NEOTECH
Hikvision DS-2CD2363G2-LI2U/S(L)(RB) 6 MP Acusense Strobe Light and Audible Warning & Smart Hybrid Light Fixed Turret Network Camera
Hikvision DS-2CD2363G2-LI2U/S(L)(RB) 6 MP Acusense Strobe Light and Audible Warning & Smart Hybrid Light Fixed Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security with the Hikvision 6MP Acusense Turret Camera, featuring strobe light, audible warnings, and smart hybrid light for effective deterrence and clear surveillance. Shop now for advanced protection!
Overview:
The Hikvision DS-2CD2363G2-LI2U/S(L)(RB) is an advanced security camera that combines 6MP high-resolution imaging with innovative features such as Acusense technology, strobe light, audible warnings, and smart hybrid lighting. This camera is designed for environments where enhanced security measures and proactive deterrence are required.
Product Description:
Equipped with a 6MP sensor, the Hikvision DS-2CD2363G2-LI2U/S(L)(RB) delivers detailed and clear images, ensuring comprehensive surveillance coverage. The camera features an integrated strobe light and an audible warning system that can be triggered by specific events, enhancing the deterrence of potential intruders. Smart hybrid lighting technology adjusts between IR and white light to provide optimal illumination in varying lighting conditions, ensuring high-quality video capture day and night.
Key Features:
- 6MP High Resolution: Offers superior image clarity for detailed surveillance footage.
- Strobe Light and Audible Warning: Actively deters intruders with visual and sound alerts upon detection of a threat.
- Smart Hybrid Light: Seamlessly transitions between IR and white light based on lighting conditions.
- Acusense Technology: Accurately detects human and vehicle targets, reducing false alarms.
- IP67 Weatherproof & IK10 Vandal-Proof: Ensures durability and continuous operation in harsh environmental conditions.
- H.265+ Compression: Efficiently manages data and storage requirements.
Product Quality and Performance:
The DS-2CD2363G2-LI2U/S(L)(RB) is robust and reliable, built to perform in demanding scenarios. The combination of high-resolution imaging, proactive security features, and environmental resilience makes it an ideal choice for high-security areas such as commercial complexes, parking lots, and residential communities.
Specifications:
- Image Sensor: 1/2.9" Progressive Scan CMOS
- Maximum Resolution: 3072 × 2048
- Lens: Fixed lens, available in 2.8 mm, 4 mm, and 6 mm options
- Video Compression: H.265+, H.265, H.264+, H.264
- Protection Ratings: IP67 (weatherproof), IK10 (vandal-proof)
- IR Range: Effective IR illumination up to 30 meters, complemented by smart hybrid lighting
Purpose of Use:
This camera is especially effective in locations that require both active monitoring and immediate response measures, providing not only surveillance but also active deterrence against potential security breaches.
How to Use:
Deploy this camera at strategic points where additional security measures are necessary. Configure event-based triggers to activate the strobe light and audible warnings, enhancing the preventative aspects of your security setup. Utilize the smart hybrid light for optimal visibility during nighttime or in varying light conditions.
Supported OS/Application/Industries:
Suitable for a wide range of applications, the DS-2CD2363G2-LI2U/S(L)(RB) is a versatile choice for industries needing robust surveillance with proactive security features, including retail, industrial, and residential sectors.
Benefits & Compatibility:
This camera not only captures high-quality video but also acts as a proactive security measure to deter potential threats before they escalate. It integrates seamlessly with existing Hikvision systems, providing a comprehensive and effective security solution.
Warranty and FAQs:
Includes a standard one-year warranty. Our website features an extensive FAQ section to assist with setup, operation, and troubleshooting.
Shop Today & Receive Your Delivery Across the UAE!
Secure your premises with the innovative Hikvision 6MP Acusense Turret Camera, now available for delivery. Enhance your security system's effectiveness with advanced imaging and proactive features.
Best Price Guarantee:
We commit to providing the best prices for the Hikvision DS-2CD2363G2-LI2U/S(L)(RB). Find a lower price elsewhere? We'll match it, ensuring you get the best value for your investment.
After Sales Support:
Our expert team is ready to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experiences with the Hikvision Acusense Turret Camera to help us improve our offerings and guide other customers.
Stock Availability:
Please contact us before placing your order to confirm the availability of the Hikvision DS-2CD2363G2-LI2U/S(L)(RB). Delivery typically occurs within 10-15 working days after order confirmation.
Get in Touch:
For any further questions or detailed information about our products or services, please contact our expert team.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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