NEOTECH
Hikvision DS-2CD2E23G2-U 2 MP AcuSense In-Ceiling Fixed Mini Dome Network Camera
Hikvision DS-2CD2E23G2-U 2 MP AcuSense In-Ceiling Fixed Mini Dome Network Camera
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Integrate seamless surveillance with Hikvision's DS-2CD2E23G2-U, a 2MP In-Ceiling Mini Dome Camera equipped with AcuSense technology for accurate detection and a discreet profile.
Overview
The Hikvision DS-2CD2E23G2-U is a 2 MP AcuSense Fixed Mini Dome Network Camera designed for unobtrusive surveillance in a variety of indoor settings. Its in-ceiling installation ensures a discreet presence, making it ideal for locations that require non-invasive security solutions without compromising on functionality.
Product Description
This camera features a 2 MP resolution that provides clear and detailed images, essential for effective monitoring and identification in commercial and residential environments. Equipped with AcuSense technology, the DS-2CD2E23G2-U can distinguish between human and vehicle movements and other motion events, reducing false alarms and enhancing overall security efficiency. The in-ceiling design not only preserves the aesthetics of the installation area but also provides a wide angle of view, ensuring comprehensive coverage.
Key Features
- 2 Megapixel High-Resolution: Offers sharp, clear images for reliable monitoring.
- AcuSense Technology: Smart detection capabilities minimize false alarms by focusing on human and vehicle movements.
- In-Ceiling Installation: Ensures a minimalistic and unobtrusive setup, blending seamlessly with the environment.
- Wide Dynamic Range (WDR): Handles a variety of lighting conditions, ensuring clear imaging even in backlit scenarios.
- H.265+ Compression: Efficiently manages data and storage, reducing bandwidth requirements without sacrificing video quality.
Product Quality and Performance
The DS-2CD2E23G2-U is crafted to deliver reliable surveillance under various indoor conditions. Its robust construction and advanced imaging technologies are designed to provide consistent performance and durability, making it suitable for both commercial spaces and high-end residential areas.
Performance, Quality, Durability, and Reliability
With a focus on long-term performance, this camera is engineered to withstand the demands of continuous indoor surveillance. Its discreet installation does not detract from its ability to capture high-quality video, making it an effective security tool for sensitive areas.
Specifications
- Resolution: 2 megapixels
- Technology: AcuSense technology for enhanced motion detection accuracy
- Video Compression: Supports H.265+ for optimal storage efficiency
- Protection: Ideal for indoor use with a discreet and secure mounting
- Lighting Conditions: Equipped with WDR to handle complex lighting environments
Purpose of Use
Perfect for businesses, retail locations, and residential properties where maintaining aesthetic integrity is as important as securing the premises. It's particularly advantageous for areas where cameras need to be less visible to not disrupt the decor.
How to Use
Install flush with the ceiling, connect to your network, and manage settings through a compatible security system interface. The camera’s settings and angles can be adjusted remotely, providing flexible monitoring without physical intervention.
Supported OS/Application/Industries
This mini dome camera is compatible with various operating systems and seamlessly integrates with major video management systems (VMS), suitable for diverse applications including retail security, home surveillance, and in sensitive corporate areas.
Benefits & Compatibility
- Non-intrusive Surveillance: Offers effective monitoring without compromising the look and feel of the location.
- Reduced Operational Costs: AcuSense technology and H.265+ compression reduce storage and bandwidth use, optimizing operational efficiency.
- Adaptable to Various Environments: WDR and in-ceiling design make it versatile for different indoor settings.
Warranty and FAQs
Includes a standard one-year warranty with extended support from NEOTECH’s customer service to assist with installation or operational queries.
Packaging/Weight/Dimension
The camera is packaged to ensure protection during shipping, complete with all necessary components for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Leverage our reliable delivery services to quickly and efficiently enhance your surveillance capabilities.
Best Price Guarantee
We offer competitive pricing on our range of Hikvision cameras, ensuring you receive the best deal for your security needs.
After Sales Support
Our dedicated after-sales team is ready to assist with any questions or issues, ensuring your surveillance system is always functional.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the DS-2CD2E23G2-U to help us continue to improve our services.
Stock Availability
Check availability with us before placing your order to ensure timely and efficient delivery.
Get in Touch
For more detailed information about our products or assistance in selecting the right security solutions, our expert team is available to help.
Disclaimer
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase to ensure satisfaction with the Hikvision DS-2CD2E23G2-U camera
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.