NEOTECH
Hikvision DS-2CD2387G2H-LI(U) 8 MP Smart Hybrid Light with ColorVu Fixed Turret Network Camera
Hikvision DS-2CD2387G2H-LI(U) 8 MP Smart Hybrid Light with ColorVu Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance security with Hikvision DS-2CD2387G2H-LI(U), featuring 8MP resolution, Smart Hybrid Light, and ColorVu technology for clear, vibrant surveillance in all lighting conditions.
Overview
The Hikvision DS-2CD2387G2H-LI(U) is an advanced 8MP fixed turret network camera designed to provide exceptional, full-color surveillance in a variety of lighting conditions. Equipped with Smart Hybrid Light and ColorVu technology, this camera ensures detailed, high-resolution video footage during both day and night.
Product Description
This camera stands out with its ability to deliver vivid color and clarity with its 8MP high-resolution sensor even in low-light environments thanks to Hikvision's ColorVu technology. The Smart Hybrid Light system intelligently adjusts by switching between infrared (IR) and visible light to maintain optimal visibility and color accuracy 24/7. It's an ideal solution for areas requiring clear, detailed surveillance under a wide range of lighting conditions.
Key Features
- 8MP High-Resolution Imaging: Offers crisp and detailed visuals, perfect for identifying subjects and details.
- Smart Hybrid Light Technology: Automatically switches between IR and white light to enhance image quality in variable lighting.
- ColorVu Technology: Provides bright, color-accurate video even in low-light conditions without additional illumination.
- H.265+ Compression: Reduces storage and bandwidth requirements while maintaining premium video quality.
- Built-in Microphone: Captures clear audio, adding another layer of information to your security monitoring.
- IP67 Weatherproof: Ensures reliable operation in adverse weather conditions.
- Wide Dynamic Range (WDR): Optimizes image quality under varied light conditions.
- Secure Data Transmission: Supports encryption and watermarking to prevent data tampering.
Product Quality and Performance
The DS-2CD2387G2H-LI(U) is built to provide reliable, high-quality surveillance. Its durable construction and weatherproof design make it suitable for both indoor and outdoor installation. The camera's advanced imaging capabilities are supported by robust hardware that ensures longevity and performance stability.
Specifications
- Resolution: 8 Megapixels (3840 × 2160)
- Lens: Fixed lens, available in multiple focal lengths
- Night Vision: Smart Hybrid LED technology for up to 30 meters
- Audio: Integrated microphone for audio capture
- Video Compression: H.265+, H.265, H.264+, H.264
- Weatherproof Rating: IP67
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
This camera is perfect for monitoring:
- Commercial properties where high-quality video footage for both identification and incident verification is critical.
- Residential areas needing around-the-clock surveillance.
- Public spaces such as parks, streets, and squares where lighting conditions vary significantly.
How to Use
- Installation: Ideal for mounting on walls or poles with a clear view of the area to be monitored.
- Configuration: Easy setup via Hikvision’s software for both live monitoring and playback.
- Maintenance: Regular checks and cleaning of the lens and protective casing to ensure optimal performance.
Supported OS/Application/Industries
The camera integrates seamlessly with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, suitable for a wide range of industries, including retail, education, and municipal surveillance.
Benefits & Compatibility
- Enhanced Night Vision: Provides clear footage in complete darkness or low light conditions.
- Energy Efficiency: Smart Hybrid Light technology reduces power consumption.
- Versatility: Suitable for a wide range of industrial and residential applications.
Warranty and FAQs
- Warranty: Comes with a standard 3-year warranty from Hikvision.
- Support: Extensive support and documentation available online.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during transport.
- Weight: Approx. 1200g.
- Dimensions: Compact design for discreet installation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Hikvision DS-2CD2387G2H-LI(U) today and benefit from our quick delivery services across the UAE. Secure your property with advanced surveillance technology designed for clarity and reliability.
Best Price Guarantee
We offer competitive pricing on all our products. If you find this camera for a lower price elsewhere, we will match it.
After Sales Support
Our dedicated support team is ready to assist with any installation or operational queries to ensure your security setup operates flawlessly.
Request for Customer Reviews and Testimonials
We value your feedback. Please share your experiences with the DS-2CD2387G2H-LI(U) to help others make informed decisions about their security solutions.
Get in Touch
For further inquiries or to discuss bulk purchases, please contact our sales team. We're here to provide you with expert advice and assistance.
Stock Availability:
Please confirm the availability of the Hikvision DS-2CD2387G2H-LI(U) before placing your order. Typically, this model is available within 10-15 working days from order confirmation.
Disclaimer
All product details are provided for informational purposes only and are subject to change without notice. Product images are for illustration purposes and may not represent the actual specifications. Verify all details with our sales team before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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