NEOTECH
Hikvision DS-2CD2187G3-LI(S2U)Y 8 MP Smart Hybrid Light with ColorVu Fixed Mini Dome Network Camera
Hikvision DS-2CD2187G3-LI(S2U)Y 8 MP Smart Hybrid Light with ColorVu Fixed Mini Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior surveillance with the Hikvision DS-2CD2187G3-LI(S2U)Y, an 8 MP mini dome camera featuring Smart Hybrid Light and ColorVu technology for vivid, color-accurate imaging around the clock, even in low-light conditions.
Overview:
The Hikvision DS-2CD2187G3-LI(S2U)Y is a cutting-edge mini dome network camera equipped with 8 MP resolution and ColorVu technology, designed to deliver high-definition, full-color video 24/7. Its Smart Hybrid Light feature intelligently adjusts to lighting conditions, ensuring optimal visibility at all times.
Product Description:
Elevate your security setup with the Hikvision DS-2CD2187G3-LI(S2U)Y. This mini dome camera offers unparalleled 8 MP clarity, capturing even the smallest details in expansive areas. ColorVu technology provides brilliant, color-accurate images even in environments with little to no light. The Smart Hybrid Light system combines LED lighting and infrared illumination, adapting to different lighting conditions to maintain consistent image quality day or night. Its compact design makes it an ideal choice for both indoor and outdoor applications where space is limited but high-resolution surveillance is essential.
Key Features:
- 8 Megapixel High Resolution: Delivers exceptionally clear and detailed images for comprehensive monitoring.
- ColorVu Technology: Ensures vivid, color-rich imaging in low-light conditions without additional lighting.
- Smart Hybrid Light: Combines LED and IR illumination to adjust to any lighting environment effectively.
- H.265+ Compression: Maximizes storage efficiency and reduces bandwidth requirements.
- IP67 & IK10 Rated: Waterproof, dustproof, and vandal-resistant, suitable for harsh environments.
Product Quality and Performance:
The DS-2CD2187G3-LI(S2U)Y is built to withstand challenging environmental conditions, providing reliable performance with its durable housing and advanced imaging technologies. It operates effectively across various temperature ranges, making it an excellent choice for both indoor and outdoor security applications.
Specifications:
- Camera Type: Fixed Mini Dome
- Resolution: 8 Megapixels
- Video Compression: H.265+/H.265/H.264+/H.264
- Lighting: Smart Hybrid (LED and IR illumination)
- Protection Level: IP67 (Water and Dust Resistant) and IK10 (Vandal Resistant)
Purpose of Use:
This camera is ideal for high-security areas where detailed image capture is crucial, such as retail stores, offices, and entrances. Its ability to provide clear, color-accurate video in low-light conditions makes it particularly useful for nighttime surveillance in urban and suburban settings.
How to Use:
Install the camera in strategic locations to cover essential viewing angles. Adjust settings via a compatible network interface to optimize image quality and storage based on environmental conditions and surveillance needs.
Supported OS/Application/Industries:
The DS-2CD2187G3-LI(S2U)Y is versatile enough to integrate into various operating systems and is suitable for a wide range of applications, including commercial properties, residential complexes, and public areas.
Benefits & Compatibility:
- Enhanced Night Vision: Maintains clear, full-color video recordings in low-light situations.
- Space-Saving Design: Compact and efficient, ideal for locations with limited installation space.
- Advanced Surveillance Capabilities: Smart lighting technology ensures effective monitoring under all lighting conditions.
Warranty and FAQs:
Comes with a one-year manufacturer’s warranty. Visit our FAQ section or contact customer support for more detailed information on installation and maintenance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transportation.
- Weight: Approximately 1200 grams.
- Dimensions: Compact design suitable for discreet installation.
Shop Today & Receive Your Delivery Across the UAE:
Order your Hikvision DS-2CD2187G3-LI(S2U)Y today to take advantage of our quick and reliable delivery services across the UAE. Start enhancing your security with high-performance surveillance technology.
Best Price Guarantee:
We offer competitive pricing on our products. If you find a lower price elsewhere, we will match it to ensure you receive the best deal.
After Sales Support:
Our dedicated after-sales team is here to assist you with any queries or issues you may encounter, ensuring a smooth and satisfying user experience.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Hikvision DS-2CD2187G3-LI(S2U)Y to help others make informed decisions.
Stock Availability:
Please contact us to verify stock availability before placing your order to ensure timely delivery.
Get in Touch:
For any questions or additional information about the Hikvision DS-2CD2187G3-LI(S2U)Y or other products, please don’t hesitate to contact our expert team. We are here to support and guide you in enhancing your security solutions.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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