Dimensions: Designed to be compact and easy to install.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision 4MP Dual Illumination Turret Camera today to benefit from our efficient delivery services, ensuring quick and secure installation.

Best Price Guarantee

We offer competitive pricing on our entire camera range. If you find this model at a lower price elsewhere, we will match it to ensure you get the best deal possible.

After Sales Support

Our expert support team is available to assist with any post-purchase queries or issues, ensuring your surveillance system remains effective and up-to-date.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the Hikvision turret camera to help others make informed decisions and to assist us in continuously improving our service.

Stock Availability

Please contact us to confirm the availability of this camera before placing your order. Delivery is typically expected within 10-15 working days.

Get in Touch

For more information or assistance with our products, please contact our expert team. We're here to provide tailored security solutions to meet your specific needs.

Disclaimer

All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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