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NEOTECH

Hikvision DS-2CD3146G3-LISU(Y) 4 MP Dual Illumination Fixed Mini Dome Network Camera

Hikvision DS-2CD3146G3-LISU(Y) 4 MP Dual Illumination Fixed Mini Dome Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your surveillance capabilities with the Hikvision DS-2CD3146G3-LISU(Y) Mini Dome Camera, featuring 4MP resolution and dual illumination for optimal visibility in low-light conditions.

Overview:

The Hikvision DS-2CD3146G3-LISU(Y) is a top-tier fixed mini dome network camera that offers 4MP high-resolution imaging and dual illumination technology, perfect for ensuring high-quality surveillance in various lighting conditions. This camera is designed to deliver exceptional clarity and detail, making it an ideal choice for areas requiring robust security monitoring.

Product Description:

The Hikvision DS-2CD3146G3-LISU(Y) enhances security with its 4MP high-resolution capabilities and advanced dual illumination system, which combines IR and white light illumination to adapt seamlessly to changing light conditions. This feature ensures clear, detailed images both day and night, making it highly effective for monitoring sensitive areas. With its compact and discreet design, the camera is suitable for both indoor and outdoor environments, offering vandalism protection and weather resistance.

Key Features:

  • 4MP High-Resolution Imaging: Delivers sharp, detailed images for more accurate surveillance.
  • Dual Illumination Technology: Features both IR and white light illumination to enhance video quality in low-light conditions.
  • Compact and Discreet Design: Ideal for settings where aesthetics and small form factor are important.
  • Weather and Vandal Resistant: Certified with IP67 and IK10 ratings, ensuring durability against environmental elements and tampering.

Product Quality and Performance:

Built to Hikvision's high standards, the DS-2CD3146G3-LISU(Y) camera is engineered to perform reliably under various operational conditions. It offers a wide dynamic range and 3D digital noise reduction, enhancing image quality while minimizing bandwidth and storage needs.

Specifications:

  • Resolution: 4MP (2688 × 1520)
  • Lens: Fixed lens (options available)
  • Video Compression: H.265+/H.265/H.264+/H.264
  • IR Range: Up to 30 meters
  • Operating Conditions: -30°C to +60°C, humidity 95% or less (non-condensing)

Purpose of Use:

This camera is perfectly suited for areas that require constant surveillance under varying lighting conditions, such as retail stores, offices, and residential complexes.

How to Use:

Easily integrate this camera into your existing Hikvision security system. Mount it on ceilings or walls for comprehensive coverage. Configuration and management can be done via Hikvision's client software or any compatible third-party management platform.

Supported OS/Application/Industries:

Fully compatible with Hikvision's iVMS software, this camera can be utilized across multiple platforms, making it suitable for a broad range of industries including commercial retail, education, and residential security.

Benefits & Compatibility:

  • Enhanced Low-Light Performance: The dual illumination feature ensures effective surveillance even in poorly lit conditions.
  • Flexible Installation: Can be installed in a variety of settings thanks to its compact design and robust construction.

Warranty and FAQs:

Comes with a standard one-year warranty. For additional support and detailed FAQs, visit our website or contact our customer service team.

Packaging/Weight/Dimension:

  • Packaging: Designed to ensure the camera's safety during transit.
  • Weight: Approximately 500g.
  • Dimensions: 111 mm × 82.4 mm.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2CD3146G3-LISU(Y) today and take advantage of our reliable delivery services across the UAE.

Best Price Guarantee:

We offer the best prices for the Hikvision DS-2CD3146G3-LISU(Y). Find a lower price elsewhere, and we'll match it.

After Sales Support:

Our dedicated after-sales team is ready to assist with any inquiries or support needs, ensuring your complete satisfaction with the Hikvision products.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Hikvision DS-2CD3146G3-LISU(Y) to help others make informed decisions.

Stock Availability:

Please contact us to confirm stock availability before placing your order. The product can be available within 10-15 working days after your order confirmation.

Get in Touch:

For any questions or further assistance, our team is available to provide expert advice and support. Contact us today for all your security solution needs.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We advise customers to verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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