NEOTECH
Hikvision DS-2CD2H23G2-IZS 2 MP AcuSense Motorized Varifocal Turret Network Camera
Hikvision DS-2CD2H23G2-IZS 2 MP AcuSense Motorized Varifocal Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your property with precision using the Hikvision DS-2CD2H23G2-IZS, featuring 2MP resolution, AcuSense technology, and motorized varifocal capabilities for adaptable, high-quality surveillance.
Overview
The Hikvision DS-2CD2H23G2-IZS is a cutting-edge 2 MP motorized varifocal turret network camera that incorporates AcuSense technology to deliver precise, intelligent surveillance. Designed for environments where detailed image capture is necessary, this camera adjusts its focal length to optimize scene coverage and enhance image details.
Product Description
The Hikvision DS-2CD2H23G2-IZS Turret Camera provides high-resolution video security with its 2 MP imaging capability and motorized varifocal lens, which allows for easy focus adjustments to suit different surveillance needs. Equipped with AcuSense technology, the camera effectively distinguishes between human and vehicle targets from other moving objects, significantly reducing false alarms and focusing security attention where it matters most.
Key Features
- 2 MP High-Resolution Imaging: Offers clear, sharp images for effective monitoring and identification.
- Motorized Varifocal Lens: Ranges from 2.8 mm to 12 mm, allowing for dynamic field of view adjustments.
- AcuSense Technology: Enhances detection accuracy by intelligently identifying human and vehicle intrusions.
- IP67 Weatherproof: Ensures reliable performance in adverse weather conditions.
- Smart IR Technology: Provides up to 30 meters of night vision, ensuring around-the-clock surveillance.
Product Quality and Performance
Built to Hikvision's high standards, the DS-2CD2H23G2-IZS is robust and reliable, designed to withstand various environmental conditions while providing continuous and effective surveillance. The camera's motorized varifocal feature allows users to optimize coverage areas and focus settings remotely, enhancing operational efficiency and surveillance effectiveness.
Specifications
- Resolution: 2 Megapixels
- Lens: Motorized varifocal 2.8 mm to 12 mm
- Field of View: Adjustable from a wide angle to a focused view
- Video Compression: H.265+/H.265/H.264+/H.264 to reduce storage and bandwidth use
- Weatherproof Rating: IP67
- IR Range: Up to 30 meters
- Operating Conditions: -30°C to 60°C (-22°F to 140°F)
Purpose of Use
This camera is ideal for areas that require flexible surveillance capabilities, such as parking lots, retail environments, and residential communities. Its ability to adjust focal length makes it suitable for both wide-area coverage and detailed specific zone monitoring.
How to Use
Easily install and configure the DS-2CD2H23G2-IZS for various surveillance scenarios. Utilize its motorized zoom feature to tailor surveillance to specific areas of interest, enhancing security operations and response capabilities.
Supported OS/Application/Industries
The camera is compatible with Hikvision's iVMS-4200 client software and Hik-Connect mobile app, making it suitable for a broad range of applications across commercial, residential, and public sectors.
Benefits & Compatibility
The DS-2CD2H23G2-IZS enhances security setups with its adaptable varifocal lens and intelligent detection capabilities, providing users with a versatile, high-performance surveillance solution. It integrates seamlessly with existing Hikvision systems and other security infrastructure.
Warranty and FAQs
This model comes with a three-year warranty, supported by Hikvision’s comprehensive customer service and support network. For more information, check our FAQ section or contact our support team directly.
Packaging/Weight/Dimension:
- Packaging: Securely packed to ensure protection during delivery.
- Weight: Approximately 1200 grams
- Dimensions: Compact design to fit various installation environments.
Shop Today & Receive Your Delivery Across the UAE!
Order your Hikvision DS-2CD2H23G2-IZS today and take advantage of our quick and reliable delivery services across the UAE. Enhance your security system with this versatile and effective surveillance camera.
Best Price Guarantee
We guarantee the best prices for our Hikvision cameras. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you are getting the best deal possible.
After Sales Support
Our dedicated support team is ready to assist you in setting up and optimizing your Hikvision camera system to ensure it meets your security needs.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the Hikvision DS-2CD2H23G2-IZS to help others understand its benefits and capabilities.
Get in Touch
For any inquiries or further information about our products, our expert support team is ready to assist you. Contact us today for any questions or feedback.
Stock Availability:
Please contact us to confirm the availability of the Hikvision DS-2CD2H23G2-IZS before placing your order. This model is generally available within 10-15 working days from order confirmation.
Disclaimer
All information provided is for reference only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all specifications and product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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