NEOTECH
Hikvision DS-2CD1363G2-LIU(F) 6 MP Smart Hybrid Light Fixed Turret Network Camera
Hikvision DS-2CD1363G2-LIU(F) 6 MP Smart Hybrid Light Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock superior surveillance with the Hikvision DS-2CD1363G2-LIU(F), featuring 6 MP resolution and Smart Hybrid Light technology for unparalleled clarity and color accuracy in any lighting condition.
Overview
The Hikvision DS-2CD1363G2-LIU(F) is an advanced 6 MP turret network camera that combines high-resolution imaging with Smart Hybrid Light technology to deliver exceptional video quality in various lighting environments. This camera is ideal for securing areas where detailed image capture is crucial, such as retail environments, parking lots, and residential areas.
Product Description
This camera is equipped with a 6 MP sensor that provides high-definition clarity, ensuring detailed and sharp images that are essential for identification and monitoring purposes. The Smart Hybrid Light feature intelligently adjusts lighting based on environmental conditions to ensure optimal illumination and consistent performance day and night. The DS-2CD1363G2-LIU(F) also comes with an IP67 rating, ensuring it is resistant to dust and water, making it suitable for outdoor installations. Additionally, it supports H.265+ compression, which helps to reduce bandwidth and storage requirements without compromising video quality.
Key Features
- 6 MP High Resolution: Captures detailed images for precise surveillance needs.
- Smart Hybrid Light Technology: Ensures effective lighting, enhancing video quality in low-light conditions.
- IP67 Weatherproof: Durable design that withstands adverse weather conditions.
- H.265+ Compression: Maximizes storage efficiency and reduces bandwidth usage.
- Wide Dynamic Range (WDR): Balances lighting in scenes with high contrast to deliver clear images.
- Secure Data Transmission: Features advanced encryption and security protocols to protect data integrity.
Product Quality and Performance
The DS-2CD1363G2-LIU(F) is engineered for durability and performance, providing reliable surveillance in diverse environments. Its ability to adapt to varying light conditions with Smart Hybrid Light technology makes it an excellent choice for areas requiring continuous and clear surveillance, ensuring no detail is missed.
Specifications
- Resolution: 6 Megapixels
- Lens: Fixed lens
- IR Range: Enhanced night vision with adaptive lighting
- Protection: IP67-rated for water and dust resistance
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- Connectivity: Ethernet connection for reliable and secure data transmission
Purpose of Use
Ideal for deployment in high-traffic areas where maintaining high-resolution video and accurate color representation is essential, such as commercial districts, parking facilities, and extensive residential complexes.
How to Use
Install the DS-2CD1363G2-LIU(F) by mounting it at a strategic location to cover the area of interest effectively. Connect the camera to a power source and a network via an Ethernet cable, configure settings through a network video recorder (NVR) or surveillance software, and begin monitoring with enhanced visibility and clarity.
Supported OS/Application/Industries
This camera is versatile enough for a range of applications, particularly in sectors that require robust surveillance capabilities, including retail, industrial, and public safety.
Benefits & Compatibility
- Enhanced Night Vision: Provides clear, color-accurate video even in low light.
- Energy Efficient: Utilizes lighting technology to improve energy usage without sacrificing performance.
- Robust and Reliable: Built to perform consistently in challenging environmental conditions.
Warranty and FAQs
Includes a standard one-year warranty, with options for extended coverage. Detailed FAQs and a dedicated support team are available to assist with installation, configuration, and maintenance.
Packaging/Weight/Dimension
- Packaging: Includes the camera, mounting hardware, and installation instructions.
- Weight: Light enough for easy installation but durable enough for secure mounting.
- Dimensions: Compact design allows for discreet installation without compromising surveillance effectiveness.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system by purchasing the Hikvision DS-2CD1363G2-LIU(F) today. Our efficient delivery ensures quick deployment, allowing you to benefit from advanced surveillance capabilities without delay.
Best Price Guarantee
We offer competitive pricing on the DS-2CD1363G2-LIU(F). If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your security investment.
After Sales Support
Our experienced team is available to assist with any operational or installation challenges, ensuring your surveillance system operates optimally and meets all your security needs.
Request for Customer Reviews and Testimonials
If you're using the Hikvision DS-2CD1363G2-LIU(F), please share your experience. Your feedback helps us improve our products and services and supports others in making informed decisions about their security solutions.
Get in Touch
For more information about the Hikvision DS-2CD1363G2-LIU(F) or other security solutions, please contact our team of experts. We provide personalized advice and effective solutions tailored to meet the unique challenges of your surveillance needs.
Stock Availability
Please check with our sales team for the availability of the Hikvision DS-2CD1363G2-LIU(F) before placing your order to ensure timely delivery.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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