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NEOTECH

Hikvision DS-2CD1H23G0-IZ 2 MP Motorized Varifocal Turret Network Camera

Hikvision DS-2CD1H23G0-IZ 2 MP Motorized Varifocal Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your surveillance capabilities with the Hikvision DS-2CD1H23G0-IZ, featuring a 2 MP motorized varifocal lens for customizable viewing angles and exceptional clarity, ideal for both indoor and outdoor security needs.


Overview

The Hikvision DS-2CD1H23G0-IZ is a 2 MP turret network camera equipped with a motorized varifocal lens, designed to provide flexible and detailed surveillance. Suitable for a variety of settings, this camera adjusts to cover wide areas or focus on specific points of interest, making it perfect for businesses, residential complexes, and public spaces.

Product Description

This camera delivers high-definition video with a resolution of 2 megapixels. Its motorized varifocal lens (2.8 mm to 12 mm) allows remote adjustment of the focal length to adapt to changing surveillance needs without manual intervention. It features powerful IR illumination for clear night vision up to 30 meters, ensuring reliable monitoring around the clock. The camera's IP67 rating confirms its suitability for outdoor use, resisting dust and water to maintain performance in all weather conditions. Equipped with WDR technology, it captures balanced footage in varied lighting, from bright highlights to dark shadows.

Key Features

  • 2 MP High Resolution: Provides sharp, detailed images for effective monitoring and identification.
  • Motorized Varifocal Lens: Offers flexibility in adjusting the zoom and focus remotely, ideal for dynamic surveillance requirements.
  • IR Night Vision: Ensures effective surveillance up to 30 meters in complete darkness.
  • IP67 Weatherproof: Suitable for outdoor installation, resistant to weather and environmental elements.
  • Wide Dynamic Range (WDR): Delivers high-quality video even in complex light conditions.
  • H.265+ Compression: Reduces storage and bandwidth needs while preserving video quality.

Product Quality and Performance

The DS-2CD1H23G0-IZ is built to deliver continuous and reliable surveillance. Its motorized varifocal capabilities enable users to adjust coverage areas remotely as needed, enhancing the camera's usability across various scenarios. The robust construction and weatherproof design ensure that the camera operates effectively, even under challenging conditions.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Motorized varifocal 2.8 mm to 12 mm
  • IR Range: Night vision capability up to 30 meters
  • Protection Level: IP67, ensuring durability against environmental hazards
  • Video Compression: Supports H.265+, optimizing storage and bandwidth
  • Connectivity: Ethernet connection for stable and secure data transmission

Purpose of Use

Ideal for locations requiring versatile surveillance solutions that can adapt to specific area needs, such as retail stores, parking lots, and public areas. The camera’s ability to zoom and refocus remotely makes it suitable for monitoring large events, overseeing entry points, or capturing detailed images of critical incidents.

How to Use

Mount the DS-2CD1H23G0-IZ in a strategic location that benefits from adjustable focal lengths. Connect the camera to a network and power source, and utilize its motorized varifocal feature through your surveillance system interface to tailor the viewing angle and focus as needed.

Supported OS/Application/Industries

This camera is highly adaptable for various applications including commercial security, residential surveillance, and public safety. It supports multiple operating systems and integrates well with existing network-based security systems.

Benefits & Compatibility

  • Adjustable Viewing Options: Enhances security coverage and detail by remotely adjusting zoom and focus.
  • Dependable Night Surveillance: Provides clear, detailed images in low light or complete darkness.
  • Robust and Reliable: Designed for both indoor and outdoor use with a durable casing that withstands adverse weather conditions.

Warranty and FAQs

Includes a standard one-year warranty, with extended support available to ensure optimal functionality. Access to detailed FAQs and customer support helps users with setup, operation, and troubleshooting.

Packaging/Weight/Dimension

  • Packaging: Comes with the camera, mounting hardware, and installation manual.
  • Weight: Designed for easy mounting and stable operation.
  • Dimensions: Compact and unobtrusive, ideal for discreet surveillance setups.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security system with the Hikvision DS-2CD1H23G0-IZ. Order now for quick delivery and start benefiting from advanced surveillance technology.

Best Price Guarantee

We offer competitive pricing on the DS-2CD1H23G0-IZ. If you find a lower price elsewhere, we'll match it to ensure you get the best value for your security investment.

After Sales Support

Our dedicated team is available to assist with any operational or installation issues, ensuring your surveillance system functions optimally and meets all your security needs.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2CD1H23G0-IZ, please share your experience. Your feedback helps us to improve our products and services and assists others in making informed decisions about their security solutions.

Get in Touch

For more information about the Hikvision DS-2CD1H23G0-IZ or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2CD1H23G0-IZ before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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