NEOTECH
Hikvision DS-2CD2443G2-I 4 MP AcuSense Built-in Mic Fixed Cube Network Camera
Hikvision DS-2CD2443G2-I 4 MP AcuSense Built-in Mic Fixed Cube Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your surveillance with the Hikvision DS-2CD2443G2-I, a 4MP cube network camera featuring AcuSense technology for precise motion detection and a built-in microphone for audio monitoring.
Overview
The Hikvision DS-2CD2443G2-I is a 4 MP fixed cube network camera designed for high-quality surveillance with smart human and vehicle detection powered by AcuSense technology. Featuring a built-in microphone, this camera enhances security monitoring by capturing both video and audio, making it an ideal solution for homes, small businesses, offices, and retail stores.
Product Description
This high-performance cube camera delivers crisp and clear 4 MP video resolution, ensuring sharp image quality for detailed monitoring. AcuSense technology enhances security by reducing false alarms, distinguishing between human and vehicle movements, and ignoring irrelevant motion such as animals or environmental disturbances. Its built-in microphone provides real-time audio recording for a more comprehensive surveillance setup.
Key Features
- 4MP High-Resolution Imaging: Provides crystal-clear video footage for effective security monitoring.
- AcuSense Technology: Accurately detects human and vehicle movement, reducing false alarms.
- Built-in Microphone: Captures audio alongside video, adding an extra layer of security.
- IR Night Vision: Enables clear imaging in low-light conditions up to 30 meters.
- H.265+ Compression: Reduces storage and bandwidth usage while maintaining high-quality video.
- Wide Dynamic Range (WDR): Ensures balanced exposure in bright and dark areas.
- Compact Design: Small, lightweight, and easy to install in homes, offices, or small commercial spaces.
- Wi-Fi Connectivity (Optional Model): Supports wireless installation for added flexibility.
Product Quality and Performance
Built for long-lasting performance, the DS-2CD2443G2-I ensures high-resolution video capture with smart detection features, making it an essential tool for areas that require accurate surveillance. The compact design allows for flexible placement without compromising on security.
Specifications
- Resolution: 4 Megapixels
- Lens: Fixed lens
- Audio: Built-in microphone for real-time audio recording
- Night Vision: IR illumination up to 30 meters for clear low-light surveillance
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- Protection Ratings: Suitable for indoor environments
- Operating Conditions: Functions effectively in temperatures from -10°C to 40°C (14°F to 104°F)
Purpose of Use
The DS-2CD2443G2-I is ideal for small businesses, homes, offices, and retail spaces that require reliable and intelligent surveillance. The built-in microphone makes it perfect for monitoring interactions, entrances, and critical areas.
How to Use
Install the camera in strategic locations such as entry points, hallways, or office corners for optimal coverage. The built-in microphone ensures effective monitoring of both visual and audio data.
Supported OS/Application/Industries
Compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, making it ideal for home security, small businesses, and professional monitoring environments.
Benefits & Compatibility
This camera enhances security systems by providing both video and audio surveillance, improving monitoring accuracy and reducing false alarms with smart detection features.
Warranty and FAQs
Comes with a standard three-year warranty, demonstrating Hikvision’s commitment to quality. Extensive FAQs and technical support are available to assist with installation and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure safe transport.
- Weight: Approximately 400 grams
- Dimensions: Compact and designed for easy placement.
Shop Today & Receive Your Delivery Across the UAE!
Secure your property with the Hikvision DS-2CD2443G2-I, now available for fast delivery across the UAE. Experience cutting-edge surveillance technology designed for modern security needs.
Best Price Guarantee
We ensure competitive pricing on all our products. If you find a lower price elsewhere, we will match it to give you the best value.
After Sales Support
Our expert support team is ready to assist with installation, setup, and troubleshooting to ensure your security system operates efficiently.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the Hikvision DS-2CD2443G2-I to help others make informed security decisions.
Get in Touch
For any inquiries or additional information, our expert team is available to provide support. Contact us today for assistance.
Stock Availability:
Please check with us regarding the availability of the Hikvision DS-2CD2443G2-I before placing your order. Typically, this model is available within 10-15 working days from order confirmation.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may vary. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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