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NEOTECH

Hikvision DS-2CV2141G2-IDW 4 MP Outdoor Audio Fixed Dome Network Camera

Hikvision DS-2CV2141G2-IDW 4 MP Outdoor Audio Fixed Dome Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure your outdoor areas with the Hikvision DS-2CV2141G2-IDW, featuring 4 MP resolution and built-in audio for enhanced surveillance capabilities in any setting.


Overview

The Hikvision DS-2CV2141G2-IDW is a robust 4 MP outdoor dome camera designed to deliver high-quality video surveillance with the added advantage of audio recording. Ideal for monitoring high-traffic areas where both visual and audio surveillance are critical, such as commercial properties, parking lots, and public spaces.

Product Description

This camera integrates a 4 MP high-resolution sensor that captures crystal clear video, ensuring detailed footage in various outdoor environments. It includes built-in audio functionality, allowing for sound recording that can help in incident analysis and provide additional context to footage. The camera's fixed dome design is durable and weather-resistant, equipped to handle challenging outdoor conditions with an IP67 rating.

Key Features

  • 4 MP High Resolution: Delivers sharp, detailed images for reliable monitoring and identification.
  • Integrated Audio Recording: Enhances security monitoring with the ability to capture sound, adding a layer of detail that video alone cannot provide.
  • Weatherproof Design: IP67-rated enclosure that protects against dust, rain, and other harsh outdoor elements.
  • Wide Dynamic Range (WDR): Ensures clear imaging in complex lighting environments, balancing both bright and dark areas.
  • IR Night Vision: Provides reliable surveillance in low-light conditions up to 30 meters, ensuring round-the-clock security.

Product Quality and Performance

The DS-2CV2141G2-IDW is built to last, featuring a rugged design that withstands environmental factors, making it suitable for year-round outdoor surveillance. Its high-resolution imaging and audio capabilities make it a comprehensive surveillance solution, perfect for areas requiring meticulous monitoring.

Specifications

  • Resolution: 4 Megapixels
  • Audio: Built-in microphone for audio recording
  • IR Range: Effective night vision up to 30 meters
  • Protection Level: IP67 weatherproof rating
  • Video Compression: Efficient H.265+ compression to reduce bandwidth and storage needs

Purpose of Use

Perfect for securing external areas of commercial establishments, residential communities, and public spaces where comprehensive monitoring is essential. Its audio capabilities are particularly useful for scenarios where sound provides critical security insights.

How to Use

To install the DS-2CV2141G2-IDW, mount it at a strategic location covering the area of interest. Connect it to your network to enable both video and audio data transmission. Configure settings via a compatible security system interface to optimize surveillance coverage and functionality.

Supported OS/Application/Industries

This camera is versatile enough for various applications, including retail, residential security, and public safety. It supports multiple operating systems and integrates seamlessly with most professional security systems.

Benefits & Compatibility

  • Enhanced Surveillance: Combines high-resolution video with audio recording for a fuller security picture.
  • Durable and Reliable: Designed for outdoor use with high durability and resistance to weather impacts.
  • Seamless Integration: Compatible with a wide range of video management systems and NVRs.

Warranty and FAQs

Comes with a standard one-year warranty, with extensive support options available. Access to comprehensive FAQs and expert customer service assists users with setup, operation, and maintenance queries.

Packaging/Weight/Dimension

  • Packaging: Includes the camera, mounting screws, and installation guide.
  • Weight: Designed for stable outdoor installation.
  • Dimensions: Compact and unobtrusive, ideal for discreet placement in sensitive areas.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2CV2141G2-IDW today to enhance your property’s security with advanced video and audio surveillance capabilities. Our efficient delivery ensures you can start improving your security setup without delay.

Best Price Guarantee

We offer competitive pricing on the DS-2CV2141G2-IDW. If you find a lower price elsewhere, we will match it to ensure you receive the best deal available.

After Sales Support

Our dedicated team is available to assist with any operational or installation issues, ensuring your surveillance system operates optimally and meets all your security needs.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2CV2141G2-IDW, please share your experience. Your feedback helps us to improve our products and services and assists others in making informed decisions about their security solutions.

Get in Touch

For more information about the Hikvision DS-2CV2141G2-IDW or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2CV2141G2-IDW before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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