NEOTECH
Hikvision DS-2CD2423G2-I 2 MP AcuSense Built-in Mic Fixed Cube Network Camera
Hikvision DS-2CD2423G2-I 2 MP AcuSense Built-in Mic Fixed Cube Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance security with the Hikvision DS-2CD2423G2-I 2MP AcuSense Cube Camera. Integrated microphone for audio capture and advanced motion detection for precise monitoring.
Overview
The Hikvision DS-2CD2423G2-I is a 2 MP AcuSense Fixed Cube Network Camera that includes a built-in microphone, designed to offer comprehensive surveillance by capturing both high-quality video and audio. This device is ideal for environments where compact, unobtrusive surveillance is necessary without compromising on functionality.
Product Description
This 2MP camera utilizes Hikvision's advanced AcuSense technology, which effectively distinguishes human and vehicle movements from other irrelevant motions, reducing false alarms and enhancing security operations. The built-in microphone allows for audio recording, adding an extra layer of security for detailed incident analysis. Its compact cube design is perfect for discreet installation in a variety of indoor settings.
Key Features
- 2 Megapixel High-Resolution: Delivers sharp and clear images, aiding in accurate surveillance.
- Built-in Microphone: Provides audio recording capabilities for enhanced security monitoring.
- AcuSense Technology: Smartly identifies human and vehicle activity to reduce false alerts.
- Compact Design: Ideal for discreet installation in sensitive or confined areas.
- Infrared Night Vision: Ensures reliable monitoring in low-light conditions up to 30 meters.
Product Quality and Performance
The DS-2CD2423G2-I is built to Hikvision's high standards, ensuring durability and reliability in various indoor environments. Its advanced imaging and audio capabilities make it an effective tool for capturing comprehensive surveillance data.
Performance, Quality, Durability, and Reliability
Designed for long-term performance, this camera is tested rigorously to withstand the demands of continuous surveillance. Its compact form factor does not sacrifice quality, providing dependable monitoring with enhanced detection features.
Specifications
- Resolution: 2 megapixels for clear visual capture
- Audio: Built-in microphone for audio surveillance
- Technology: AcuSense technology enhances detection accuracy
- IR Range: Night vision up to 30 meters
- Design: Cube-shaped for easy and discreet installation
Purpose of Use
The DS-2CD2423G2-I is suitable for various applications including retail shops, homes, and offices where maintaining high-level security without visible obtrusiveness is essential.
How to Use
Simple to install and configure: Mount the camera in the desired location, connect to your network, and manage through a compatible security interface. This camera is user-friendly and supports various surveillance configurations.
Supported OS/Application/Industries
This camera works seamlessly with most operating systems and video management systems (VMS), making it versatile for use in a broad range of industries requiring detailed and reliable surveillance.
Benefits & Compatibility
- Integrated Audio-Visual Surveillance: Captures both video and audio, providing a fuller picture of monitored environments.
- Reduces False Alarms: AcuSense technology focuses on relevant security threats.
- Energy Efficient: Operates efficiently, using less power without compromising surveillance effectiveness.
Warranty and FAQs
Comes with a one-year warranty, with comprehensive customer support available to assist with any questions or issues related to setup or functionality.
Packaging/Weight/Dimension
Packaged to ensure safe delivery, the camera's compact size facilitates straightforward installation and easy integration into existing security systems.
Shop Today & Receive Your Delivery Across the UAE!
Order now for fast and reliable delivery across the UAE. Enhance your security setup efficiently with the DS-2CD2423G2-I from Hikvision.
Best Price Guarantee
We guarantee the best prices on our products. If you find this camera at a lower price elsewhere, we will match it.
After Sales Support
Our dedicated after-sales team is ready to assist you with any post-purchase queries to ensure your surveillance system is always operational.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the DS-2CD2423G2-I to help us improve our services and offerings.
Stock Availability
Please contact us to confirm stock availability before placing your order to ensure timely and efficient delivery.
Get in Touch
For more information on our products or assistance in selecting the right security solutions for your needs, contact our expert team.
Disclaimer
All specifications and availability are subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Confirm all details with our sales team before making a purchase to ensure satisfaction with your Hikvision camera
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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