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NEOTECH

Hikvision DS-2CD2143G2-I(S) 4 MP AcuSense Fixed Dome Network Camera

Hikvision DS-2CD2143G2-I(S) 4 MP AcuSense Fixed Dome Network Camera

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Achieve superior surveillance with Hikvision's DS-2CD2143G2-I(S) 4MP AcuSense Dome Camera. Designed for accuracy and durability in any environment. Shop now for reliable security!


Overview:

The Hikvision DS-2CD2143G2-I(S) 4 MP AcuSense Fixed Dome Network Camera is a top-tier security solution designed to offer precise motion detection and high-definition video surveillance. Equipped with Hikvision's AcuSense technology, this camera excels in environments requiring accurate differentiation between human, vehicle, and other movements, reducing false alarms and focusing security efforts where they matter most.

Product Description:

This advanced dome camera features a 4MP resolution that ensures clear and detailed footage. The AcuSense technology integrates deep learning algorithms to enhance object detection accuracy. Ideal for both indoor and outdoor applications, the DS-2CD2143G2-I(S) is equipped with robust weatherproof capabilities, ensuring reliable performance under various weather conditions.

Key Features:

  • 4MP High-Resolution: Provides crystal-clear images for more effective surveillance.
  • AcuSense Technology: Filters out false alarms by distinguishing human and vehicle presence.
  • Weatherproof Design: IP67-rated casing ensures protection against dust and water.
  • Enhanced Night Vision: Equipped with powerful IR LEDs to ensure visibility up to 30 meters in complete darkness.
  • Efficient Storage with H.265+: Reduces bandwidth and storage needs significantly.

Product Quality and Performance:

Constructed to Hikvision’s strict standards, the DS-2CD2143G2-I(S) offers exceptional durability and reliability. Its performance in diverse environments makes it a favored choice for businesses, homeowners, and public spaces looking for dependable surveillance solutions.

Specifications:

  • Video Resolution: 4 Megapixels
  • Night Vision Range: Up to 30 meters
  • Weather Resistance: IP67 rating
  • Video Compression: H.265+, H.265, H.264+, H.264
  • Power Supply: PoE (Power over Ethernet) or 12V DC

Purpose of Use:

The camera is ideal for areas requiring stringent security measures, such as retail stores, parking lots, and residential complexes, where accurate motion detection is crucial to security operations.

How to Use:

The DS-2CD2143G2-I(S) can be mounted on walls or ceilings and easily integrated into existing security systems with its PoE capability, simplifying installation and reducing cabling requirements.

Supported OS/Application/Industries:

It is compatible with a wide range of operating systems and video management software, making it versatile for various industry applications, including retail, education, and government facilities.

Benefits & Compatibility:

  • Accurate Detection: Minimizes false alarms, allowing security personnel to respond more effectively to real threats.
  • Cost-Effective Operation: Saves on storage and bandwidth with high-efficiency video compression.
  • Flexible Installation: Easy integration with existing systems and versatile mounting options.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty with comprehensive support available through Hikvision's service channels.

Packaging/Weight/Dimension:

Packaged securely to ensure it arrives in pristine condition, detailed specifications on weight and dimensions are provided to assist with planning and installation.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security setup by ordering the Hikvision DS-2CD2143G2-I(S) today. Experience fast, reliable delivery and improve your surveillance capabilities with our cutting-edge technology.

Best Price Guarantee:

We monitor our prices to ensure you get the best deal possible. Find a lower price elsewhere, and we'll match it.

After Sales Support:

Our dedicated support team is available to help with any operational questions or issues, ensuring your surveillance system is always performing optimally.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the DS-2CD2143G2-I(S) to help others make informed decisions about their security needs.

Stock Availability:

Please contact us to confirm the availability of the Hikvision DS-2CD2143G2-I(S) before placing your order. Products are typically available within 10-15 working days after order confirmation.

Get in Touch:

For any further information or assistance, our customer service team is ready to help. Contact us today to find the right security solutions for your needs.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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