NEOTECH
Hikvision DS-2CD3186G3-LISU(Y) 8 MP Dual Illumination Fixed Mini Dome Network Camera
Hikvision DS-2CD3186G3-LISU(Y) 8 MP Dual Illumination Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security with the Hikvision 8MP Fixed Mini Dome Camera, featuring dual illumination technology for clear imaging in varying lighting conditions, perfect for both indoor and outdoor use.
Overview
The Hikvision DS-2CD3186G3-LISU(Y) is an 8 MP fixed mini dome network camera that combines high-resolution imaging with dual illumination technology to provide exceptional video clarity under diverse lighting conditions. This camera is designed for users seeking a compact, yet powerful surveillance solution.
Product Description
This mini dome camera from Hikvision delivers 8 MP high-definition images, ensuring detailed and clear surveillance footage. It features dual illumination, which allows it to capture vivid images in both brightly lit and low-light environments. The camera's fixed lens is optimized to provide a wide angle of coverage, making it ideal for monitoring large areas. With an IP67 rating, the camera is protected against harsh weather conditions, and its IK10 rating ensures resistance against physical impacts, making it suitable for high-risk environments.
Key Features
- 8 Megapixel High-Resolution: Offers superior image quality for detailed and expansive area coverage.
- Dual Illumination: Adapts to varying light levels to maintain image clarity.
- Fixed Lens: Provides a stable and wide viewing area.
- Compact Design: Ideal for discreet installation without compromising surveillance effectiveness.
- IP67 and IK10 Rated: Ensures durability against environmental and physical threats.
Performance, Quality, Durability, and Reliability
The DS-2CD3186G3-LISU(Y) is built to perform reliably in a variety of settings, including both indoor and outdoor environments. Its robust build quality ensures long-lasting operation even under challenging conditions, offering peace of mind to business and property owners.
Specifications
- Resolution: 8 MP (3840 × 2160)
- Lens: Fixed lens, typically available in 2.8mm, 4mm, and 6mm variants
- IR Range: Effective night vision, ensuring visibility up to 30 meters
- Video Compression: H.265+, H.265, H.264+, H.264, optimizing storage and bandwidth usage
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
This camera is ideally suited for areas that require constant surveillance, such as retail spaces, offices, schools, and residential complexes. Its high-resolution imaging and dual illumination make it effective for scenarios that demand clear, detailed video footage.
How to Use
Install the camera in key locations with a strategic view of the area to be monitored. Configure through a network interface to adjust settings for optimal performance, taking advantage of its dual illumination capabilities for consistent image quality throughout the day and night.
Supported OS/Application/Industries
Compatible with various network video recorders (NVRs) and security systems that adhere to ONVIF standards, the DS-2CD3186G3-LISU(Y) is versatile for deployment in multiple sectors, including commercial, industrial, and residential security.
Benefits & Compatibility
The camera's compact design allows for unobtrusive installation while providing comprehensive coverage. Its dual illumination feature ensures effective surveillance in a range of lighting conditions, making it a reliable choice for critical monitoring needs.
Warranty and FAQs
Includes a one-year manufacturer's warranty with extensive support options available, ensuring operational reliability and assistance when needed.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 0.5 kg
- Dimensions: Compact dimensions suitable for discreet placement.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision 8MP Fixed Mini Dome Camera today and take advantage of our efficient delivery services across the UAE.
Best Price Guarantee
We consistently monitor our pricing to ensure you receive the best possible deal. If you find this camera for a lower price elsewhere, let us know, and we'll match it.
After Sales Support
Our dedicated support team is ready to assist with any post-purchase inquiries or issues, helping to ensure that your surveillance system operates smoothly.
Request for Customer Reviews and Testimonials
Your feedback is important to us. If you've used this Hikvision mini dome camera, please share your experience to help others make informed decisions and to aid us in improving our offerings.
Stock Availability
Please contact us to confirm stock availability before placing your order to ensure timely delivery, typically within 10-15 working days.
Get in Touch
For further information or assistance with our products, please don't hesitate to contact our expert team. We are here to provide you with tailored security solutions to meet your needs.
Disclaimer
All specifications and product details are subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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