NEOTECH
Hikvision DS-2CD2387G2P-LSU/SL 8 MP Panoramic ColorVu Fixed Turret Network Camera
Hikvision DS-2CD2387G2P-LSU/SL 8 MP Panoramic ColorVu Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security with the Hikvision DS-2CD2387G2P-LSU/SL, an 8MP panoramic turret camera featuring ColorVu technology for full-color imaging and AcuSense AI detection.
Overview
The Hikvision DS-2CD2387G2P-LSU/SL is a cutting-edge 8MP panoramic turret network camera designed to provide full-color surveillance 24/7. With ColorVu technology, this camera captures vivid and clear images in low-light conditions, ensuring enhanced security visibility. AcuSense AI technology offers advanced human and vehicle detection, reducing false alarms and optimizing security monitoring.
Product Description
This 8MP fixed turret camera delivers high-resolution panoramic imaging for wide-area coverage. ColorVu technology ensures that all footage is captured in full color, even in near-total darkness, eliminating the need for traditional infrared night vision. Additionally, the built-in microphone and strobe light with audible warnings enhance security deterrence, making this camera ideal for areas requiring continuous, high-quality surveillance.
Key Features
- 8MP Ultra HD Resolution: Delivers crisp and clear panoramic video quality for detailed monitoring.
- ColorVu Full-Color Technology: Provides bright, full-color images even in low-light conditions.
- AcuSense AI Detection: Accurately detects humans and vehicles, reducing false alarms from irrelevant movements.
- Panoramic View: Offers wide-area coverage, perfect for large open spaces.
- IR-Free Design: Eliminates overexposure issues and enhances visibility in dark environments.
- Built-in Microphone: Records high-quality audio to supplement video footage.
- Strobe Light & Audible Warning: Provides an active deterrence feature, alerting intruders.
- H.265+ Compression: Reduces bandwidth and storage consumption while maintaining high-quality footage.
- Wide Dynamic Range (WDR): Ensures clear visibility in high-contrast lighting conditions.
- Weatherproof (IP67): Durable construction for outdoor and indoor installations.
Product Quality and Performance
The Hikvision DS-2CD2387G2P-LSU/SL offers exceptional performance with 8MP clarity, intelligent AI motion detection, and true full-color night vision. Designed to function in challenging environments, this turret camera ensures reliable and uninterrupted surveillance.
Specifications
- Resolution: 8 Megapixels (3840 × 2160)
- Lens: Fixed panoramic lens
- Audio: Built-in microphone for audio monitoring
- Night Vision: ColorVu technology for full-color night recording
- Video Compression: H.265+, H.265, H.264+, H.264
- AI Features: AcuSense human & vehicle detection
- Active Deterrence: Strobe light & audible warning
- Weatherproof Rating: IP67 (dust and water-resistant)
- Operating Temperature: -30°C to 60°C (-22°F to 140°F)
Purpose of Use
The DS-2CD2387G2P-LSU/SL is designed for wide-area surveillance and high-security environments, making it ideal for:
✔ Commercial Buildings – Monitor parking lots, entrances, and outdoor areas.
✔ Retail Stores & Malls – Prevent shoplifting and enhance security visibility.
✔ Residential Homes & Villas – Ensure round-the-clock monitoring of outdoor premises.
✔ Public Spaces – Secure streets, parks, and campuses with panoramic visibility.
How to Use
- Mount the camera at strategic locations with wide-area visibility.
- Connect to Hikvision’s iVMS-4200 software or Hik-Connect app for remote viewing.
- Enable AcuSense AI alerts to receive real-time notifications of human or vehicle movement.
- Activate strobe light & audio warnings for active deterrence against potential intruders.
Supported OS/Application/Industries
The DS-2CD2387G2P-LSU/SL is fully compatible with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, making it a versatile choice for government security projects, businesses, and smart home security systems.
Benefits & Compatibility
✔ Reduces false alarms with AI-driven AcuSense technology.
✔ Ensures clear night vision with full-color imaging.
✔ Compact yet powerful turret design for discreet surveillance.
✔ Integrates seamlessly with Hikvision NVRs and cloud-based monitoring systems.
Warranty and FAQs
- Standard 3-year warranty from Hikvision.
- 24/7 technical support and detailed FAQs available for installation and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure safe transport.
- Weight: Approximately 1.2 kg.
- Dimensions: Compact and durable design for versatile mounting options.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your security system with the Hikvision DS-2CD2387G2P-LSU/SL, now available for immediate delivery across the UAE. Experience state-of-the-art full-color surveillance with intelligent AI motion detection.
Best Price Guarantee
We offer competitive pricing on all Hikvision products. Found a better price elsewhere? We’ll match it!
After Sales Support
Our expert support team is available to assist with installation, configuration, and troubleshooting, ensuring seamless performance.
Request for Customer Reviews and Testimonials
Have you installed the Hikvision DS-2CD2387G2P-LSU/SL? We’d love to hear your feedback! Share your experience and help others make an informed decision.
Get in Touch
For product inquiries, bulk orders, or technical support, contact our expert sales team for professional assistance.
Stock Availability:
Please verify stock availability before placing an order. The DS-2CD2387G2P-LSU/SL is typically available within 10-15 working days from order confirmation.
Disclaimer
All product details provided are for reference purposes only and subject to change without notice. Product images are for illustration purposes only and may not fully represent the final product. Prices and availability may vary. Confirm details with our sales team before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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