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NEOTECH

Hikvision DS-2DE2A404IW-DE3/W(S6) 4 MP 4X Outdoor IR Wi-Fi Mini Dome PTZ Network Camera

Hikvision DS-2DE2A404IW-DE3/W(S6) 4 MP 4X Outdoor IR Wi-Fi Mini Dome PTZ Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your security system with the Hikvision DS-2DE2A404IW-DE3/W(S6), a 4 MP mini dome PTZ camera featuring 4x optical zoom and IR night vision, designed for detailed outdoor monitoring.


Overview

The Hikvision DS-2DE2A404IW-DE3/W(S6) is a compact, high-performance 4 MP mini dome PTZ (pan-tilt-zoom) network camera, equipped with Wi-Fi connectivity and robust IR night vision capabilities. It's perfectly suited for outdoor environments where versatile, high-definition surveillance is required.

Product Description

This camera features a 4 MP sensor that delivers sharp, clear images, enhanced by 4x optical zoom that allows for detailed views of distant objects without compromising image quality. The PTZ capabilities enable wide area coverage and easy focus on areas of interest. Infrared illumination ensures effective night vision up to 20 meters, making it ideal for round-the-clock surveillance. The camera's compact design and Wi-Fi functionality make it easy to install in a variety of outdoor settings.

Key Features

  • 4 MP High Resolution: Offers crystal-clear image quality for meticulous surveillance detail.
  • 4x Optical Zoom: Provides the ability to zoom in on areas or subjects without losing clarity.
  • PTZ Functionality: Enables comprehensive coverage with 330° pan, 90° tilt, and 4x zoom capabilities.
  • IR Night Vision: Delivers reliable performance in low-light conditions with a range up to 20 meters.
  • Wi-Fi Connectivity: Facilitates flexible installation options without the need for extensive cabling.
  • Weatherproof Design: Rated IP66, making it resistant to water and dust, ideal for outdoor use.

Product Quality and Performance

Constructed to endure various weather conditions, the DS-2DE2A404IW-DE3/W(S6) provides dependable and continuous surveillance. The combination of high-resolution video, PTZ functionalities, and powerful night vision capabilities ensures comprehensive monitoring of outdoor spaces.

Specifications

  • Resolution: 4 Megapixels
  • Zoom: 4x optical zoom
  • Pan/Tilt: 330° pan range and 90° tilt range
  • IR Range: Effective night vision up to 20 meters
  • Video Compression: H.265+ for efficient storage and bandwidth usage
  • Protection Level: IP66 weatherproof rating

Purpose of Use

This camera is ideal for residential complexes, small businesses, and other areas where high-definition video and the ability to monitor large areas or specific details are necessary. Its wireless connectivity and robust outdoor readiness make it suitable for places like parking lots, yards, and public areas.

How to Use

Mount the camera in a strategic location, ensuring it has a clear view of the area to be monitored. Connect the camera to a power source and pair it with your Wi-Fi network. Utilize the PTZ features through a mobile app or desktop software to adjust the camera's view and focus as needed.

Supported OS/Application/Industries

This PTZ camera is versatile for use across multiple sectors, including retail, hospitality, and educational institutions, where monitoring large outdoor spaces with precise detail is essential. It supports various operating systems and integrates smoothly with most video management systems.

Benefits & Compatibility

  • Versatile Surveillance: Offers detailed monitoring with the ability to zoom and move across large areas.
  • Easy Installation: Wi-Fi connectivity allows for quick setup without complex wiring.
  • Durable and Reliable: IP66 rating ensures the camera can operate under challenging outdoor conditions.

Warranty and FAQs

Comes with a standard one-year warranty. Extended support and detailed FAQs are available, providing assistance with installation, configuration, and troubleshooting.

Packaging/Weight/Dimension

  • Packaging: Includes the camera, mounting hardware, and installation guide.
  • Weight: Lightweight for easy mounting but robust enough to withstand outdoor elements.
  • Dimensions: Compact design for discreet installation.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2DE2A404IW-DE3/W(S6) today and benefit from our efficient delivery services, ensuring quick and secure setup of your advanced surveillance system.

Best Price Guarantee

We offer the best pricing for the Hikvision DS-2DE2A404IW-DE3/W(S6). If you find a lower price elsewhere, we'll match it to ensure you get the best value for your investment.

After Sales Support

Our expert team is available to assist with any operational questions or issues, ensuring your surveillance system functions optimally and meets all your security needs.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2DE2A404IW-DE3/W(S6), please share your experience. Your feedback helps us improve our products and services and assists others in making informed decisions about their security solutions.

Get in Touch

For more information about the Hikvision DS-2DE2A404IW-DE3/W(S6) or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2DE2A404IW-DE3/W(S6) before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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