NEOTECH
Hikvision DS-2DE2C200IWG/W 2 MP Fixed Outdoor IR WIFI Stand Alone PT Network Camera
Hikvision DS-2DE2C200IWG/W 2 MP Fixed Outdoor IR WIFI Stand Alone PT Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security setup with the Hikvision DS-2DE2C200IWG/W, a 2 MP outdoor Wi-Fi PT camera featuring powerful infrared night vision, perfect for maintaining surveillance in any lighting condition.
Overview
The Hikvision DS-2DE2C200IWG/W is a versatile 2 MP outdoor network camera designed to offer detailed and expansive surveillance coverage with its pan-tilt capabilities and Wi-Fi connectivity. This camera is ideal for locations requiring high-quality video monitoring without the need for extensive cabling.
Product Description
This camera is equipped with a 2 MP resolution that ensures clear image quality, complemented by infrared (IR) illumination for superior night vision up to 30 meters. The pan and tilt functionality allows for a wide range of motion, enabling comprehensive coverage of the surveillance area. Wi-Fi connectivity facilitates easy installation and remote access, making it a convenient choice for outdoor environments such as parking lots, gardens, and entryways.
Key Features
- 2 MP High Resolution: Delivers clear, detailed images, capturing fine details essential for identification and monitoring.
- IR Night Vision: Provides effective surveillance in low-light conditions with a range of up to 30 meters.
- Wi-Fi Connectivity: Enables flexible installation and easy setup without the need for extensive wiring.
- Pan and Tilt Control: Enhances area coverage, reducing blind spots with adjustable camera angles.
- IP66 Weatherproof: Built to withstand adverse weather conditions, ensuring continuous operation outdoors.
Product Quality and Performance
The DS-2DE2C200IWG/W is constructed to meet the demands of outdoor surveillance, featuring a durable design that resists weather and potential vandalism. Its IR capabilities ensure reliable performance day and night, while its high-resolution sensor captures essential details crucial for security.
Specifications
- Resolution: 2 Megapixels
- IR Range: Up to 30 meters for clear night vision
- Network Connectivity: Wi-Fi for high-speed wireless data transmission
- Pan/Tilt: Full pan and tilt capabilities for comprehensive monitoring
- Protection Level: IP66 rating ensures protection against dust and heavy rainfall
Purpose of Use
Ideal for residential and commercial properties needing outdoor surveillance with the flexibility of remote access. Perfect for monitoring expansive areas where wiring installations are challenging or intrusive.
How to Use
To install the DS-2DE2C200IWG/W, mount the camera at a strategic location, connect it to a power source, and configure it to your Wi-Fi network. Adjust the pan and tilt settings remotely through a compatible software platform or mobile app to optimize the surveillance coverage.
Supported OS/Application/Industries
The camera is widely applicable across various sectors, especially in areas where security needs to be robust yet unobtrusive, such as residential communities, warehouses, and retail settings. It supports multiple operating systems and integrates well with various video management systems.
Benefits & Compatibility
This model offers significant installation flexibility and cost savings by minimizing cabling requirements. It's compatible with various NVRs and cloud storage options, ensuring versatile integration into existing security systems.
Warranty and FAQs
Includes a standard one-year warranty with extended options available. Access to comprehensive FAQs and direct customer support assists users in maximizing the camera's capabilities.
Packaging/Weight/Dimension
- Packaging: Includes the camera, Wi-Fi components, mounting brackets, and setup documentation.
- Weight: Lightweight for easy handling during installation.
- Dimensions: Compact design for discreet placement in outdoor settings.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2DE2C200IWG/W today to secure your property effectively. Our quick and reliable delivery service ensures you get started with enhanced surveillance without delay.
Best Price Guarantee
We provide competitive pricing for the DS-2DE2C200IWG/W. Find a lower price elsewhere, and we'll match it to ensure you get the best value for your investment.
After Sales Support
Our expert team is available to assist with any operational questions or setup issues, ensuring your surveillance system functions optimally and meets all your security requirements.
Request for Customer Reviews and Testimonials
If you're using the Hikvision DS-2DE2C200IWG/W, please share your experience. Your feedback helps us improve our products and service and assists others in making informed decisions about their security solutions.
Get in Touch
For more detailed information about the Hikvision DS-2DE2C200IWG/W or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.
Stock Availability
Please check with our sales team for the availability of the Hikvision DS-2DE2C200IWG/W before placing your order to ensure timely delivery.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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