NEOTECH
Hikvision DS-2CD2767G2H-LIPTRZS2U/SL 6 MP Smart Hybrid Light with ColorVu Motorized PTRZ Varifocal Dome Network Camera
Hikvision DS-2CD2767G2H-LIPTRZS2U/SL 6 MP Smart Hybrid Light with ColorVu Motorized PTRZ Varifocal Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security with Hikvision's 6MP ColorVu Hybrid Light Dome Camera, featuring motorized PTRZ for precise adjustments and ColorVu for vibrant clarity in all lighting conditions.
Overview:
The Hikvision DS-2CD2767G2H-LIPTRZS2U/SL is a high-performance dome network camera that combines 6MP high-resolution imaging with ColorVu technology for full-color video capture in low-light conditions. This camera features Smart Hybrid Light technology and motorized Pan, Tilt, Rotate, and Zoom (PTRZ) capabilities, providing exceptional flexibility and precision in surveillance.
Product Description:
This advanced dome camera is designed to deliver vivid full-color video around the clock, even in environments with minimal ambient light. The Smart Hybrid Light system intelligently adjusts between IR and white light to enhance image quality under varying lighting conditions. Motorized PTRZ functions allow for remote adjustments of the camera’s viewing angle, making installation and configuration simpler and more effective. The varifocal lens offers additional versatility, enabling users to adjust the focal length to suit specific surveillance needs.
Key Features:
- 6MP High Resolution: Ensures detailed and sharp images, suitable for identification and evidence collection.
- ColorVu Technology: Provides brilliant color rendering and superior video clarity in low-light environments.
- Smart Hybrid Light: Automatically switches between white light and IR illumination, optimizing night-time visibility without manual intervention.
- Motorized PTRZ: Enables precise remote adjustments of pan, tilt, rotate, and zoom settings, enhancing coverage and focus.
- Varifocal Lens: Adjustable from 2.8 mm to 12 mm to tailor surveillance to specific areas or broader scenes.
- H.265+ Compression: Reduces bandwidth and storage requirements, maintaining high-quality video efficiency.
- IP67 Weatherproof and IK10 Vandal-Proof: Offers robust protection against environmental elements and potential vandalism.
Product Quality and Performance:
The DS-2CD2767G2H-LIPTRZS2U/SL is crafted for durability and reliability, equipped to handle challenging surveillance conditions both indoors and outdoors. Its combination of advanced imaging technologies ensures comprehensive coverage and exceptional detail in diverse lighting environments.
Specifications:
- Image Sensor: 1/1.8" Progressive Scan CMOS
- Maximum Resolution: 3072 × 2048
- Lens: Motorized varifocal, 2.8 mm to 12 mm
- Video Compression: H.265+, H.265, H.264+, H.264
- IR Range: Up to 30 meters, complemented by Smart Hybrid lighting
- Protection Ratings: IP67 (weatherproof), IK10 (vandal-proof)
Purpose of Use:
Ideal for high-stake areas requiring dynamic surveillance capabilities, including urban areas, commercial properties, and critical infrastructures where high-quality color video is essential for security operations.
How to Use:
Deploy the camera in strategic locations where adjustable focus and extensive field of view are critical. Utilize the PTRZ capabilities to fine-tune viewing angles and zoom levels remotely, ensuring optimal coverage and detailed surveillance of targeted areas.
Supported OS/Application/Industries:
This camera can be seamlessly integrated into existing Hikvision security systems, making it a valuable addition to security setups in sectors that demand rigorous surveillance, such as retail security, transportation hubs, and public safety.
Benefits & Compatibility:
Offers unparalleled surveillance flexibility with its high-resolution imaging, ColorVu for vivid detail in darkness, and motorized PTRZ for precise camera control, making it highly effective for complex security requirements. Compatible with various network video recorders and security management systems, allowing for easy integration and effective operation.
Warranty and FAQs:
Includes a standard one-year warranty. Extensive FAQs and support resources are available on our website, providing assistance with installation, configuration, and troubleshooting.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security setup with the Hikvision DS-2CD2767G2H-LIPTRZS2U/SL 6MP ColorVu Hybrid Light Dome Camera, now available for delivery across the UAE.
Best Price Guarantee:
We commit to offering the best prices for the Hikvision DS-2CD2767G2H-LIPTRZS2U/SL. Find a lower price elsewhere? We'll match it, ensuring you receive the best value for your security investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Hikvision Dome Camera to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us before placing your order to confirm the availability of the DS-2CD2767G2H-LIPTRZS2U/SL. Delivery typically occurs within 10-15 working days after order confirmation.
Get in Touch:
For any further questions or detailed information about our products or services, please contact our expert team.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


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