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NEOTECH

Hikvision DS-2DE2C400MWG/W 4MP Hybrid-light WIFI PT Outdoor Cam

Hikvision DS-2DE2C400MWG/W 4MP Hybrid-light WIFI PT Outdoor Cam

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your outdoor security with the Hikvision DS-2DE2C400MWG/W, a 4MP PT camera featuring hybrid-light technology and WIFI connectivity for superior surveillance in any lighting condition.

Overview:

The Hikvision DS-2DE2C400MWG/W is a high-performance 4MP Hybrid-Light WIFI PT Outdoor Camera designed to offer crisp, clear surveillance with the flexibility of wireless connectivity. This camera combines powerful imaging technology and hybrid lighting to ensure optimal visibility day and night, making it ideal for monitoring wide areas such as parking lots, gardens, and public spaces.

Product Description:

Upgrade your security system with the Hikvision DS-2DE2C400MWG/W. This outdoor camera delivers 4MP high-resolution video, providing detailed and sharp images. Equipped with hybrid-light technology, it adjusts to varying light conditions, ensuring consistent image quality through both IR and white light illumination. The pan-tilt functionality enhances coverage, while WIFI connectivity allows for straightforward installation without extensive cabling.

Key Features:

  • 4MP High-Resolution: Captures detailed images for better surveillance and identification.
  • Hybrid Lighting Technology: Combines IR and white light for clear images in low-light conditions.
  • WIFI Connectivity: Offers flexible installation options and remote monitoring capabilities.
  • Pan and Tilt Functionality: Provides comprehensive area coverage, reducing blind spots.
  • Weatherproof Design: IP66-rated, ensuring durability against harsh weather conditions.

Performance, Quality, Durability, and Reliability:

The DS-2DE2C400MWG/W is built to withstand adverse weather, featuring a robust weatherproof design that guarantees long-lasting performance in various outdoor settings. Its advanced imaging and lighting technologies ensure high-quality surveillance that you can rely on.

Specifications:

  • Resolution: 4 Megapixels
  • Lighting: Hybrid (IR and white light) illumination system
  • Connectivity: WIFI-enabled for easy setup and remote access
  • Pan/Tilt: Wide range of motion for maximum visibility
  • Protection Level: IP66 weatherproof casing

Purpose of Use:

This camera is perfect for users needing high-quality outdoor surveillance that can adapt to different lighting conditions. It's particularly useful for property owners looking to secure large areas without the hassle of running extensive network cables, thanks to its WIFI capability.

Supported OS/Application/Industries:

The DS-2DE2C400MWG/W is versatile for various applications, from residential to commercial settings, where reliable outdoor surveillance is crucial. It integrates easily with most existing security systems and is supported by various operating systems.

Benefits & Compatibility:

  • Versatile Monitoring: Enhanced pan and tilt capabilities allow for dynamic monitoring of large outdoor areas.
  • Low-Light Performance: Hybrid lighting ensures the camera performs well in environments with poor lighting.
  • Wireless Installation: WIFI connectivity facilitates easy setup and minimizes installation costs.

Warranty and FAQs:

The camera comes with a standard three-year warranty, providing peace of mind regarding its quality and durability. A comprehensive FAQ section is available to help with setup, usage, and troubleshooting.

Packaging/Weight/Dimension:

Includes all necessary mounting hardware for easy installation, and the compact design ensures it does not intrude aesthetically into outdoor spaces.

Stock Availability:

Please contact our sales team to verify the availability of the Hikvision DS-2DE2C400MWG/W before placing your order. Generally, products are available for dispatch within 10-15 working days after order confirmation.

Shop Today & Receive Your Delivery Across the UAE!

Order your Hikvision DS-2DE2C400MWG/W today and take advantage of our efficient delivery services across the UAE. Enhance your property's security with advanced, reliable surveillance technology.

Best Price Guarantee:

We offer competitive pricing on our surveillance products. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your investment.

After Sales Support:

Our dedicated support team is available to assist with any post-purchase inquiries or technical issues, ensuring you maximize the benefits of your new Hikvision camera.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Hikvision DS-2DE2C400MWG/W to help others make informed decisions about their security needs.

Get in Touch:

For more information on the Hikvision DS-2DE2C400MWG/W or any other inquiries, please contact us. Our team of experts is ready to provide you with professional advice and support.

Disclaimer:

All information provided is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Verify all details, including prices and product availability, with our sales team prior to making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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