Skip to product information
1 of 3

NEOTECH

Hikvision DS-2DE2C400IWG/W 4MP Outdoor IR WIFI PT Cam

Hikvision DS-2DE2C400IWG/W 4MP Outdoor IR WIFI PT Cam

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Step up your security with the Hikvision DS-2DE2C400IWG/W, a 4MP Outdoor IR WIFI PT Camera that delivers crisp, clear surveillance footage. Ideal for monitoring wide areas with its advanced pan-tilt capabilities.

Overview:

The Hikvision DS-2DE2C400IWG/W is a robust 4MP Outdoor IR WIFI PT Camera designed to offer superior video surveillance with easy connectivity and broad coverage. This camera features WIFI integration and infrared capabilities, making it perfect for detailed outdoor monitoring day and night.

Product Description:

Enhance your security setup with the Hikvision DS-2DE2C400IWG/W, a high-performance 4MP outdoor camera equipped with WIFI and pan-tilt functions. This camera offers exceptional clarity and broad area coverage, thanks to its 4MP resolution and infrared night vision. Its WIFI capability allows for flexible installation and remote monitoring from any location, making it an excellent choice for expansive outdoor areas like parking lots, gardens, and public spaces.

Key Features:

  • 4MP High-Resolution: Ensures detailed and sharp images, capturing every aspect of the monitored areas.
  • IR Night Vision: Provides clear footage up to 30 meters, even in total darkness.
  • WIFI Connectivity: Facilitates easy setup and remote access without the need for extensive wiring.
  • Pan and Tilt Functionality: Offers wide-area coverage and the ability to focus on specific events or activities.
  • Weatherproof Design: Rated IP66, making it suitable for all weather conditions.

Performance, Quality, Durability, and Reliability:

The DS-2DE2C400IWG/W is built to endure the toughest weather conditions while providing reliable and high-quality video surveillance. Its durable construction ensures long-lasting performance, and its advanced imaging technology delivers consistently clear footage.

Specifications:

  • Resolution: 4 Megapixels
  • Night Vision: Effective up to 30 meters with IR illumination
  • Connectivity: Supports WIFI for wireless networking
  • Pan/Tilt: Extensive pan and tilt capabilities for comprehensive monitoring
  • Protection: IP66 weatherproof rating suitable for outdoor use

Purpose of Use:

This camera is particularly effective for monitoring large outdoor areas where high-definition coverage is necessary to secure and oversee activities. It is ideal for locations such as commercial complexes, residential communities, and public parks.

Supported OS/Application/Industries:

The DS-2DE2C400IWG/W is versatile enough for a variety of operating systems and is commonly used in sectors that require robust outdoor surveillance solutions, such as retail security, property management, and municipal safety.

Benefits & Compatibility:

  • Remote Monitoring: WIFI connectivity allows for easy remote access and control.
  • Comprehensive Coverage: Pan and tilt functions enable the camera to monitor every angle of the area.
  • Easy Installation: Wireless capability reduces installation complexity and costs.

Warranty and FAQs:

This product includes a standard three-year warranty, reflecting Hikvision's commitment to quality. Comprehensive FAQs are available online to assist with setup, usage, and troubleshooting.

Packaging/Weight/Dimension:

Packaged with all necessary components for installation, including mounting brackets and instructions, ensuring you can get your surveillance system up and running quickly.

Stock Availability:

Before placing your order for the Hikvision DS-2DE2C400IWG/W, please contact our sales team to confirm stock availability. Products are typically ready for dispatch within 10-15 working days after order confirmation.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2DE2C400IWG/W today and take advantage of our efficient delivery services across the UAE. Start securing your property effectively with this advanced surveillance camera.

Best Price Guarantee:

We are committed to providing the best prices on our products. If you find a lower price for the same camera elsewhere, we will match it to ensure you get the best possible value.

After Sales Support:

Our dedicated support team is available to help with any post-purchase inquiries or technical issues, ensuring you get the most out of your new Hikvision camera.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Hikvision DS-2DE2C400IWG/W to help others make informed decisions about their security solutions.

Get in Touch:

For more details on the Hikvision DS-2DE2C400IWG/W or any other inquiries, please contact us. Our experts are ready to assist you with professional advice and support.

Disclaimer:

All information provided is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Verify all details, including prices and product availability, with our sales team prior to making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4