NEOTECH
Hikvision DS-2CD2H23G2-LIZS2U 2 MP Acusense Smart Hybrid Light Motorized Varifocal Turret Network Camera
Hikvision DS-2CD2H23G2-LIZS2U 2 MP Acusense Smart Hybrid Light Motorized Varifocal Turret Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience enhanced security with Hikvision's DS-2CD2H23G2-LIZS2U, a 2MP Turret Camera featuring AcuSense technology, smart hybrid lighting, and a motorized varifocal lens for adaptable, high-quality monitoring.
Overview
The Hikvision DS-2CD2H23G2-LIZS2U is a 2 MP AcuSense Motorized Varifocal Turret Network Camera equipped with smart hybrid lighting, designed to offer superior surveillance across varying lighting conditions. This camera is ideal for those who need reliable, high-resolution monitoring with advanced detection capabilities.
Product Description
This camera utilizes a 2 MP sensor to deliver clear and detailed images, making it suitable for areas where identification and situational awareness are crucial. The motorized varifocal lens allows for remote adjustments of zoom and focus, providing flexibility in surveillance coverage. AcuSense technology significantly reduces false alarms by distinguishing between human and vehicle movements and other motion triggers. The smart hybrid lighting technology optimizes image quality under diverse lighting conditions, ensuring consistent performance day and night.
Key Features
- 2 Megapixel High-Resolution: Offers clear imagery for detailed surveillance needs.
- Motorized Varifocal Lens: Adjustable from 2.8mm to 12mm, enabling customization of the viewing area.
- AcuSense Technology: Minimizes false alarms by accurately detecting human and vehicle movements.
- Smart Hybrid Lighting: Adapts to varying light environments to maintain image clarity.
- Weatherproof and Vandal-Resistant: Built to withstand external impacts and harsh weather conditions with an IP67 and IK10 rating.
Product Quality and Performance
The DS-2CD2H23G2-LIZS2U is designed for both indoor and outdoor use, providing dependable surveillance under a variety of environmental conditions. Its robust construction and advanced imaging technologies ensure long-lasting performance and reliability.
Performance, Quality, Durability, and Reliability
This camera is constructed to perform optimally in diverse settings, from commercial buildings to residential areas. It is tested extensively to ensure durability and resistance to weather and tampering, making it a solid investment for comprehensive security setups.
Specifications
- Resolution: 2 megapixels for detailed video output.
- Lens: Motorized varifocal 2.8mm to 12mm.
- IR Range: Effective night vision with smart IR technology.
- Technology: AcuSense for precise movement detection.
- Protection: IP67 weatherproof and IK10 vandal-resistant casing.
Purpose of Use
Perfect for areas requiring adaptable surveillance solutions with dependable low-light performance, such as parking lots, public parks, and around commercial premises.
How to Use
Easily integrate this camera into your existing security infrastructure. Mount the camera, connect it to the network, and adjust the zoom and focus remotely to suit specific surveillance needs, optimizing coverage and detail.
Supported OS/Application/Industries
This turret camera fits seamlessly into most video management systems (VMS) and is suitable for a wide range of applications, including retail security, property management, and public safety.
Benefits & Compatibility
- Flexible Coverage: Remote zoom and focus adjustments cater to various operational needs.
- Enhanced Detection: AcuSense technology ensures that only relevant threats trigger alerts.
- Resilient Design: Suitable for challenging environments thanks to its robust build.
Warranty and FAQs
Comes with a one-year manufacturer warranty, with additional support available through NEOTECH’s customer service to address any installation or operational questions.
Packaging/Weight/Dimension
The camera is securely packaged to prevent damage during transit, ensuring it arrives ready for installation with all necessary components.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your security system by ordering the Hikvision DS-2CD2H23G2-LIZS2U today. Our efficient delivery service ensures fast and reliable setup.
Best Price Guarantee
NEOTECH guarantees competitive pricing on all our products, including this advanced turret camera.
After Sales Support
Our expert team is available for after-sales support, helping you resolve any issues and maximize the camera’s capabilities.
Request for Customer Reviews and Testimonials
We encourage feedback from our customers to help improve our products and services. Share your experience with the DS-2CD2H23G2-LIZS2U.
Stock Availability
Please contact us to confirm the availability of this model before placing your order, ensuring efficient delivery.
Get in Touch
For more detailed information on our products or for assistance in choosing the right security solutions, contact our expert team.
Disclaimer
Product specifications, availability, and prices are subject to change without notice. Images are for illustration purposes only and may not accurately reflect the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction with your purchase of the Hikvision DS-2CD2H23G2-LIZS2U camera
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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