NEOTECH
Hikvision DS-2CD1643G2-IZ(S) 4 MP MD 2.0 Varifocal Bullet Network Camera
Hikvision DS-2CD1643G2-IZ(S) 4 MP MD 2.0 Varifocal Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore advanced monitoring with the Hikvision DS-2CD1643G2-IZ(S), a 4MP varifocal bullet camera featuring Motion Detection 2.0, ideal for capturing detailed images over expansive areas.
Overview
The Hikvision DS-2CD1643G2-IZ(S) is a 4MP bullet network camera equipped with a varifocal lens and Motion Detection 2.0 technology, designed to offer flexible and detailed surveillance in a variety of settings. Ideal for environments requiring precise optical adjustments and high-resolution imaging, such as commercial properties, public spaces, and large residential areas.
Product Description
This model from Hikvision boasts a 4-megapixel high-resolution sensor that ensures sharp, clear images, along with a motorized varifocal lens that allows for easy adjustments of the camera’s focus and zoom, providing flexibility in monitoring different areas. The integrated Motion Detection 2.0 technology enhances the camera's capability to detect and alert for any suspicious movement, reducing false alarms and improving security efficiency. With its robust design, the camera is suitable for both indoor and outdoor installations.
Key Features
- 4MP High-Resolution Imaging: Delivers sharp, detailed video footage, capturing fine details necessary for identification and analysis.
- Motorized Varifocal Lens: Ranges from 2.8 mm to 12 mm, offering flexibility to adjust the field of view as needed.
- Motion Detection 2.0: Advanced motion analytics for precise detection and minimal false alarms.
- Weatherproof Design: IP67 rating, making it durable against environmental elements.
- H.265+ Compression: Reduces bandwidth and storage requirements, while maintaining high-quality video output.
Product Quality and Performance
The DS-2CD1643G2-IZ(S) is built to perform reliably under various conditions, featuring a durable casing that withstands environmental challenges. Its advanced video processing capabilities ensure excellent footage quality under different lighting conditions, making it a reliable choice for securing sensitive areas that require vigilant monitoring and flexibility in surveillance coverage.
Specifications
- Resolution: 4 Megapixels
- Lens: Motorized varifocal, 2.8-12 mm
- IR Range: Effective night vision up to 30 meters
- Video Compression: H.265+, H.264
- Protection: IP67 weatherproof and IK10 vandal-resistant
- Network Interface: RJ45 10M/100M Ethernet interface, supports PoE
Purpose of Use
This camera is particularly effective for monitoring dynamic environments such as retail stores, office buildings, and outdoor public areas where adjustable focal lengths and robust low-light performance are necessary to cover large spaces or focus on specific points of interest.
How to Use
Install the camera at a strategic location to maximize area coverage. Connect the camera to your network via an Ethernet cable and configure settings through the Hikvision network interface. Use the motorized varifocal feature to adjust the zoom remotely based on your surveillance needs.
Supported OS/Application/Industries
Compatible with various operating systems through Hikvision’s management software, this camera is versatile for integration into existing security systems and is beneficial for industries requiring extensive monitoring capabilities, such as transportation, city surveillance, and commercial sectors.
Benefits & Compatibility
- Flexible Surveillance Coverage: Adjustable lens and lighting for precise area monitoring.
- Efficient Operation: Advanced compression technology for reduced network and storage load.
- Durable and Reliable: Engineered to operate reliably in diverse outdoor environments.
Warranty and FAQs
Includes a standard three-year warranty, providing long-term reliability and support. For additional support and detailed setup instructions, access our FAQs or contact Hikvision support directly.
Packaging/Weight/Dimension
Package includes the camera, mounting hardware, and installation guide. The camera is designed for easy installation and weighs approximately 1.2 kg, facilitating straightforward placement and setup.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system with the Hikvision DS-2CD1643G2-IZ(S) and take advantage of our efficient delivery services across the UAE.
Best Price Guarantee
We offer competitive pricing on our range of Hikvision cameras. If you find this model at a lower price elsewhere, we will match it to ensure you get the best value for your investment.
After Sales Support
Our commitment to customer satisfaction includes providing expert after-sales support. Contact us for any questions or help needed with your new Hikvision camera.
Request for Customer Reviews and Testimonials
Your feedback is important to us! Please share your experiences with the Hikvision DS-2CD1643G2-IZ(S) to help us improve our services and assist other customers.
Stock Availability
Check with our sales team for current stock levels to ensure timely delivery of your camera.
Get in Touch
For more detailed information or specific inquiries about our products, our expert team is ready to assist. Contact us today to learn more about how this advanced Hikvision camera can meet your surveillance needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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