NEOTECH
Hikvision DS-2CD1363G2-LIUF/SL 6 MP Smart Hybrid Light Fixed Turret Network Camera
Hikvision DS-2CD1363G2-LIUF/SL 6 MP Smart Hybrid Light Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unparalleled surveillance with the Hikvision DS-2CD1363G2-LIUF/SL, a 6 MP turret camera equipped with Smart Hybrid Light for exceptional clarity and color accuracy in any lighting environment.
Overview
The Hikvision DS-2CD1363G2-LIUF/SL is a state-of-the-art 6 MP turret network camera designed to deliver superior video quality under varying lighting conditions. Featuring Smart Hybrid Light technology, this camera adjusts its lighting based on environmental factors, ensuring optimal visibility and detailed, color-accurate images around the clock.
Product Description
This advanced camera boasts a 6 MP resolution that captures high-definition images, allowing for greater detail and wider coverage. The Smart Hybrid Light system intelligently enhances lighting conditions, making it ideal for both day and night surveillance. With an IP67 rating, the DS-2CD1363G2-LIUF/SL is built to withstand harsh outdoor elements, ensuring reliable performance in any weather. The camera also supports H.265+ compression, which helps to reduce bandwidth and storage needs while maintaining high-quality video. Its robust design includes vandal resistance, which protects it against tampering and physical attacks.
Key Features
- 6 MP High Resolution: Provides crisp, detailed images for precise monitoring.
- Smart Hybrid Light Technology: Adjusts illumination to maintain clear visibility and color accuracy in low-light conditions.
- IP67 Weatherproof and Vandal Resistant: Offers durability and resilience for outdoor and high-risk environments.
- H.265+ Compression: Minimizes file sizes and conserves bandwidth, enhancing storage efficiency.
- Wide Dynamic Range (WDR): Ensures balanced exposure in scenes with high contrast lighting.
Product Quality and Performance
The DS-2CD1363G2-LIUF/SL is engineered for performance and durability, offering consistent, high-quality surveillance capabilities. It is particularly effective in environments where lighting conditions change frequently, making it an excellent choice for areas requiring robust, reliable security solutions.
Specifications
- Resolution: 6 Megapixels
- Lens: Fixed lens
- IR Range: Enhanced night vision capabilities with smart adaptive lighting
- Protection: IP67-rated for water and dust resistance, IK10 vandal resistance
- Video Compression: Supports H.265+, H.264+
- Connectivity: Ethernet connection for stable and secure data transmission
Purpose of Use
Ideal for high-security areas such as commercial properties, government buildings, and critical infrastructure, where detailed surveillance is necessary to capture and analyze every aspect of the environment, regardless of the time of day or lighting conditions.
How to Use
Mount the DS-2CD1363G2-LIUF/SL at a strategic vantage point to maximize area coverage. Connect it to a power source and network via an Ethernet cable. Configure the camera through a network video recorder (NVR) or compatible surveillance software to take full advantage of its features, such as motion detection and event-triggered recording.
Supported OS/Application/Industries
This camera is suitable for various applications, including urban surveillance, traffic monitoring, and public safety, where maintaining high-resolution video footage is critical for effective security management.
Benefits & Compatibility
- Enhanced Night Vision: Provides clear, full-color video footage in low-light conditions.
- Energy Efficient: Utilizes advanced lighting technology to optimize power use without compromising surveillance effectiveness.
- Adaptable and Secure: Easily integrates with existing security systems while offering additional protection against physical damage.
Warranty and FAQs
Comes with a standard one-year warranty, extendable upon request. Detailed FAQs and customer support are available to help resolve any installation or operational issues.
Packaging/Weight/Dimension
- Packaging: Includes the camera, mounting bracket, and user manual.
- Weight: Designed for straightforward installation with a robust construction.
- Dimensions: Compact design allows for discrete installation without compromising surveillance capabilities.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your security setup by purchasing the Hikvision DS-2CD1363G2-LIUF/SL today. Benefit from our efficient delivery service, ensuring quick and reliable setup.
Best Price Guarantee
We offer competitive pricing on the DS-2CD1363G2-LIUF/SL. Find a lower price elsewhere, and we'll match it to ensure you get the best deal.
After Sales Support
Our dedicated support team is available to assist with any operational or installation challenges, ensuring your surveillance system functions optimally and meets all your security requirements.
Request for Customer Reviews and Testimonials
If you're using the Hikvision DS-2CD1363G2-LIUF/SL, please share your experience. Your insights help us to continually improve our products and services, aiding others in making informed decisions about their security setups.
Get in Touch
For more information about the Hikvision DS-2CD1363G2-LIUF/SL or other security solutions, contact our team of experts. We offer personalized advice and effective solutions tailored to meet the unique challenges of your surveillance needs.
Stock Availability
Please check with our sales team for the availability of the Hikvision DS-2CD1363G2-LIUF/SL before placing your order to ensure timely delivery.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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