NEOTECH
Hikvision DS-2CD3366G3-LISU(Y) 6 MP Dual Illumination Fixed Turret Network Camera
Hikvision DS-2CD3366G3-LISU(Y) 6 MP Dual Illumination Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security with the Hikvision 6MP Turret Camera, equipped with dual illumination for crystal-clear images in varying light conditions, perfect for critical surveillance areas.
Overview
The Hikvision DS-2CD3366G3-LISU(Y) is a robust 6 MP fixed turret network camera designed to provide superior image quality and versatility with dual illumination technology. This camera is ideal for areas that require reliable surveillance under diverse lighting conditions.
Product Description
This high-performance camera features a 6 MP resolution that captures high-quality, detailed images. The dual illumination system ensures excellent visibility day or night, making it an effective security solution across various environments. Its fixed lens offers a wide field of view, while the camera's compact design allows for discreet installation. Rated IP67, the camera is dust and water-resistant, making it suitable for outdoor use in all weather conditions.
Key Features
- 6 Megapixel High-Resolution: Delivers clear and detailed images for precise monitoring.
- Dual Illumination: Enhances image quality in low-light conditions and provides flexibility in various lighting environments.
- Fixed Lens: Provides a broad field of view, ideal for general surveillance needs.
- IP67 Weatherproof: Ensures durability and performance in adverse weather conditions.
- Compact and Discreet Design: Ideal for locations where unobtrusive surveillance is required.
Performance, Quality, Durability, and Reliability
The DS-2CD3366G3-LISU(Y) is engineered to deliver consistent, high-quality video output. Built to withstand challenging environmental conditions, this camera guarantees reliability and durability for long-term deployment.
Specifications
- Resolution: 6 MP (3072 × 2048)
- Lens: Fixed lens, available in various focal lengths to suit different surveillance needs
- IR Range: Effective night vision, ensuring clarity in complete darkness up to 30 meters
- Video Compression: Supports H.265+, H.265, H.264+, H.264, optimizing bandwidth and storage use
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
Suitable for a wide range of applications, from residential properties to commercial areas, where constant and reliable monitoring is crucial. The camera's capabilities make it particularly useful for places requiring high-quality video surveillance both day and night.
How to Use
Install the camera at strategic points to maximize area coverage. Utilize the network interface to configure settings and optimize performance for specific lighting conditions, ensuring effective surveillance at all times.
Supported OS/Application/Industries
This camera is compatible with ONVIF-compliant devices, making it versatile for integration into existing surveillance systems across various sectors including retail, education, and public safety.
Benefits & Compatibility
The dual illumination feature offers flexibility and superior performance in both well-lit and poorly-lit environments, making the camera a reliable choice for comprehensive surveillance. It is compatible with a range of accessories and installation options, enhancing its adaptability.
Warranty and FAQs
Includes a standard one-year warranty with extended support available, ensuring users have access to assistance for installation and troubleshooting.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, installation guide.
- Weight: Approximately 0.5 kg
- Dimensions: Compact size for unobtrusive installation
Shop Today & Receive Your Delivery Across the UAE!
Order your Hikvision 6MP Fixed Turret Camera now and take advantage of our reliable delivery services throughout the UAE.
Best Price Guarantee
We offer competitive pricing on our entire security camera range. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support
Our dedicated team is ready to assist with any post-purchase questions or concerns, ensuring your surveillance system operates effectively.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the Hikvision turret camera to help others make informed decisions and improve our service offerings.
Stock Availability
Please contact us to confirm stock availability before placing your order. Delivery is typically within 10-15 working days after order confirmation.
Get in Touch
For further information or assistance with our products, please don't hesitate to contact our expert team. We are here to provide the best security solutions tailored to your needs.
Disclaimer
All information provided is subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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