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NEOTECH

Hikvision DS-2CD2H86G2-IZS 4K Acusense Motorized Varifocal Turret Network Camera

Hikvision DS-2CD2H86G2-IZS 4K Acusense Motorized Varifocal Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your security with Hikvision's 4K AcuSense Varifocal Turret Camera, featuring motorized zoom for dynamic viewing angles and AcuSense technology for precise detection in complex environments.


Overview:

The Hikvision DS-2CD2H86G2-IZS is an advanced turret network camera equipped with 4K ultra-high-definition resolution and AcuSense technology. This camera features a motorized varifocal lens, allowing for versatile area coverage and precise zoom capabilities, making it ideal for detailed surveillance in both residential and commercial spaces.

Product Description:

This camera leverages 4K resolution to capture highly detailed images, providing superior video clarity and enhanced surveillance capabilities. The motorized varifocal lens offers flexible viewing angles and zoom options, adapting to different surveillance needs. AcuSense technology enhances detection accuracy by focusing on human and vehicle targets, reducing false alarms caused by non-threatening movements. The camera is also equipped with smart features like line crossing detection, intrusion detection, and region entrance/exit monitoring, which can be customized to meet specific security requirements.

Key Features:

  • 4K High Resolution: Delivers crystal-clear images, capturing even the smallest details for comprehensive surveillance.
  • Motorized Varifocal Lens: Provides adjustable focal lengths from 2.8 mm to 12 mm, allowing for precise area coverage and focus.
  • AcuSense Technology: Minimizes false alarms by intelligently distinguishing between human and vehicle movements and other disturbances.
  • H.265+ Compression: Reduces storage and bandwidth usage while maintaining high-quality video output.
  • IP67 Weatherproof: Ensures durable performance under adverse weather conditions, suitable for both indoor and outdoor installations.
  • IR Night Vision: Offers effective night vision up to 30 meters, ensuring round-the-clock security.

Product Quality and Performance:

The DS-2CD2H86G2-IZS is built to provide reliable, high-quality surveillance. Its robust construction and advanced imaging capabilities make it an excellent choice for areas requiring high-definition video and detailed monitoring.

Specifications:

  • Image Sensor: 1/1.8" Progressive Scan CMOS
  • Maximum Resolution: 3840 × 2160 (8MP)
  • Lens: Motorized varifocal, 2.8 mm to 12 mm
  • Video Compression: H.265+, H.265, H.264+, H.264
  • IR Range: Up to 30 meters
  • Protection Ratings: IP67 (weatherproof), IK10 (vandal-proof)

Purpose of Use:

Ideal for use in a variety of settings requiring flexible and high-resolution video surveillance, such as commercial properties, parking lots, and large public areas. The camera’s 4K resolution and varifocal capabilities are particularly useful for areas where detailed imagery is crucial for security.

How to Use:

Install the camera to oversee large areas or specific points of interest where high-resolution imaging and variable zoom are required. Configure the camera settings through a network interface to utilize AcuSense technology effectively and tailor the surveillance to specific security needs.

Supported OS/Application/Industries:

This camera can be seamlessly integrated into existing Hikvision security systems and is particularly beneficial in sectors requiring advanced surveillance solutions, including retail, education, and critical infrastructure.

Benefits & Compatibility:

Offers superior imaging with 4K resolution and motorized zoom features, enhancing the effectiveness of surveillance systems. Compatible with various network video recorders and security management systems, it allows for easy integration and effective operation.

Warranty and FAQs:

Comes with a standard one-year warranty. Extensive FAQs and support resources are available on our website, assisting with installation, configuration, and troubleshooting.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security operations with the Hikvision DS-2CD2H86G2-IZS 4K AcuSense Varifocal Turret Camera, now available for delivery across the UAE.

Best Price Guarantee:

We are committed to offering the best prices for the Hikvision DS-2CD2H86G2-IZS. Find a lower price elsewhere? We'll match it, ensuring you receive the best value for your security investment.

After Sales Support:

Our dedicated support team is available to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.

Request for Customer Reviews and Testimonials:

We encourage you to share your experiences with the Hikvision Turret Camera to help us improve our products and assist other customers in making informed decisions.

Stock Availability:

Please contact us before placing your order to confirm the availability of the DS-2CD2H86G2-IZS. Delivery typically occurs within 10-15 working days after order confirmation.

Get in Touch:

For any further questions or detailed information about our products or services, please contact our expert team.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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