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NEOTECH

Hikvision DS-2CD1383G2-LIU(F) 8 MP Smart Hybrid Light Fixed Turret Network Camera

Hikvision DS-2CD1383G2-LIU(F) 8 MP Smart Hybrid Light Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your security capabilities with the Hikvision DS-2CD1383G2-LIU(F), an 8 MP turret camera featuring Smart Hybrid Light for exceptional clarity and detail in all lighting conditions.


Overview

The Hikvision DS-2CD1383G2-LIU(F) is an advanced 8 MP turret network camera that incorporates Smart Hybrid Light technology to provide high-resolution, detailed imaging under a variety of lighting conditions. This camera is ideal for areas requiring detailed surveillance, such as large commercial spaces, parking lots, and public areas.

Product Description

This camera is equipped with an 8 MP sensor, offering superior image quality that captures even the smallest details. The Smart Hybrid Light technology adjusts the lighting dynamically, ensuring clear and consistent video quality both day and night. The DS-2CD1383G2-LIU(F) features an IP67 rating for dust and water resistance, making it suitable for outdoor installations. It also supports H.265+ compression, which significantly reduces bandwidth and storage requirements while maintaining high-quality video. This model is designed for easy installation and long-term reliability in diverse environmental conditions.

Key Features

  • 8 MP High Resolution: Delivers ultra-high-definition images for detailed surveillance coverage.
  • Smart Hybrid Light Technology: Ensures optimal illumination for excellent video quality in varying lighting conditions.
  • IP67 Weatherproof: Provides robust protection against environmental elements.
  • H.265+ Compression: Enhances storage and bandwidth efficiency.
  • Wide Dynamic Range (WDR): Offers clear imaging even in complex light scenarios.
  • Vandal Resistant Design: Protects against physical tampering and impact.

Product Quality and Performance

The DS-2CD1383G2-LIU(F) is built to provide reliable, high-quality surveillance functionality. Its ability to adapt to different lighting conditions with Smart Hybrid Light technology makes it highly effective for securing areas where lighting conditions are challenging and can change rapidly.

Specifications

  • Resolution: 8 Megapixels
  • Lens: Fixed lens
  • IR Range: Enhanced night vision capabilities with smart adaptive lighting
  • Protection: IP67-rated for maximum environmental resistance, IK10 vandal resistance
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • Connectivity: Ethernet connection for secure and stable data transmission

Purpose of Use

Ideal for securing large outdoor and indoor spaces where high-resolution images are essential for monitoring and recording activities, such as in high traffic commercial areas, critical infrastructures, and expansive public venues.

How to Use

Mount the DS-2CD1383G2-LIU(F) in a strategic position to maximize area coverage. Ensure it is connected to a power source and network via an Ethernet cable. Configure through a network video recorder (NVR) or IP surveillance software to take full advantage of its advanced features such as motion detection, line crossing detection, and intrusion detection.

Supported OS/Application/Industries

This camera is suitable for a wide range of applications and can be integrated into various security systems across multiple industries, including retail, transportation, education, and government sectors.

Benefits & Compatibility

  • Detailed Coverage: Provides comprehensive surveillance with high-resolution imaging.
  • Adaptive Lighting: Maintains clear visuals under diverse lighting conditions.
  • Durable and Secure: Ensures continuous operation with robust build quality.

Warranty and FAQs

Comes with a standard one-year warranty, with extended warranties available. Comprehensive FAQs and customer support are accessible to help with setup, maintenance, and troubleshooting.

Packaging/Weight/Dimension

  • Packaging: Includes the camera, mounting brackets, and necessary hardware for installation.
  • Weight: Designed to be sturdy yet easy to mount.
  • Dimensions: Compact design facilitates discreet installation while offering broad coverage.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security system by purchasing the Hikvision DS-2CD1383G2-LIU(F) today. Our fast and reliable delivery service ensures you can quickly improve your surveillance capabilities.

Best Price Guarantee

We offer competitive pricing on the DS-2CD1383G2-LIU(F). If you find a lower price elsewhere, we'll match it to ensure you receive the best value for your investment.

After Sales Support

Our expert team is ready to assist with any operational or installation challenges, ensuring your surveillance system operates optimally and meets all your security requirements.

Request for Customer Reviews and Testimonials

If you're using the Hikvision DS-2CD1383G2-LIU(F), please share your experience. Your feedback is invaluable in helping us to enhance our products and services and supports others in making informed decisions about their security setups.

Get in Touch

For more information about the Hikvision DS-2CD1383G2-LIU(F) or other security solutions, contact our team of experts. We offer personalized advice and effective solutions tailored to meet the unique challenges of your surveillance needs.

Stock Availability

Please check with our sales team for the availability of the Hikvision DS-2CD1383G2-LIU(F) before placing your order to ensure timely delivery.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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