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NEOTECH

Hikvision DS-2CD2787G2H-LIPTRZS2U/SL 8 MP Smart Hybrid Light with ColorVu Motorized PTRZ Varifocal Dome Network Camera

Hikvision DS-2CD2787G2H-LIPTRZS2U/SL 8 MP Smart Hybrid Light with ColorVu Motorized PTRZ Varifocal Dome Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Deploy advanced surveillance with the Hikvision DS-2CD2787G2H-LIPTRZS2U/SL, an 8MP dome camera featuring motorized pan, tilt, roll, zoom (PTRZ), Smart Hybrid Light, and ColorVu technology for exceptional clarity and color accuracy in all lighting conditions.


Overview

The Hikvision DS-2CD2787G2H-LIPTRZS2U/SL is an elite 8 MP dome network camera designed to deliver top-tier surveillance functionality with comprehensive coverage capabilities, thanks to its motorized PTRZ varifocal features combined with Smart Hybrid Light and ColorVu technologies. This camera is perfect for demanding security environments where dynamic control over video framing and superior night vision are required, such as urban surveillance, large commercial complexes, and secure facilities.

Product Description

This camera integrates a high-resolution 8 MP sensor that captures ultra-clear video footage, providing detailed imagery necessary for effective monitoring and incident response. The motorized PTRZ capabilities allow for remote adjustments of pan, tilt, roll, and zoom, enabling security personnel to precisely target areas of interest within a wide surveillance field without physical intervention. Smart Hybrid Light technology enhances visibility under varying light conditions by intelligently switching between LED and infrared lighting, while ColorVu technology ensures vivid, color-accurate video around the clock.

Key Features

  • 8 MP High-Resolution Imaging: Delivers high-definition video for detailed and expansive surveillance coverage.
  • Motorized PTRZ Capabilities: Allows for remote adjustments of the camera's viewing angle and focus, providing flexible surveillance options.
  • ColorVu Technology: Ensures outstanding video performance in low-light environments, capturing bright, color-rich images.
  • Smart Hybrid Light Technology: Optimizes lighting based on environmental conditions, ensuring consistent image quality day or night.
  • Strobe Light and Audible Warning: Serve as proactive deterrents to enhance security measures.
  • H.265+ Compression: Reduces file sizes and conserves bandwidth while maintaining premium video quality.
  • IP67 Weatherproof and IK10 Vandal-Proof: Built to endure adverse weather and resist physical tampering.
  • Advanced Security Features: Includes motion detection, line crossing detection, and intrusion detection for enhanced security.

Product Quality and Performance

Constructed to operate reliably under various environmental and operational challenges, the DS-2CD2787G2H-LIPTRZS2U/SL is engineered for longevity and high-performance output, making it suitable for high-security applications where precision and reliability are paramount.

Specifications

  • Resolution: 8 Megapixels (4K)
  • Lens: Motorized varifocal lens with PTRZ control
  • Field of View: Flexible and adjustable to cover extensive areas
  • Night Vision: Enhanced with Smart Hybrid Light and ColorVu for superior night-time visibility
  • Video Compression: Supports H.265+, H.265, H.264+, H.264
  • IP and Vandal Resistance: IP67 weatherproof and IK10 vandal-proof
  • Operating Conditions: -30°C to 60°C (-22°F to 140°F)

Purpose of Use

Ideal for security installations requiring dynamic control over surveillance angles and zoom, such as city surveillance, critical infrastructure, and high traffic commercial areas, where high-resolution and color accuracy are necessary for effective monitoring.

How to Use

Suitable for mounting in central locations where its PTRZ capabilities can be fully utilized to monitor large areas or focus on specific events or incidents without requiring multiple fixed cameras.

Supported OS/Application/Industries

Fully compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, this camera is versatile enough to enhance security systems in a wide range of applications, from public safety to high-end retail environments.

Benefits & Compatibility

The DS-2CD2787G2H-LIPTRZS2U/SL enhances security operations with its advanced imaging capabilities, flexible viewing options, and reliable performance, making it a vital tool for comprehensive surveillance strategies.

Warranty and FAQs

Comes with a standard three-year warranty, highlighting Hikvision's commitment to quality and customer satisfaction. Extensive FAQs and technical support are available to assist with installation and operational inquiries.

Packaging/Weight/Dimension:

  • Packaging: Securely packed to ensure it arrives in perfect condition.
  • Weight: Approximately 1500 grams
  • Dimensions: Designed for easy installation and durable performance.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your surveillance capabilities with the Hikvision DS-2CD2787G2H-LIPTRZS2U/SL, available for immediate delivery across the UAE. Secure your property with advanced technology and comprehensive coverage.

Best Price Guarantee

We ensure you receive the best pricing on our products. If you find this camera for less elsewhere, we will match the price, providing you with the best value for your investment.

After Sales Support

Our expert team is ready to assist with any installation, configuration, or troubleshooting to ensure your camera system operates at its peak.

Request for Customer Reviews and Testimonials

We encourage users of the Hikvision DS-2CD2787G2H-LIPTRZS2U/SL to share their experiences to help others make informed decisions about their security solutions.

Get in Touch

For any inquiries or additional information about our products, our expert team is ready to assist you. Contact us today for personalized support and advice.

Stock Availability:

Please check with us regarding the availability of the Hikvision DS-2CD2787G2H-LIPTRZS2U/SL before placing your order. Typically, this model is available within 10-15 working days from order confirmation.

Disclaimer

All information provided is for reference purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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