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NEOTECH

Hikvision DS-2CD2366G2P-ISU/SL 6 MP Panoramic AcuSense Fixed Turret Network Camera

Hikvision DS-2CD2366G2P-ISU/SL 6 MP Panoramic AcuSense Fixed Turret Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure your perimeter with Hikvision's 6MP Panoramic AcuSense Turret Camera. Features include a strobe light, audible warning, and panoramic view for comprehensive surveillance in high-risk areas.


Overview:

The Hikvision DS-2CD2366G2P-ISU/SL is a high-performance fixed turret network camera that offers 6MP panoramic imaging combined with AcuSense technology. This camera is designed to provide a broad surveillance coverage with advanced detection capabilities, making it ideal for monitoring large areas with a single camera.

Product Description:

Equipped with a panoramic lens, the DS-2CD2366G2P-ISU/SL captures wide-area coverage, reducing the need for multiple cameras and ensuring comprehensive monitoring of expansive outdoor and indoor environments. AcuSense technology enhances precision in target detection and reduces false alarms by distinguishing human and vehicle targets from other moving objects. The camera also features a strobe light and an audible warning to actively deter intruders, further enhancing its security capabilities.

Key Features:

  • 6MP High Resolution: Offers detailed panoramic images for extensive area coverage.
  • Panoramic View: Provides wide-area monitoring to capture every angle with a single camera.
  • AcuSense Technology: Accurately detects human and vehicle movements, minimizing false alarms.
  • Strobe Light and Audible Warning: Actively deters unauthorized access with visual and sound alerts.
  • H.265+ Compression: Efficiently manages data and storage, maintaining high-quality video at reduced bandwidth.
  • IP67 Weatherproof: Ensures reliable operation under various weather conditions.
  • Wide Dynamic Range (WDR): Delivers clear footage in environments with complex lighting.

Product Quality and Performance:

The DS-2CD2366G2P-ISU/SL is built to provide reliable, high-quality panoramic surveillance. Its robust design and advanced imaging technologies make it suitable for securing large areas such as parking lots, public squares, and open landscapes.

Specifications:

  • Image Sensor: 1/2.8" Progressive Scan CMOS
  • Maximum Resolution: 3072 × 2048
  • Lens: Fixed panoramic lens
  • Video Compression: H.265+, H.265, H.264+, H.264
  • IR Range: Effective night vision up to 30 meters
  • Protection Ratings: IP67 (weatherproof)

Purpose of Use:

Ideal for environments requiring wide-area surveillance with minimal equipment. Suitable for both commercial and residential properties where panoramic imaging and proactive security measures are crucial.

How to Use:

Deploy the camera in strategic locations to maximize its panoramic field of view. Utilize the AcuSense settings to focus on critical areas for movement detection and configure the strobe light and audible warning to activate upon detecting threats.

Supported OS/Application/Industries:

This camera can be seamlessly integrated into existing Hikvision security systems and is especially beneficial for areas needing expansive coverage and proactive security measures, such as commercial districts, large estates, and public areas.

Benefits & Compatibility:

Provides comprehensive coverage with fewer cameras, reducing installation costs and complexity. Compatible with a variety of network video recorders and security management systems, enabling straightforward integration and efficient operation.

Warranty and FAQs:

Comes with a standard one-year warranty. Extensive FAQs and support resources are available on our website to help with installation, configuration, and maintenance.

Shop Today & Receive Your Delivery Across the UAE!

Enhance your security setup with the advanced Hikvision DS-2CD2366G2P-ISU/SL Panoramic AcuSense Turret Camera, now available for delivery across the UAE.

Best Price Guarantee:

We commit to offering the best prices for the Hikvision DS-2CD2366G2P-ISU/SL. Find a lower price elsewhere? We'll match it, ensuring you get the best value for your security investment.

After Sales Support:

Our expert team is available to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.

Request for Customer Reviews and Testimonials:

We encourage you to share your experiences with the Hikvision Panoramic Turret Camera to help us improve our products and assist other customers in making informed decisions.

Stock Availability:

Please contact us before placing your order to confirm the availability of the DS-2CD2366G2P-ISU/SL. Delivery typically occurs within 10-15 working days after order confirmation.

Get in Touch:

For any further questions or detailed information about our products or services, please contact our expert team.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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