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NEOTECH

Hikvision DS-2CD1383G0-IUF 4K Built-in Mic Fixed Turret Network Camera

Hikvision DS-2CD1383G0-IUF 4K Built-in Mic Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your surveillance system with the Hikvision DS-2CD1383G0-IUF, a 4K turret camera featuring a built-in microphone for high-quality video and audio recording, ideal for comprehensive security monitoring.


Overview

The Hikvision DS-2CD1383G0-IUF is an advanced 4K fixed turret network camera that integrates high-resolution video recording with a built-in microphone, providing not only visual but also auditory monitoring capabilities. This camera is perfect for settings that require both clear imagery and sound capture, such as retail environments, warehouses, and areas where audio monitoring adds an extra layer of security.

Product Description

This camera is equipped with an 8-megapixel sensor, delivering 4K ultra-high-definition video for exceptionally detailed and sharp images. The built-in microphone allows for clear audio recording, enhancing the overall surveillance capabilities. IR illumination ensures reliable night vision up to 30 meters, providing dependable performance under low-light conditions. With an IP67 weatherproof rating, the DS-2CD1383G0-IUF is built to withstand adverse weather conditions, making it suitable for both indoor and outdoor applications. H.265+ compression technology helps to reduce bandwidth and storage needs without compromising video quality.

Key Features

  • 4K Ultra-High Definition: Captures superior detail with a high-resolution 8-megapixel sensor.
  • Built-in Microphone: Enhances security monitoring with clear audio recording.
  • IR Night Vision: Provides reliable night surveillance up to 30 meters.
  • IP67 Weatherproof: Ensures durability and performance in harsh environmental conditions.
  • H.265+ Compression: Optimizes network bandwidth and storage usage.
  • Wide Dynamic Range (WDR): Balances lighting for clear images in diverse lighting conditions.

Product Quality and Performance

The DS-2CD1383G0-IUF is designed for high performance in a variety of security situations, offering detailed visual and audio data. Its robust construction and advanced imaging features make it an excellent choice for comprehensive security applications where clarity and detail are paramount.

Specifications

  • Resolution: 8 Megapixels (4K Ultra HD)
  • Audio: Built-in microphone for audio recording
  • IR Range: Effective night vision up to 30 meters
  • Protection: IP67-rated for water and dust resistance
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • Connectivity: Ethernet connection for stable and secure data transmission

Purpose of Use

Ideal for places where security monitoring requires not just video but also sound, such as in educational institutions, retail stores, or any facility where communication plays a crucial role in security. The camera's high-resolution video and audio capabilities make it valuable for incident verification and situational awareness.

How to Use

To install the DS-2CD1383G0-IUF, choose a strategic location that maximizes area coverage and mount the camera using the included hardware. Connect it to a power source and network via an Ethernet cable. Configure the camera settings through a compatible security system interface to take full advantage of its video and audio capabilities.

Supported OS/Application/Industries

This camera is versatile for use across various industries requiring detailed surveillance with audio, such as retail, education, and critical infrastructure. It supports multiple operating systems and integrates seamlessly with most modern security systems.

Benefits & Compatibility

  • Enhanced Surveillance: Combines high-definition video with audio monitoring for a more comprehensive security solution.
  • Extensive Coverage: Fixed lens with a wide field of view to monitor large areas effectively.
  • Durable Design: Suitable for both indoor and outdoor use in challenging weather conditions.

Warranty and FAQs

Includes a standard one-year warranty, with options for extended coverage. Comprehensive FAQs and customer support are available to help with installation, operation, and troubleshooting.

Packaging/Weight/Dimension

  • Packaging: Includes the camera, mounting brackets, installation guide, and necessary tools.
  • Weight: Lightweight design facilitates easy installation.
  • Dimensions: Compact form factor allows for unobtrusive placement while providing significant coverage.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security setup by ordering the Hikvision DS-2CD1383G0-IUF today. Quick delivery ensures that you can begin enhancing your surveillance capabilities without delay.

Best Price Guarantee

We offer competitive pricing on the DS-2CD1383G0-IUF. If you find a lower price elsewhere, we'll match it to ensure you get the best value for your investment.

After Sales Support

Our dedicated team is available to assist with any operational or installation issues, ensuring your surveillance system operates optimally and meets all your security needs.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2CD1383G0-IUF, please share your experience. Your feedback helps us improve our products and services and supports others in making informed decisions about their security solutions.

Get in Touch

For more information about the Hikvision DS-2CD1383G0-IUF or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2CD1383G0-IUF before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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