NEOTECH
Hikvision DS-2CD2T83G2-2I/4I 8 MP AcuSense Fixed Bullet Network Camera
Hikvision DS-2CD2T83G2-2I/4I 8 MP AcuSense Fixed Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Deploy Hikvision's DS-2CD2T83G2-2I/4I for advanced 8MP surveillance with AcuSense technology, ensuring accurate detection and reduced false alarms in critical security areas.
Overview
The Hikvision DS-2CD2T83G2-2I/4I is an 8 MP AcuSense Fixed Bullet Network Camera that combines high-resolution video, advanced detection capabilities, and robust design, making it an ideal choice for outdoor security environments where precision and durability are essential.
Product Description
This 8MP bullet camera features Hikvision's AcuSense technology, which enhances its ability to accurately detect human and vehicle movements, significantly reducing false alarms caused by other non-essential movements like animals or falling leaves. Equipped with powerful IR illumination, the camera ensures effective night-time surveillance up to 60 meters, providing reliability around the clock. The DS-2CD2T83G2-2I model features 2 IR LEDs, while the DS-2CD2T83G2-4I model includes 4 IR LEDs for even greater illumination and coverage.
Key Features
- 8 Megapixel High-Resolution: Captures ultra-clear and detailed images, perfect for identification and forensic analysis.
- AcuSense Technology: Smartly identifies human and vehicle activity, focusing security efforts on real threats.
- Enhanced Night Vision: Offers superior low-light performance with up to 60 meters of IR range.
- Weather-Proof: Rated IP67, ensuring performance in adverse weather conditions.
- H.265+ Compression: Reduces storage and bandwidth requirements while maintaining high-quality video.
Product Quality and Performance
The DS-2CD2T83G2-2I/4I is designed to withstand challenging outdoor conditions, thanks to its IP67-rated weatherproof casing. It delivers consistent, high-quality video footage in a variety of environmental conditions, from rain and snow to dust and high temperatures.
Performance, Quality, Durability, and Reliability
Constructed with high-grade materials and tested under rigorous conditions, this camera ensures long-term performance. Its reliable operation and advanced imaging capabilities make it a top choice for securing perimeter areas, parking lots, and large outdoor venues.
Specifications
- Resolution: 8 megapixels for high-definition clarity.
- IR LEDs: 2 or 4 IR LEDs for night vision (depending on the model).
- Technology: AcuSense technology for accurate motion detection.
- IR Range: Effective up to 60 meters.
- Protection: IP67 rated for dust and water resistance.
Purpose of Use
The camera is particularly suited for areas requiring constant surveillance where high-resolution and precise motion detection are necessary, such as industrial sites, government buildings, and educational campuses.
How to Use
Install the camera at strategic outdoor points, connect it to a network, and configure settings via a compatible security system interface. The camera's adjustable settings allow for tailored surveillance according to specific site needs.
Supported OS/Application/Industries
This camera integrates well with various operating systems and is compatible with most major video management systems (VMS), making it adaptable to multiple security applications across different sectors.
Benefits & Compatibility
- Reduced False Alarms: Focuses on significant events, enhancing security operations efficiency.
- Flexible Installation: Easy to install and adjust for optimal coverage.
- Economic Data Management: Uses H.265+ compression to reduce data footprint without losing video quality.
Warranty and FAQs
Comes with a standard one-year warranty. NEOTECH provides extensive support and detailed FAQs to assist with any setup or operational questions.
Packaging/Weight/Dimension
Packaged securely to prevent damage during shipping. Its dimensions and design are conducive to easy installation and maintenance.
Shop Today & Receive Your Delivery Across the UAE!
Order now to take advantage of NEOTECH's efficient delivery service across the UAE, enhancing your security system with minimal delay.
Best Price Guarantee
We offer competitive pricing on our Hikvision cameras, ensuring you receive the best deal available.
After Sales Support
Our expert after-sales team is ready to assist you with any questions or issues, ensuring your surveillance system functions optimally.
Request for Customer Reviews and Testimonials
We value customer feedback. Please share your experiences with the DS-2CD2T83G2-2I/4I to help us continue improving our products and services.
Stock Availability
Contact us to confirm the availability of this model before placing your order, to ensure an efficient delivery process.
Get in Touch
For more information about our products or for assistance in selecting the right security solution for your needs, our expert team is here to help.
Disclaimer
Product specifications and availability are subject to change without notice. Images are for illustration purposes only and may not precisely depict the actual product. Verify all details with our sales team before making a purchase to ensure satisfaction with the Hikvision DS-2CD2T83G2-2I/4I
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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