NEOTECH
Hikvision DS-2CD3743G2-IZS 4 MP AcuSense Motorized Varifocal Dome Network Camera
Hikvision DS-2CD3743G2-IZS 4 MP AcuSense Motorized Varifocal Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security with the Hikvision DS-2CD3743G2-IZS 4MP Dome Camera, featuring AcuSense technology and motorized varifocal lens for precise monitoring.
Overview:
Unveil a new level of security with the Hikvision DS-2CD3743G2-IZS, a 4MP motorized varifocal dome camera integrated with AcuSense technology. Designed to provide high-definition video surveillance, this camera is perfect for areas requiring dynamic and detailed monitoring.
Product Description:
The Hikvision DS-2CD3743G2-IZS Dome Camera is engineered to offer superior surveillance capabilities. It features a 4MP resolution that captures video in stunning detail and clarity, coupled with a motorized varifocal lens that allows you to zoom in on areas of interest without sacrificing image quality. AcuSense technology enhances detection accuracy by distinguishing human and vehicle signatures from other moving objects, reducing false alarms and focusing attention on real threats.
Key Features:
- 4MP High-Resolution Imaging: Ensures crystal-clear recording and playback, capturing every detail.
- Motorized Varifocal Lens: Ranges from 2.8mm to 12mm, allowing for easy adjustments and optimal field of view.
- AcuSense Technology: Smartly identifies human and vehicle events, enhancing security efficiency and reducing false alarms.
- Robust Design: Weatherproof and vandal-resistant casing, making it suitable for both indoor and outdoor use.
Product Quality and Performance:
The DS-2CD3743G2-IZS is built to withstand harsh environments, featuring IP67 weatherproof and IK10 vandal-resistant protections. It performs consistently under various lighting conditions, thanks to its integrated IR illumination which provides clear images even in complete darkness.
Specifications:
- Resolution: 4MP (2688 x 1520)
- Lens: 2.8 mm to 12 mm, motorized varifocal
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- IR Range: Up to 30 meters
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use:
Ideal for use in high-security areas such as retail stores, parking lots, and residential communities where monitoring human and vehicle movements is critical.
How to Use:
Easily integrated into existing video security systems, the camera’s settings can be remotely adjusted through a network. Setup is straightforward, ensuring you can begin monitoring immediately after installation.
Supported OS/Application/Industries:
The camera is compatible with Hikvision's iVMS software, making it versatile for various operating systems and suitable for industries requiring stringent security measures.
Benefits & Compatibility:
- Enhanced Detection and Alerts: AcuSense technology minimizes false alarms, focusing on real security threats.
- Flexible Viewing Options: The motorized varifocal lens adjusts the focus automatically, ensuring wide area coverage and detailed views when needed.
Warranty and FAQs:
Includes a one-year warranty covering manufacturing defects. For further assistance, consult the FAQ section on our website or contact our support team.
Packaging/Weight/Dimension:
- Packaging: Comes in secure packaging to prevent damage during transportation.
- Weight: Approximately 1.2 kg.
- Dimensions: 141 mm × 99.9 mm.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CD3743G2-IZS today and benefit from quick, reliable delivery across the UAE.
Best Price Guarantee:
We offer competitive pricing on the Hikvision DS-2CD3743G2-IZS. If you find a lower price elsewhere, we will match it.
After Sales Support:
Our dedicated team provides comprehensive support to ensure your satisfaction with the Hikvision products.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please leave a review or share your experience with the Hikvision DS-2CD3743G2-IZS to help others make informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Hikvision DS-2CD3743G2-IZS. Products are typically available within 10-15 working days after order confirmation.
Get in Touch:
For any inquiries about our products or services, feel free to contact our expert team. We're here to assist you with your security needs.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Ensure to verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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