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NEOTECH

Hikvision DS-2CD2063G2-I(U) 6 MP AcuSense Fixed Bullet Network Camera

Hikvision DS-2CD2063G2-I(U) 6 MP AcuSense Fixed Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure your premises with Hikvision's 6 MP AcuSense Bullet Camera, featuring advanced detection capabilities and high-resolution imaging for comprehensive surveillance. Available now at NEOTECH.


Overview:

The Hikvision DS-2CD2063G2-I(U) is a powerful bullet network camera that combines 6 MP resolution with AcuSense technology, designed to provide high-quality video surveillance with enhanced motion detection capabilities. Ideal for locations requiring precise monitoring and reduced false alarms.

Product Description:

This camera utilizes a 6 MP sensor to deliver clear, high-resolution images, making it suitable for capturing detailed video footage. AcuSense technology enhances its capability to accurately detect human and vehicle targets, significantly reducing false alarms by focusing on real threats. The fixed lens offers a broad field of view, suitable for monitoring expansive areas efficiently.

Key Features:

  • 6 MP High-Resolution: Ensures detailed and crisp images, capturing fine details necessary for identification and forensic analysis.
  • AcuSense Technology: Smartly identifies human and vehicle events, enhancing security response and reducing false alarms.
  • Fixed Lens: Provides consistent coverage and a wide field of view, ideal for general surveillance needs.
  • H.265+ Compression: Efficiently manages data, reducing storage requirements and bandwidth usage.
  • IP67 Weatherproof: Built to withstand harsh weather conditions, ensuring durable outdoor use.
  • IK10 Vandal Resistant: Offers protection against impacts and vandalism, making it robust for public and high-risk areas.

Product Quality and Performance:

The DS-2CD2063G2-I(U) is designed to perform in challenging environments, featuring IP67 weatherproof and IK10 vandal-resistant construction. Its advanced imaging capabilities ensure reliable monitoring and security enhancements in areas such as commercial districts, parking lots, and critical infrastructure sites.

Specifications:

  • Resolution: 6 Megapixels
  • Lens: Fixed lens
  • Video Compression: H.265+/H.265/H.264+/H.264
  • Weatherproof Rating: IP67
  • Vandal Resistance: IK10

Purpose of Use:

Ideal for environments requiring high-definition surveillance and active deterrence, such as commercial areas, parking lots, and entryways. The camera's high-resolution imaging and advanced detection features make it particularly effective for perimeter defense and sensitive area monitoring.

How to Use:

Install the DS-2CD2063G2-I(U) at strategic locations needing enhanced surveillance. Configure the camera settings via a network video recorder (NVR) or surveillance system to activate specific security protocols, including targeted motion detection and event recording.

Supported OS/Application/Industries:

The camera is suitable for a broad range of applications, particularly in sectors that require robust outdoor surveillance with the flexibility to actively deter potential threats, such as logistics centers, retail environments, and public institutions.

Benefits & Compatibility:

  • Advanced Detection: Reduces false alarms and focuses on genuine security threats.
  • High-Resolution Video: Provides clear, detailed images for accurate monitoring and evidence collection.
  • Durable Design: Weatherproof and vandal-resistant features ensure long-term reliability.

Warranty and FAQs:

Comes with a standard one-year warranty covering manufacturing defects and performance issues. For more detailed FAQs, direct users to the Neotech product services page.

Packaging/Weight/Dimension:

Includes all necessary mounting hardware for a secure installation. Focus specifically on the weight and dimensions of a single unit, ensuring this information is clearly and prominently displayed to help potential customers understand the product's physical attributes and logistical considerations.

Stock Availability:

Please contact NEOTECH to confirm the availability of the Hikvision DS-2CD2066G2-I(U) before placing your order. Products can typically be available within 10-15 working days after your order confirmation.

Shop Today & Receive Your Delivery Across the UAE!

Purchase from NEOTECH and benefit from our extensive delivery coverage throughout the UAE, focusing on major cities and emirates. Highlight our commitment to reliable, timely, and secure delivery services.

Best Price Guarantee:

NEOTECH monitors the market to ensure we offer the best prices, and if you find a lower price elsewhere, we will match it. Shop with confidence knowing you’re getting the best deal available.

After Sales Support:

We prioritize our customers and are committed to delivering exceptional after-sales support to ensure complete satisfaction.

Request for Customer Reviews and Testimonials:

We kindly ask our valued customers to share brief reviews or testimonials highlighting their positive experiences. Incorporate high search volume, low competition keywords related to the product, ensuring these keywords are commercially and transactionally focused for optimal SEO performance.

Get in Touch:

For any questions or concerns regarding our products, pricing, or availability, feel free to seek expert advice. If you would like to provide feedback, our team is always here to support you.

Disclaimer:

All content provided is for informational purposes only and subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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