NEOTECH
Hikvision DS-2CD2387G2-LSU/SL 8 MP ColorVu Strobe Light and Audible Warning Fixed Turret Network Camera
Hikvision DS-2CD2387G2-LSU/SL 8 MP ColorVu Strobe Light and Audible Warning Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the Hikvision DS-2CD2387G2-LSU/SL, featuring 8MP resolution, ColorVu for vivid imaging in low light, and enhanced deterrence with strobe light and audible warning.
Overview
The Hikvision DS-2CD2387G2-LSU/SL is a high-performance 8MP fixed turret network camera designed for comprehensive surveillance. It features ColorVu technology for brilliant color rendering in low-light conditions and integrates enhanced security measures such as strobe lighting and an audible warning to actively deter potential threats.
Product Description
This cutting-edge camera provides around-the-clock, high-definition surveillance with 8MP resolution, ensuring detailed and vivid imagery even in environments with minimal lighting. The built-in strobe light and audible warning system are triggered by specific events to deter intruders, making it an ideal solution for areas requiring both constant monitoring and proactive security measures.
Key Features
- 8MP High-Resolution: Offers crystal-clear imaging for meticulous detail and identification.
- ColorVu Technology: Ensures full-color video, even in ultra-low light scenarios, without the need for additional lighting.
- Active Deterrence: Strobe light and audible alarm to discourage unauthorized access or activities.
- H.265+ Compression: Reduces storage and bandwidth use while maintaining premium video quality.
- Smart Event Detection: Configurable to respond to various security events with built-in strobe and audio alarm.
- IP67 Weatherproof: Robust design that withstands adverse weather conditions, suitable for both indoor and outdoor use.
- Wide Dynamic Range (WDR): Manages contrasting lighting conditions to produce balanced images.
- Built-in Microphone: Enhances video recordings with sound, adding another layer of information for security analysis.
Product Quality and Performance
The DS-2CD2387G2-LSU/SL is engineered to deliver reliable, high-quality surveillance under diverse environmental conditions. Its durable construction and IP67 rating ensure functionality in challenging weather, while advanced imaging and compression technologies provide superior video capture and storage efficiency.
Specifications
- Resolution: 8 Megapixels (3840 × 2160)
- Lens: Fixed lens with options for different focal lengths
- Night Vision: ColorVu technology for clear, full-color night vision
- Audio: Built-in microphone for audio recording
- Video Compression: H.265+, H.265, H.264+, H.264
- Security Features: Strobe light and audible warning for active deterrence
- IP Rating: IP67 weatherproof for outdoor and indoor installation
- Operating Conditions: -30°C to 60°C (-22°F to 140°F), humidity 95% or less (non-condensing)
Purpose of Use
This camera is ideally suited for securing:
- Commercial properties where high traffic and valuable assets require constant surveillance.
- Public spaces like parks and streets where enhanced visibility and deterrence are necessary.
- Residential areas for monitoring entrances and perimeters with active security features.
How to Use
- Mounting: Ideal for installation at key entry points or areas where proactive security measures are beneficial.
- Configuration: Easily configured via Hikvision's software to activate deterrence features based on specific security scenarios.
- Maintenance: Regular maintenance checks to ensure the camera's features and functions are fully operational.
Supported OS/Application/Industries
This camera integrates seamlessly with Hikvision’s iVMS-4200 client software and Hik-Connect mobile app, making it highly suitable for extensive applications across residential, commercial, and industrial sectors.
Benefits & Compatibility
- Advanced Surveillance: Provides detailed imaging with real-time color video even at night.
- Proactive Security Measures: Enhances onsite security with visual and audible alarms to deter potential intruders.
- Flexible Integration: Works with existing Hikvision security systems and third-party software.
Warranty and FAQs
- Warranty: Comes with a standard 3-year warranty from Hikvision.
- Support: Comprehensive support and troubleshooting guides available online.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure the product's integrity during transportation.
- Weight: Approx. 1200g.
- Dimensions: Compact design for easy and versatile installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision DS-2CD2387G2-LSU/SL today and benefit from our quick delivery services across the UAE. Equip your property with advanced surveillance capabilities designed for robust security and proactive deterrence.
Best Price Guarantee
We offer competitive pricing on all our products. If you find a lower price elsewhere, we will match it to ensure you get the best value for your investment.
After Sales Support
Our expert team is available to assist with installation, setup, and troubleshooting to ensure your camera operates at peak performance.
Request for Customer Reviews and Testimonials
We encourage users of the Hikvision DS-2CD2387G2-LSU/SL to share their experiences to help others make informed decisions about their security solutions.
Get in Touch
For further inquiries or to discuss bulk purchases, please contact our sales team. We're here to provide you with expert advice and assistance.
Stock Availability:
Please check the availability of the Hikvision DS-2CD2387G2-LSU/SL before placing your order. Typically, this model is available within 10-15 working days from order confirmation.
Disclaimer
All information provided is for reference purposes only and is subject to change without notice. Product images are for illustration purposes and may not represent the actual specifications. Verify all details with our sales team before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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