NEOTECH
Hikvision DS-2CD2527G2-LS 2 MP ColorVu Fixed Mini Dome Network Camera
Hikvision DS-2CD2527G2-LS 2 MP ColorVu Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your surveillance with the Hikvision DS-2CD2527G2-LS, a 2MP mini dome camera featuring ColorVu technology for vivid, full-color imaging around the clock, ideal for secure and detailed monitoring in low-light conditions.
Overview
The Hikvision DS-2CD2527G2-LS is an advanced 2 MP mini dome camera designed to offer superior video clarity and color accuracy through ColorVu technology, making it perfect for areas that require reliable surveillance both day and night. This camera is particularly suitable for indoor settings such as retail stores, offices, and homes, where maintaining color details and image clarity during nighttime is essential.
Product Description
This mini dome camera utilizes ColorVu technology to provide exceptional video performance in environments with limited ambient light. The 2 MP resolution ensures that footage is sharp and detailed, capturing crucial visual information when it matters most. The camera's fixed lens offers a wide viewing angle to cover extensive areas, while the built-in supplemental lighting enhances visibility in complete darkness.
Key Features
- 2MP High-Resolution Imaging: Delivers crisp and clear images, suitable for detailed surveillance needs.
- ColorVu Technology: Provides brilliant color video recording 24/7, even in ultra-low-light conditions.
- Built-in Supplemental Light: Illuminates the scene in complete darkness, ensuring continuous color imaging.
- Fixed Lens: Offers a wide field of view for comprehensive area coverage.
- H.265+ Compression: Efficiently manages data and storage, while maintaining high video quality.
- IP67 Weatherproof: Ensures performance in adverse weather conditions, making it suitable for both indoor and outdoor use.
- Smart Event Detection: Includes capabilities such as line crossing, intrusion detection, and region entrance/exit monitoring.
Product Quality and Performance
The DS-2CD2527G2-LS is built to high standards, ensuring durability and reliability in various environmental conditions. Its ColorVu technology guarantees that video captured, regardless of the lighting condition, is vibrant and detailed, which is crucial for accurate surveillance and security assessments.
Specifications
- Resolution: 2 Megapixels
- Lens: Fixed lens
- Field of View: Wide angle for maximum coverage
- Night Vision: ColorVu technology ensures effective low-light performance
- Video Compression: Supports H.265+, H.265, H.264+, H.264
- Protection Ratings: IP67 weatherproof for outdoor durability
- Operating Conditions: Capable of functioning in temperatures from -30°C to 60°C (-22°F to 140°F)
Purpose of Use
This camera is ideal for areas where constant monitoring is necessary, especially in environments where poor lighting conditions can impair the effectiveness of traditional surveillance systems. It is particularly effective in monitoring entrances, parking lots, and critical interior spaces.
How to Use
Mount this camera in areas where high detail and color accuracy are needed throughout the day and night, such as at entrances to buildings, within retail environments, or around sensitive areas where security incidents may occur.
Supported OS/Application/Industries
Fully compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, the DS-2CD2527G2-LS is a versatile surveillance solution for industries requiring rigorous security measures, including retail, residential, and corporate sectors.
Benefits & Compatibility
This camera enhances security setups by providing reliable, high-quality color video in low-light conditions, helping users in making informed decisions based on clear and accurate visual evidence.
Warranty and FAQs
Comes with a standard three-year warranty, underscoring Hikvision's commitment to quality. Extensive FAQs and technical support are available to assist with installation and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure it arrives in perfect condition.
- Weight: Approximately 500 grams
- Dimensions: Compact design for unobtrusive installation.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your surveillance system with the Hikvision DS-2CD2527G2-LS, now available for immediate delivery across the UAE. Experience advanced technology designed for exceptional performance and reliability.
Best Price Guarantee
We ensure you receive the best pricing on our products. If you find this camera for less elsewhere, we will match the price, providing you with the best value for your investment.
After Sales Support
Our expert team is available to assist with any setup, configuration, or troubleshooting to ensure your camera system functions optimally.
Request for Customer Reviews and Testimonials
We encourage users of the Hikvision DS-2CD2527G2-LS to share their experiences to help others make informed decisions about their security solutions.
Get in Touch
For any inquiries or additional information about our products, our expert team is ready to assist you. Contact us today for personalized support and advice.
Stock Availability:
Please verify the availability of the Hikvision DS-2CD2527G2-LS before placing your order. Typically, this model is available within 10-15 working days from order confirmation.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability may vary. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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