NEOTECH
Hikvision DS-2DE2C400IWG-K/4G/C09S20 4MP Pro Solar-powered Security PT Camera Setup
Hikvision DS-2DE2C400IWG-K/4G/C09S20 4MP Pro Solar-powered Security PT Camera Setup
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Deploy the Hikvision DS-2DE2C400IWG-K/4G/C09S20 for advanced surveillance. This 4MP solar-powered PT camera with 4G connectivity delivers high-quality, eco-friendly security monitoring in remote locations.
Overview:
The Hikvision DS-2DE2C400IWG-K/4G/C09S20 is a state-of-the-art 4MP solar-powered security camera equipped with PT (pan-tilt) functionality and 4G wireless connectivity, making it ideal for monitoring remote and difficult-to-reach locations. This camera leverages renewable energy to offer continuous, high-quality video surveillance without the need for traditional power sources.
Product Description:
Enhance your security infrastructure with the DS-2DE2C400IWG-K/4G/C09S20 from Hikvision, designed to operate in areas lacking conventional power and networking infrastructure. This camera features a 4MP resolution for clear, detailed images and a solar panel that ensures reliable operation through sustainable energy. The inclusion of 4G LTE connectivity allows for real-time video transmission and remote management, making it perfect for vast, remote areas like agricultural lands, border regions, and natural reserves.
Key Features:
- 4MP High-Resolution: Captures detailed and sharp images, suitable for security needs where clarity is paramount.
- Solar-Powered: Utilizes clean, renewable energy for continuous operation, reducing environmental impact.
- 4G Connectivity: Enables remote access and control, providing flexibility in absence of traditional internet access.
- PT Capabilities: Pan and tilt functionality enhances the surveillance area without additional cameras.
- Weatherproof Design: Built to withstand adverse weather conditions, ensuring durability and reliability outdoors.
Performance, Quality, Durability, and Reliability:
Constructed to meet rigorous standards, the DS-2DE2C400IWG-K/4G/C09S20 is robust and reliable. It is designed to perform in diverse environmental conditions, from extreme heat to severe cold, with an IP66 rating for water and dust resistance. The solar panel and battery system are engineered for efficient energy use and prolonged service life, providing dependable security coverage.
Specifications:
- Resolution: 4 Megapixels
- Network Connectivity: 4G LTE for remote transmission and control
- Solar Panel: Integrated, with battery backup for night-time and cloudy day operation
- Pan/Tilt: Extensive movement capabilities for broad area coverage
- Protection Level: IP66, suitable for all outdoor conditions
Purpose of Use:
This camera is particularly valuable for securing remote or off-grid areas where traditional power is unavailable, including but not limited to wildlife areas, rural properties, and critical infrastructure sites. It’s also an ideal choice for eco-conscious enterprises looking to minimize their carbon footprint.
Supported OS/Application/Industries:
The DS-2DE2C400IWG-K/4G/C09S20 is compatible with various operating systems and seamlessly integrates into existing security systems. It serves multiple sectors effectively, especially those requiring robust outdoor surveillance like agriculture, forestry, and border security.
Benefits & Compatibility:
- Remote Operation: Provides effective monitoring capabilities remotely via 4G, suitable for areas without direct network access.
- Eco-Friendly Security: Solar power ensures sustainable operation and reduces operational costs.
- Comprehensive Coverage: PT functions enable dynamic monitoring of large and open areas.
Warranty and FAQs:
Includes a three-year warranty that underscores Hikvision's commitment to quality and customer satisfaction. A comprehensive FAQ section offers guidance on setup, operation, and maintenance.
Packaging/Weight/Dimension:
Ships with all necessary installation components, including solar panels, mounting hardware, and a battery unit. Packaging is designed to ensure safety and integrity during transport.
Stock Availability:
Contact our sales team to verify the availability of the Hikvision DS-2DE2C400IWG-K/4G/C09S20 before placing your order. Products are generally ready for dispatch within 10-15 working days after order confirmation.
Shop Today & Receive Your Delivery:
Order the Hikvision solar-powered PT camera today and secure your premises with advanced, sustainable technology. Benefit from our efficient delivery services and expert support.
Best Price Guarantee:
We offer competitive pricing on our surveillance products. If you find a lower price elsewhere, we will match it to ensure you receive the best possible value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or technical issues, ensuring you fully benefit from the capabilities of your new Hikvision camera.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Hikvision DS-2DE2C400IWG-K/4G/C09S20 to help other customers make informed decisions.
Get in Touch:
For more information on the Hikvision DS-2DE2C400IWG-K/4G/C09S20 or any other inquiries, please contact us. Our team of experts is ready to provide you with professional advice and support.
Disclaimer:
All information provided is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Verify all details, including prices and product availability, with our sales team prior to making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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