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NEOTECH

Hikvision DS-2CD1183G0-IUF 4K Built-in Mic Fixed Dome Network Camera

Hikvision DS-2CD1183G0-IUF 4K Built-in Mic Fixed Dome Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the clarity of 4K with the Hikvision DS-2CD1183G0-IUF, featuring a built-in microphone for enhanced audio-visual security monitoring, perfect for detailed coverage in critical areas.


Overview

The Hikvision DS-2CD1183G0-IUF is an advanced 4K ultra-high-definition dome network camera equipped with a built-in microphone, designed for areas that require superior video surveillance with audio recording capabilities. This camera is ideal for high-security zones such as commercial complexes, large retail spaces, and sensitive governmental premises.

Product Description

This model from Hikvision delivers exceptional 4K video quality, capturing ultra-high-resolution images that ensure no detail is missed. The built-in microphone allows for audio recording, providing an additional layer of security by capturing sound, which can be crucial for complete incident analysis. Equipped with powerful IR LEDs, this camera offers excellent night vision capabilities, ensuring clear footage even in complete darkness up to 30 meters. Its durable design is IP67 rated, making it suitable for both indoor and outdoor environments.

Key Features

  • 4K Ultra High-Resolution: Provides extremely detailed images, making it ideal for areas where clear identification is necessary.
  • Built-in Microphone: Enhances security monitoring by capturing clear audio in the vicinity of the camera.
  • IR Night Vision: Delivers clear images in low-light conditions up to 30 meters, ensuring continuous security coverage.
  • IP67 Weatherproof: Ensures reliable performance in harsh weather conditions, suitable for outdoor installation.
  • Wide Dynamic Range (WDR): Helps capture clear footage in environments with challenging lighting conditions.
  • H.265+ Compression: Optimizes storage space and bandwidth usage while maintaining high-quality video.

Product Quality and Performance

The DS-2CD1183G0-IUF is built for robust performance and durability, suitable for demanding environments where reliability is critical. Its 4K video resolution combined with a built-in microphone makes it an excellent choice for areas requiring detailed visual and auditory documentation.

Specifications

  • Resolution: 8 Megapixels (4K)
  • Lens: Fixed lens, typically around 2.8mm or 4mm
  • IR Range: Effective night vision up to 30 meters
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • Protection: IP67 weatherproof and IK10 vandal-resistant
  • Network Interface: RJ45 10M/100M Ethernet interface, supports Power over Ethernet (PoE)

Purpose of Use

This camera is particularly effective for monitoring large public spaces, high-traffic areas, and locations where high-resolution footage and sound are crucial for security, such as banks, museums, and critical infrastructure sites.

How to Use

To install the DS-2CD1183G0-IUF, mount it at a strategic high point to cover the desired area. Connect it to your network via an Ethernet cable for power and data transmission. Configure the camera settings through a compatible network management interface to activate and optimize its video and audio capabilities.

Supported OS/Application/Industries

The DS-2CD1183G0-IUF is compatible with various operating systems through Hikvision’s network management software, allowing for easy integration into existing security systems. It is especially valuable in sectors requiring meticulous surveillance and audio capture, such as retail security, public safety, and corporate surveillance.

Benefits & Compatibility

  • High-Resolution Video with Audio: Offers a comprehensive security solution with both video and audio recording capabilities.
  • Enhanced Night Vision: Ensures effective surveillance in all lighting conditions.
  • Durable and Reliable: Designed to operate effectively both indoors and outdoors in various environmental conditions.

Warranty and FAQs

Includes a standard three-year warranty, ensuring long-term reliability and support. For more information on setup or troubleshooting, consult the FAQs or contact Hikvision support directly.

Packaging/Weight/Dimension

Includes the camera, mounting hardware, and an installation guide. The camera is designed for easy installation and weighs approximately 1 kg.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security system with the Hikvision DS-2CD1183G0-IUF and benefit from our efficient delivery services across the UAE.

Best Price Guarantee

We offer competitive pricing on our range of Hikvision cameras. If you find this model for less elsewhere, we will match the price to ensure you get the best value.

After Sales Support

Our commitment to customer satisfaction includes providing comprehensive after-sales support. Contact us for any assistance needed with setting up or managing your new Hikvision camera.

Request for Customer Reviews and Testimonials

Your feedback is important to us! Please share your experiences with the Hikvision DS-2CD1183G0-IUF to help us continue to improve our products and services.

Stock Availability

Contact our sales team to check the availability of this model before placing your order to ensure a smooth transaction.

Get in Touch

For more detailed information or specific inquiries about our products, our expert team is ready to assist. Contact us today to learn more about how this advanced Hikvision camera can meet your surveillance needs.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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