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NEOTECH

Hikvision DS-2CD2563G2-LI(W)(S)(2U) 6 MP Acusense Smart Hybrid Light Fixed Mini Dome Network Camera

Hikvision DS-2CD2563G2-LI(W)(S)(2U) 6 MP Acusense Smart Hybrid Light Fixed Mini Dome Network Camera

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your security setup with Hikvision's 6MP Acusense Mini Dome Camera, featuring Smart Hybrid Light technology for clear, detailed surveillance in varying light conditions. Ideal for both indoor and outdoor environments.


Overview:

The Hikvision DS-2CD2563G2-LI(W)(S)(2U) is a compact yet powerful mini dome network camera equipped with a 6MP resolution and Acusense technology, designed to provide high-definition surveillance and intelligent detection in diverse lighting conditions thanks to its Smart Hybrid Light feature.

Product Description:

This advanced mini dome camera delivers 6MP high-resolution imaging, ensuring detailed and crisp visuals necessary for effective monitoring and identification. The camera's Acusense technology enhances security efficiency by accurately distinguishing between human and vehicle targets and reducing false alarms caused by non-target movements. The Smart Hybrid Light automatically adjusts the intensity of white light and infrared illumination to optimize image clarity under any lighting scenario, making it perfect for areas that experience variable lighting conditions throughout the day.

Key Features:

  • 6MP High Resolution: Offers superior image clarity for detailed surveillance footage.
  • Acusense Technology: Intelligent detection capabilities that focus on human and vehicle targets, enhancing security operations.
  • Smart Hybrid Light: Provides optimal lighting by automatically adjusting IR and white light based on environmental conditions.
  • Compact Mini Dome Design: Suitable for discreet installation in both indoor and outdoor settings.
  • IP67 Weatherproof: Ensures durable performance in adverse weather conditions.
  • H.265+ Compression: Reduces storage and bandwidth requirements while maintaining high-quality video outputs.
  • Wide Dynamic Range (WDR): Balances light and dark areas of the image to produce clear footage in complex lighting environments.

Product Quality and Performance:

The DS-2CD2563G2-LI(W)(S)(2U) is built to perform reliably in a variety of settings, from indoor applications to challenging outdoor environments. Its robust construction, combined with advanced imaging and lighting technologies, ensures effective surveillance and security across multiple scenarios.

Specifications:

  • Image Sensor: 1/2.9" Progressive Scan CMOS
  • Maximum Resolution: 3072 × 2048
  • Lens: Fixed lens, typically 2.8 mm, 4 mm, or 6 mm options
  • Video Compression: H.265+, H.265, H.264+, H.264
  • Protection Ratings: IP67 (weatherproof)
  • IR Range: Effective night vision, enhanced by Smart Hybrid Light technology

Purpose of Use:

This camera is ideal for areas where space is at a premium but high-quality surveillance is necessary, such as retail stores, offices, schools, or residential complexes. It is particularly useful in environments with varying lighting conditions, providing consistent surveillance capabilities.

How to Use:

Install the camera in strategic locations to maximize coverage. Configure Acusense settings to focus on detecting human and vehicle movements, reducing the likelihood of false alarms. Utilize the Smart Hybrid Light feature to maintain clear images throughout varying light conditions.

Supported OS/Application/Industries:

The camera seamlessly integrates into existing Hikvision security systems and is suitable for a wide range of applications requiring advanced detection and adaptive lighting, including commercial, residential, and public sector environments.

Benefits & Compatibility:

Provides high-resolution imaging with advanced detection and adaptive lighting capabilities, ensuring effective surveillance under all lighting conditions. Compatible with various network video recorders and security management platforms, it allows for easy integration and comprehensive security management.

Warranty and FAQs:

Includes a standard one-year warranty. Extensive FAQs and support resources are available on our website, offering guidance on installation, configuration, and troubleshooting.

Shop Today & Receive Your Delivery Across the UAE!

Upgrade your security system with the Hikvision DS-2CD2563G2-LI(W)(S)(2U) Acusense Mini Dome Camera, now available for delivery across the UAE.

Best Price Guarantee:

We are committed to offering the best prices for the Hikvision DS-2CD2563G2-LI(W)(S)(2U). Find a lower price elsewhere? We'll match it, ensuring you receive the best value for your security investment.

After Sales Support:

Our expert team is available to assist with any post-purchase inquiries or issues, ensuring your satisfaction and the optimal functionality of your Hikvision camera.

Request for Customer Reviews and Testimonials:

We encourage you to share your experiences with the Hikvision Mini Dome Camera to help us improve our products and assist other customers in making informed decisions.

Stock Availability:

Please contact us before placing your order to confirm the availability of the DS-2CD2563G2-LI(W)(S)(2U). Delivery typically occurs within 10-15 working days after order confirmation.

Get in Touch:

For any further questions or detailed information about our products or services, please contact our expert team.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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