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NEOTECH

Hikvision DS-2CD1023G0E-I 2 MP Fixed Bullet Network Camera

Hikvision DS-2CD1023G0E-I 2 MP Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your security with the Hikvision DS-2CD1023G0E-I, featuring a 2 MP resolution for clear, detailed surveillance in any outdoor or indoor setting, enhanced with night vision and weatherproof capabilities.


Overview

The Hikvision DS-2CD1023G0E-I is a robust 2 MP fixed bullet network camera designed for versatile and reliable surveillance. Suitable for both indoor and outdoor environments, this camera is ideal for monitoring areas like entrances, parking lots, and backyards where high-quality video footage is crucial.

Product Description

This camera delivers high-resolution images thanks to its 2 MP sensor, ensuring clear and detailed footage suitable for identification purposes and general monitoring. It features powerful IR illumination, capable of providing clear night vision up to 30 meters, making it an excellent choice for around-the-clock surveillance. The DS-2CD1023G0E-I is built with an IP67 rating, making it resistant to dust and water, which ensures performance in diverse weather conditions. It also supports H.265+ compression, which optimizes storage and bandwidth use without compromising video quality.

Key Features

  • 2 MP High Resolution: Delivers sharp and clear images, capturing fine details necessary for both security and operational insights.
  • IR Night Vision: Ensures effective monitoring in low-light conditions up to 30 meters away.
  • IP67 Weatherproof: Offers robust protection against harsh weather conditions, ensuring durability and reliability in outdoor installations.
  • H.265+ Compression: Reduces storage space and bandwidth requirements, while maintaining high-quality video output.
  • Fixed Lens: Provides a stable and wide field of view for comprehensive monitoring.
  • Wide Dynamic Range (WDR): Enhances image quality under varied lighting conditions, balancing both bright and dark areas.

Product Quality and Performance

The DS-2CD1023G0E-I is designed for long-term durability and high-performance surveillance. Its weatherproof casing and advanced imaging technologies make it suitable for challenging environments, ensuring consistent operation and reliable security coverage.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Fixed lens
  • IR Range: Night vision up to 30 meters
  • Protection: IP67-rated for dust and water resistance
  • Video Compression: Supports H.265+, H.264+
  • Connectivity: Ethernet connection for stable data transmission

Purpose of Use

Ideal for businesses and residential areas needing reliable surveillance to enhance security around perimeters, parking areas, and in scenarios where high-detail video is necessary for identification and monitoring activities.

How to Use

Install the DS-2CD1023G0E-I by mounting it at a strategic location that oversees the area intended for surveillance. Connect the camera to a power source and network via an Ethernet cable. Configure the settings through a compatible network video recorder (NVR) or direct software interface to start monitoring.

Supported OS/Application/Industries

This camera is versatile for a range of applications, from residential security to commercial monitoring, capable of integrating with various operating systems and fitting into most network-based security systems.

Benefits & Compatibility

  • Effective Surveillance: High resolution and night vision capabilities ensure detailed and clear footage.
  • Durable Construction: Designed to withstand environmental challenges, suitable for both indoor and outdoor use.
  • Cost-efficient Operation: Advanced compression technology helps in reducing storage and bandwidth costs, making it an economical choice for extensive deployment.

Warranty and FAQs

Includes a standard one-year warranty, with extended options available. Comprehensive FAQs and dedicated customer support ensure users can maximize functionality and troubleshoot issues effectively.

Packaging/Weight/Dimension

  • Packaging: Includes the camera, mounting brackets, and installation guide.
  • Weight: Lightweight design facilitates easy installation.
  • Dimensions: Compact size ensures it does not intrude visually while providing optimal surveillance coverage.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security system by ordering the Hikvision DS-2CD1023G0E-I today. Efficient delivery services ensure that you can start improving your surveillance capabilities without delay.

Best Price Guarantee

We offer competitive pricing on the DS-2CD1023G0E-I. If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your security investment.

After Sales Support

Our expert team is available to assist with any operational or installation issues, ensuring your surveillance system functions optimally and meets all your security needs.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2CD1023G0E-I, please share your experience. Your feedback helps us improve our products and services and supports others in making informed decisions about their security solutions.

Get in Touch

For more information about the Hikvision DS-2CD1023G0E-I or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance requirements.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2CD1023G0E-I before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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