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NEOTECH

Hikvision DS-2CD2623G2-IZS 2 MP AcuSense Motorized Varifocal Bullet Network Camera

Hikvision DS-2CD2623G2-IZS 2 MP AcuSense Motorized Varifocal Bullet Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your security setup with the Hikvision DS-2CD2623G2-IZS, a 2MP bullet camera featuring AcuSense technology for precise motion detection and a motorized varifocal lens for customizable surveillance coverage.


Overview

The Hikvision DS-2CD2623G2-IZS is designed to provide advanced surveillance capabilities with its 2MP high-resolution imaging and AcuSense technology, which significantly enhances accuracy in detecting human and vehicle movements. This camera is ideal for environments where efficient and effective area monitoring is required, such as commercial properties, parking lots, and residential areas.

Product Description

Equipped with a 2MP sensor, the DS-2CD2623G2-IZS delivers sharp, clear video footage, making it suitable for both security monitoring and identification purposes. The AcuSense technology helps in reducing false alarms by intelligently distinguishing between human and vehicle targets and other moving objects. The motorized varifocal lens allows for dynamic adjustment of the camera’s field of view, providing flexibility in surveillance operations to focus on areas of interest or wider scenes as needed.

Key Features

  • 2MP High-Resolution Imaging: Ensures clear and detailed video footage, suitable for security and forensic needs.
  • AcuSense Technology: Smartly identifies human and vehicle events, minimizing false alarms caused by non-target movements.
  • Motorized Varifocal Lens: Offers remote adjustments of zoom and focus, allowing for tailored surveillance coverage.
  • H.265+ Compression: Maximizes storage efficiency and reduces bandwidth usage while maintaining high-quality video.
  • Wide Dynamic Range (WDR): Balances light levels in scenes with high contrast to ensure clear footage in all lighting conditions.
  • IP67 Weatherproof: Robust construction makes it suitable for outdoor use in various weather conditions.
  • Smart Event Detection: Supports advanced analytics such as line crossing, intrusion detection, and region entrance/exit monitoring.

Product Quality and Performance

The DS-2CD2623G2-IZS is built to withstand challenging outdoor environments, offering reliable performance under various conditions. Its advanced detection capabilities and high-quality imaging make it a valuable tool for maintaining security and monitoring effectiveness.

Specifications

  • Resolution: 2 Megapixels
  • Lens: Motorized varifocal lens
  • Field of View: Adjustable, ensuring comprehensive coverage of surveillance areas
  • Night Vision: Supported by IR illumination for clear night-time imaging
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • Protection Ratings: IP67 weatherproof and dust resistant
  • Operating Conditions: Designed to operate in temperatures from -30°C to 60°C (-22°F to 140°F)

Purpose of Use

This camera is particularly effective in settings requiring active surveillance with the flexibility to adjust focal lengths and angles depending on the specific security needs, such as in public spaces, around commercial buildings, or across large properties.

How to Use

Ideal for placement at key perimeter points or areas where adjusting the field of view according to specific needs or events is necessary. The camera’s varifocal and motion detection capabilities make it adaptable to a range of security scenarios.

Supported OS/Application/Industries

The camera is compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, enhancing security setups in industries requiring detailed area surveillance, such as retail, industrial, and residential sectors.

Benefits & Compatibility

The DS-2CD2623G2-IZS enhances security operations with its precision detection, flexible surveillance coverage, and robust build, making it an essential component for effective security strategies.

Warranty and FAQs

Comes with a standard three-year warranty, underscoring Hikvision's commitment to quality and customer satisfaction. Extensive FAQs and technical support are available to assist with any aspect of installation and use.

Packaging/Weight/Dimension:

  • Packaging: Securely packed to ensure it arrives in excellent condition.
  • Weight: Approximately 1200 grams
  • Dimensions: Compact and designed for easy installation in diverse environments.

Shop Today & Receive Your Delivery Across the UAE!

Secure your property with the advanced capabilities of the Hikvision DS-2CD2623G2-IZS, now available for immediate delivery across the UAE. Benefit from state-of-the-art technology designed for comprehensive surveillance and security.

Best Price Guarantee

We monitor our prices to ensure you receive the best deal. If you find this camera for less elsewhere, we will match the price, providing you with the best value for your investment.

After Sales Support

Our dedicated team is available to help with any installation, configuration, or troubleshooting to ensure your camera system functions optimally.

Request for Customer Reviews and Testimonials

We encourage users of the Hikvision DS-2CD2623G2-IZS to share their experiences to assist others in making informed decisions about their security solutions.

Get in Touch

For any inquiries or additional information about our products, our expert team is ready to provide you with the necessary assistance. Contact us today for personalized support and advice.

Stock Availability:

Please check with us regarding the availability of the Hikvision DS-2CD2623G2-IZS before placing your order. Typically, this model is available within 10-15 working days from order confirmation.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may vary. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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